Enterprise Rent-A-Car

4.2
453 reviews
Enterprise employee helping Enterprise car rental customer roadside in the rain
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Business Details

1313 Ward Blvd, Wilson, NC
27893, United States
(252) 246-0003
https://www.enterprise.com/en/car-rental/locations/us/nc/wilson-53g8.html
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About

Car Rental AgencyVan Rental
Need a rental car in Wilson, NC? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Wilson location today.

Location

Enterprise Rent-A-Car
1313 Ward Blvd, Wilson, NC
27893, United States

Hours

Reviews

4.2
453 reviews
5 stars
308
4 stars
52
3 stars
17
2 stars
15
1 star
61

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the friendly and professional staff, highlighting their helpfulness and positive attitudes.

Reservation Issues

Several reviews mentioned problems with vehicle availability, including not having the reserved car ready upon arrival.

Cleanliness

While some customers noted clean vehicles, others reported receiving cars that were not properly cleaned, with issues like lingering odors and unclean interiors.

Efficiency

Customers appreciated the quick service during the rental process, with many noting fast check-in and check-out experiences.

Mixed Experiences

While many had positive experiences, some customers expressed dissatisfaction with specific incidents, including poor communication and unprofessional behavior.
  • DP
    Dana P
    4 days ago
    1.0
    Disappointing
  • OW
    Osbert Williams
    Nov 1, 2025
    5.0
    Enterprise came through for me when I needed them! And the car I rented I liked it so much I might buy one
  • CC
    Clint Carter
    Nov 1, 2025
    4.0
    Manager is awesome and works to address any problems with a professional response. His support team needs improvement.
  • MG
    Monica Gibson
    Oct 23, 2025
    5.0
    This was overall a pleasant experience. It was days after my wreck before I was able to find a rental car and when I got to this location they were so friendly. I thanked them for finding me something to drive. I would recommend them to anyone
  • IT
    Iris Twyford
    Oct 20, 2025
    5.0
    Going to be real with yall, Ive worked with many rental agencies and each one had an issue of some sort. Today I was genuinely impressed by this rental agency in particular. The service was fast, (and I mean VERY FAST), everything carefully gone over, and all around a phenomenal experience. I walked in greeted by a warm smile from the assistant manager, Nyheim and he had me up at the desk processing all of my needed information and out the door in less than 5 minutes time. He walked me to the vehicle, we did a walk around. I asked about documentation which he'd informed me would be emailed but also asked if I'd like a physical copy, I'd said yes. By the time I had gotten done admiring the vehicle and had gotten in, he had already had the paperwork in hand for me. I wish I could give more stars.
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Frequently Asked Questions About Enterprise Rent-A-Car

Where is Enterprise Rent-A-Car located in Wilson, NC?

Enterprise Rent-A-Car is located at 1313 Ward Blvd, Wilson, NC 27893, USA.

What are the business hours for Enterprise Rent-A-Car in Wilson?

The location is open Monday to Friday from 8:00 AM to 6:00 PM, and Saturday from 8:00 AM to 12:00 PM. It is closed on Sundays.