Business Details
About
Oil Change Service StationAuto Repair ShopCar Battery StoreCar Inspection StationAuto Air Conditioning Service
For nearly 40 years, Valvoline Instant Oil Change℠ is the Quick, Easy, Trusted name in preventive vehicle maintenance for all types of vehicles. From 15-minute, stay-in-your-car oil changes to a wide range of maintenance solutions, we take the worry out of vehicle care in Wilson.
Details
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
Location
Valvoline Instant Oil Change
2811 Raleigh Road Pkwy West, Wilson, NC
27896, United States
Hours
Reviews
4.4
273 reviews
5 stars
201
4 stars
31
3 stars
6
2 stars
7
1 star
28
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being friendly, professional, and attentive, although some reported instances of rudeness and incompetence.
Efficiency
Several reviews highlighted the quick service and minimal wait times, with many customers appreciating the fast turnaround for oil changes and inspections.
Service Quality
While many customers were satisfied with the quality of service, there were complaints about mistakes made during oil changes and inspections, leading to dissatisfaction.
Management Issues
Some reviews indicated problems with management and staff training, suggesting a need for better oversight and accountability.
Pricing Concerns
A few customers expressed concerns about pricing, feeling that they were charged for unnecessary services or that the costs were too high.
- CHChanell Hassell4 days ago5.0I will definitely recommend this location. I receive great customer service. Great knowledgeable information. And of course, the price was awesome. Thank you.
- YRYulissa Ramos6 days ago5.0Jerry was amazing! Super friendly, helpful, and made me feel taken care of. Thank you, Valonline, for the great service.
- UNuniqua nealNov 14, 20255.0The employees were very nice and very knowledge. Did a great job on oil change.
- PHPamela HarrisonNov 3, 20255.0The service technician, Jacob, was thorough, kind, and professional. I am very satisfied with the service of my vehicle.
- GMGordon MooreOct 21, 20255.0I drive a lot...keeping my vehicle safe and working well is extremely important. They were doing the oil change (which I typically am there every 5-6 weeks). Bubba noticed that the my charging circuit was not performing well. Long story short, needed a new battery which they changed out. It was a packed visit - oil change, transmission flush, new battery. Still a short visit time. I will see you again in about 5 weeks!
Frequently Asked Questions About Valvoline Instant Oil Change
What type of vehicle maintenance services does Valvoline Instant Oil Change in Wilson offer?
Valvoline provides quick, easy, and trusted preventive vehicle maintenance including 15-minute stay-in-your-car oil changes and a wide range of maintenance solutions for all vehicle types.
Where is Valvoline Instant Oil Change located in Wilson, NC?
It is located at 2811 Raleigh Road Pkwy West, Wilson, NC 27896, United States.
What are the operating hours of Valvoline Instant Oil Change in Wilson?
Open Monday to Friday from 7:00 AM to 7:00 PM, Saturday from 8:00 AM to 6:30 PM, and Sunday from 9:00 AM to 5:00 PM. The shop is closed on Thanksgiving (Nov 27, 2025) and Christmas Day (Dec 25, 2025).
Does Valvoline Instant Oil Change require appointments for service?
No, appointments are not required to receive services at Valvoline Instant Oil Change in Wilson.
What payment methods are accepted at the Valvoline Instant Oil Change location in Wilson?
They accept credit cards, debit cards, and mobile NFC payments.
Does Valvoline Instant Oil Change in Wilson handle services beyond oil changes?
Yes, they offer a wide range of automotive services including auto repairs, car battery sales, vehicle inspections, auto air conditioning service, and oil lube and filter services.
Which nearby restaurants can I visit before or after my service at Valvoline Instant Oil Change?
Nearby options include Wendy's, McDonald's, Chili's Grill & Bar, It's Just Wings, Varee Asian Cafe & Bakery, Denny's, and Cold Stone Creamery for various dining choices.
Are there nearby financial services close to Valvoline Instant Oil Change in Wilson?
Yes, Wells Fargo Bank, Lendmark Financial Services, OneMain Financial, Edward Jones, and Mariner Finance are nearby financial institutions where you can manage banking or loan needs.
Can I find convenient shopping or specialty stores near Valvoline Instant Oil Change in Wilson?
Yes, nearby are The Wilson Uniform House, Uniquely Me Boutique, Anchor Wilson Insurance Agency, Spectrum Store, Verizon, National Discount Nutrition, and Discount Tire for diverse shopping and service needs.
How can I reach Valvoline Instant Oil Change for inquiries or appointments?
You can call them at the main phone number +1 252-388-9574 or the alternate phone number +1 800-327-8242. Their website provides additional contact options.