AutoZone Auto Parts

4.3
315 reviews

About

Auto Parts StoreCar Battery StoreAuto Accessories Store
AutoZone Tarboro St in Wilson, NC is one of the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Wilson, NC or call us at (252) 243-7292.

Details

  • Cash onlyNot available
  • Curbside pickupAvailable

Location

AutoZone Auto Parts
1201 Tarboro St SW, Wilson, NC
27893, United States

Hours

Reviews

4.3
315 reviews
5 stars
183
4 stars
76
3 stars
30
2 stars
6
1 star
20

What are people saying?

AI-generated from recent customer reviews

Customer Service

Mixed reviews on customer service; some employees are praised for being helpful and knowledgeable, while others, particularly managers like Tim, received criticism for being unresponsive and unhelpful.

Staff Performance

Certain employees, such as Carneishia and Terry, are highlighted for their exceptional service, while others are described as lazy or unprofessional.

Product Availability

Customers appreciate the availability of parts and the ability to order items not in stock, although some reported frequent out-of-stock issues.

Store Environment

The store is generally described as clean and organized, contributing to a positive shopping experience.

Overall Experience

While many customers had positive experiences, there are notable complaints about inconsistent service and staff attitudes.
  • HH
    Hi Hi
    Oct 12, 2025
    1.0
    A manager Tim just looks at customers and doesn’t even interact with us,  I came in the other day asking for a part, the manager Tim looked at me  and avoid me and calls one of his workers to help me, all he does is he walks around and avoid people, he doesn’t take care of his customers and cares more about collecting that check instead of giving good customer service, autozone please hire better people for that position!!!!
  • KA
    Keosha Arrington
    Oct 10, 2025
    5.0
    Duane was very nasty when the Manager Terry asked him to help me. He told me that my battery wasn’t covered and was rushing me, being impatient. I went to check my glove compartment for the receipt just in case. When I came back in all 3 gentleman (Terry, Brandon, Anthony) were very easy to work with, very assisting and knowledgeable and they all worked together to ensure that customer service was top knotch. I am very patient. I’ve worked in those fields before but the way you handle people goes a long way. You never know when you will need someone, so don’t burn your bridges.
  • CF
    Charlene Fisher
    Oct 9, 2025
    5.0
    I had at wonderful experience here. Troy was very kind, helpful and professional.
  • JR
    J R
    Aug 21, 2025
    5.0
    Great visit. Terry went above and beyond with school around the corner. Thanks
  • BR
    Been War ready
    Aug 14, 2025
    3.0
    If they don’t have it they will order it

Frequently Asked Questions About AutoZone Auto Parts

What are the opening hours of AutoZone Auto Parts in Wilson, NC?

AutoZone Auto Parts in Wilson, NC is open Monday to Saturday from 7:30 AM to 9:00 PM, and on Sunday from 9:00 AM to 8:00 PM.

Where is AutoZone Auto Parts located in Wilson, NC?

The store is located at 1201 Tarboro St SW, Wilson, NC 27893, United States.