Business Details
About
Car Wash
Are you looking for a fast, professional, and eco-friendly car wash in Wilson, NC? Whistle Express Car Wash is your go-to local car wash for the greater Wilson area.
Our 3-minute drive thru car washes allow you to stay in your car and have a beautiful car (both exterior and interior) without long wait times. And our eco-friendly practices, like biodegradable detergents and water recycling, clean your car with minimal environmental impact.
Not only do you get our friendly customer service for the best car wash experience, you also get FREE amenities with every wash. Join our Unlimited Wash Club today for deals and specials.
When it comes to cleaning your car, visit Whistle Express Car Wash of Wilson, NC and experience the difference!
Location
Hours
Reviews
4.5
569 reviews
5 stars
458
4 stars
41
3 stars
19
2 stars
20
1 star
31
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews praised the exceptional customer service provided by staff members, particularly highlighting Jarvis, Kweli, and Bianca for their attentiveness and helpfulness.
Service Quality
Many customers expressed satisfaction with the quality of the car wash, noting that their vehicles were cleaned thoroughly and that staff went above and beyond to ensure satisfaction.
Management Issues
Several reviews mentioned poor management and communication, particularly regarding handling customer complaints and issues with equipment malfunctions.
Employee Recognition
Specific employees, especially Jarvis and Bianca, received multiple commendations for their outstanding service and dedication to customer satisfaction.
Operational Challenges
Customers reported frustrations with operational issues, such as equipment failures and inconsistent service availability, leading to dissatisfaction with the membership experience.
- OJOllie JonesNov 6, 20255.0Great customer service. Jarvis handles all needs promptly and genuinely
- UXUndefeated xSep 21, 20255.0Kweli helped me today with my car wash he even offered to tire shine my tires as well and clean the rest of the rims very very good customer service great guy great communication I will definitely come back to this car wash because of him when you get her look for him his name is Kweli 10/10 man thank you.
- JPJ PSep 19, 20255.0I want to express my appreciation to Josh and Kweli for their hard work today.. They did an exceptional job to remove the bugs and dirt from my car before the car was about to be wash.
- SCShontez CarmichaelSep 4, 20255.0I was very satisfied with the service I received. Best car wash I been to in my life. I want to shoutout Bianca she was super helpful and kind to me I recommend people ask for her and get that 5 star service.
- GKGinger KeelSep 3, 20251.0I have been a member for almost two years here through different ownerships. I’m considering a change though. Once I’ve had the equipment damage my car and they drug there feet paying for my damage so I had to go through my own insurance carrier. Now for the third morning in a row I get her at 8:15 when they’re supposed to open at 8 and guys are dragging around putting out supplies but won’t open the wash with cars waiting in line. Do better folks!!
Frequently Asked Questions About Whistle Express Car Wash
Do you offer full detailing?
While we don’t offer full detailing as a service, we understand that having your car look its best is a priority for you. To accommodate this, we have installed complimentary areas where guests can vacuum their vehicles and use our towels, wipes, and other free supplies.
Who vacuums the car?
Our customers have the opportunity to utilize our complimentary area that is stocked with car vacuums, towels, wipes, and other free supplies.
How do unlimited car wash plans work?
A small decal will be placed on your windshield when you sign up for one of our Unlimited Wash Club packages. This will allow our system to recognize your car automatically and open the gate for you.
Do you have a family plan discount?
<p>When you add additional Unlimited Membership Plans to your Garage, each one is added at a 25% monthly discount for life of your membership!</p>
<p>Discounted rate for additional memberships:</p>
<ul> <li>Diamond Plus: $37.48/mo ($12.49 in savings!)</li> <li>Gold: $29.98/mo ($9.99 in savings!)</li> <li>Silver: $22.48/mo ($7.49 in savings!)</li> <li>Basic: $14.98/mo ($4.99 in savings!)</li> </ul>
Do your machines scratch vehicles?
We have the safest and best car wash technology in the business. The "closed-foam" wraps used in our car washes are unable to hold onto dirt or sand as they clean, so they are unable to scratch your vehicle.
Do you provide towels?
Yes, we provide microfiber towels on hand for use by our guests. We also offer other complimentary supplies and technology, such as wipes and car vacuums, that customers can use to keep their car looking its best!
Can Wash Club memberships be purchased with cash?
As our Wash Club is a subscription service charged every month, they cannot be paid for in cash.
What types of car wash services does Whistle Express Car Wash offer?
Whistle Express Car Wash provides fast, professional 3-minute drive-thru car washes with eco-friendly practices and complimentary amenities but does not offer full detailing services.
Does Whistle Express Car Wash offer full vehicle detailing?
No, full detailing is not offered; however, customers can use complimentary vacuum areas and cleaning supplies provided on site to keep their vehicles clean.
How do the Unlimited Wash Club plans work at Whistle Express Car Wash?
Members receive a decal on their windshield which allows the system to recognize their car automatically and open the gate for unlimited washes.
Is there a family discount available for Unlimited Wash Club memberships?
Yes, adding additional Unlimited Membership Plans to your Garage grants a 25% monthly discount for each additional membership for the life of your membership.
Are the car wash machines safe for my vehicle's paint?
Yes, the car wash uses closed-foam wraps that don't hold dirt or sand, preventing scratches and ensuring safe cleaning of vehicles.
What complimentary supplies are available to customers during their visit?
Customers can use microfiber towels, wipes, vacuums, and other complimentary supplies to help maintain their vehicle's cleanliness.
Can I pay for Wash Club memberships with cash at Whistle Express Car Wash?
No, Wash Club memberships are subscription services charged monthly and cannot be purchased with cash.
What are the operating hours for Whistle Express Car Wash?
Whistle Express Car Wash is open daily from 8:00 AM to 7:00 PM, including weekends and holidays.
Are there convenient gas stations near Whistle Express Car Wash?
Yes, customers can find several nearby gas stations including Wawa, Marathon Gas, and The Grocery Door, making it easy to refuel your vehicle before or after a wash.
What nearby dining options can I explore after visiting Whistle Express Car Wash?
After your car wash, consider trying nearby restaurants like Ward's for soul food and steakhouse options or Marty's BBQ for delicious southern barbecue cuisine.
Which nearby stores or pharmacies are accessible from Whistle Express Car Wash?
Convenient retail options near the car wash include Rite Aid and Walgreens for pharmacy and convenience needs.