Business Details
About
Car Wash
Are you looking for a fast, professional, and eco-friendly car wash in Wilmington, NC? Whistle Express Car Wash is your go-to local car wash for the greater Wilmington area.
Our 3-minute drive thru car washes allow you to stay in your car and have a beautiful car (both exterior and interior) without long wait times. And our eco-friendly practices, like biodegradable detergents and water recycling, clean your car with minimal environmental impact.
Not only do you get our friendly customer service for the best car wash experience, you also get FREE amenities with every wash. Join our Unlimited Wash Club today for deals and specials.
When it comes to cleaning your car, visit Whistle Express Car Wash of Wilmington, NC and experience the difference!
Location
Hours
Reviews
4.3
759 reviews
5 stars
517
4 stars
90
3 stars
60
2 stars
29
1 star
63
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the friendly and helpful staff, highlighting specific employees for their exceptional service.
Service Quality
Numerous reviews indicated dissatisfaction with the quality of the car wash, with many customers reporting that their cars were still dirty after the wash.
Membership Issues
Several customers experienced problems with their membership, including billing issues and confusion about the services included.
Convenience
Customers appreciated the convenience of the location and the availability of free vacuums and cleaning supplies.
Operational Efficiency
Some reviews noted slow service and operational inefficiencies, such as long wait times and equipment malfunctions.
- JBjennifer barfieldSep 18, 20255.0I come here often because it is convenient. Now, I will be coming because the staff is pleasant, patient and professional. I didn't get names, but the young lady at the entrance and the gentleman directing me in at 10:20 on 9/18 were amazing. They took their time and got me through. I highly recommend this location.
- ABAlex BlytheSep 14, 20251.0Careful - a younger male associate on Friday(yesterday) charged me for a membership and provided me no proof. I requested a sticker, as I was a member in the past and remember the auto scanning stickers. He claimed they would just look me up when I got there next time. I even asked are you sure and was confused. Today I pull up for a wash and “James” at the gate refused me service, after confirming the price I paid does match up with the membership cost, and acknowledged the bank charge on my account. He told me the previous employee must have not actually signed me up and just charged me, and then advised I could pay again or leave. He made the cars behind me back up and me leave the line, when I called the phone for management, not only could I not reach management but nobody picks up the phone at all. I will dispute this charge with my bank and advise everyone not to go here.
- BWBob Will66Sep 5, 20252.0This is the slowest car wash I've ever been to
- MRMark RichmondSep 3, 20255.0The two people were extremely nice and helpful right off the bat. The lady that helped with the card machine and the gentleman that helped with the prewash. The VALUE here cannot be beat! After the car wash, there are free vacuums that are very, very strong (not surprising) but also free microfiber cloths to use (with bins to return when dirty) and inside car cleaner and window cleaner to use. For $16 for the "Medium" wash a got a very clean car, on the outside, and for a bit of elbow grease and the provided materials, I got a beautifully detailed car, again, of the inside. Oh, how I had missed that, and it is good to have my baby looking fine, once more!
- RNRichie NewbillJul 19, 20254.0$10 for the basic package. Cleaned 80% of my car which I was pleasantly surprised by. The vacuums are strong and they have different cleaning solutions/towels that are available free of charge.
Frequently Asked Questions About Whistle Express Car Wash
Do you offer full detailing?
While we don’t offer full detailing as a service, we understand that having your car look its best is a priority for you. To accommodate this, we have installed complimentary areas where guests can vacuum their vehicles and use our towels, wipes, and other free supplies.
Who vacuums the car?
Our customers have the opportunity to utilize our complimentary area that is stocked with car vacuums, towels, wipes, and other free supplies.
How do unlimited car wash plans work?
A small decal will be placed on your windshield when you sign up for one of our Unlimited Wash Club packages. This will allow our system to recognize your car automatically and open the gate for you.
Do you have a family plan discount?
<p>When you add additional Unlimited Membership Plans to your Garage, each one is added at a 25% monthly discount for life of your membership!</p>
<p>Discounted rate for additional memberships:</p>
<ul> <li>Diamond Plus: $37.48/mo ($12.49 in savings!)</li> <li>Gold: $29.98/mo ($9.99 in savings!)</li> <li>Silver: $22.48/mo ($7.49 in savings!)</li> <li>Basic: $14.98/mo ($4.99 in savings!)</li> </ul>
Do your machines scratch vehicles?
We have the safest and best car wash technology in the business. The "closed-foam" wraps used in our car washes are unable to hold onto dirt or sand as they clean, so they are unable to scratch your vehicle.
Do you provide towels?
Yes, we provide microfiber towels on hand for use by our guests. We also offer other complimentary supplies and technology, such as wipes and car vacuums, that customers can use to keep their car looking its best!
Can Wash Club memberships be purchased with cash?
As our Wash Club is a subscription service charged every month, they cannot be paid for in cash.
What car wash services does Whistle Express Car Wash offer?
Whistle Express Car Wash provides fast 3-minute drive-thru car washes with complimentary amenities like vacuums, microfiber towels, and wipes for customers to use to keep their cars clean inside and out.
Do you offer full car detailing services at Whistle Express Car Wash?
No, full detailing services are not offered; however, customers have access to complimentary vacuum areas and supplies to help maintain their car's interior appearance.
How do the Unlimited Wash Club plans work at Whistle Express Car Wash?
When you subscribe to an Unlimited Wash Club plan, a decal is placed on your windshield allowing the system to automatically recognize your car and open the gate for seamless entry.
Is there a family plan discount for the Unlimited Membership Plans?
Yes, adding additional membership plans to your Garage receives a 25% monthly discount for the life of the membership, varying by plan tier.
Are the car wash machines safe for my vehicle's paint?
Yes, Whistle Express Car Wash uses closed-foam wrap technology that cannot hold dirt or sand, preventing scratches on your vehicle during the wash.
What payment options are accepted for Wash Club memberships?
Wash Club memberships are subscription-based and billed monthly; therefore, they cannot be paid for with cash. Accepted payment methods include American Express, MasterCard, and Visa.
What are the operating hours of Whistle Express Car Wash in Wilmington, NC?
Whistle Express Car Wash is open daily from 8:00 AM to 7:00 PM.
What nearby dining options are available near Whistle Express Car Wash?
Nearby dining options include Hooters for American and sports bar fare, Dunkin' for coffee and donuts, KFC for fast food chicken, Chick-fil-A for chicken meals, and Waffle House for breakfast and brunch.
Which hotels are near Whistle Express Car Wash for customers needing accommodation?
Nearby hotels include Days Inn by Wyndham Wilmington University, Days Inn by Wyndham Wilmington / University, Red Roof Inn, Holiday Inn Wilmington-Market St., Hampton Inn, and Double Tree By Hilton.
Are there other car wash or auto detailing services close to Whistle Express Car Wash?
Yes, The Wash Factory and Splash N' Dash are nearby car wash and auto detailing services if you wish to explore different options in the area.