Business Details
About
Auto Body ShopAuto Repair ShopAuto Glass ShopAuto Dent Removal Service
If you've just been in an accident, the last thing you want to worry about is the quality of service and repair for your vehicle. You want to choose a repair shop that you can trust will get the job done right. At Port City Collision, you can relax knowing we will treat your vehicle as if it’s our own. Offering a full range of collision repair services, Port City Collision performs major and minor repairs. Whatever your vehicle’s make and model, we’ll return it to pre-accident condition.
Location
Hours
Reviews
4.6
172 reviews
5 stars
146
4 stars
6
3 stars
6
2 stars
3
1 star
11
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the outstanding customer service, highlighting the professionalism and helpfulness of staff members.
Quality of Work
The quality of repairs and detailing received high marks, with numerous reviews stating that vehicles looked brand new after service.
Communication
Customers appreciated the consistent communication throughout the repair process, with many noting that they were kept informed about timelines and progress.
Timeliness Issues
Several reviews mentioned delays in service, with some customers expressing frustration over extended wait times for repairs.
Mixed Experiences
While many reviews were positive, there were a few negative experiences reported, particularly regarding handling of complex repairs and customer dissatisfaction.
- ABAshley BakerNov 25, 20255.0Port City Collision took incredible care of me and my vehicle. Bryan Harrell and his team went above and beyond from start to finish. Not only does my car look fantastic, but they also went out of their way to help me with a rental. They drove me over, got everything set up, and made the whole process so much easier than I expected. The job they did on my car wasn’t a small one, yet they handled it with professionalism, kindness, and real attention to detail. I’m genuinely grateful for the way they treated me and for the quality of their work. I can’t recommend Bryan and the Port City Collision team highly enough. Ashley
- SBStephen BeattySep 25, 20255.0This is by far the best body shop I’ve ever been to. From the outstanding customer service to the quality of body work and detailing, everything is excellent. I’ve brought my car here twice for different situations, and both times they made it look even better than the day I bought it.
- JHJustin hatchettAug 5, 20255.0I just visited the port city collision to take a look at my car and I can’t tell you how amazing the customer service was if you are in the Wilmington area I definitely highly recommend going to them. My service advisor. Adam was amazing.
- EMEmma MelisJul 29, 20255.0Brought my 2020 Tesla model Y here for some minor body work and was very happy with the service. The car was returned to me clean, and they were very helpful with fitting me into a specific timeline. Communication from Stephen and Bailey was great throughout the process. Will definitely be coming back for any future work.
- ABAndy BaggettJul 29, 20255.0I’ve used Port City Collision more than once for body/paint repairs and these guys are great. Straight-shooting, honest and transparent service is what I’ve received from this team. Big thanks to Adam Lippert and Alicia Newbold for the help in making things as painless as possible. You folks are great!
Frequently Asked Questions About Port City Collision
What services does Port City Collision offer?
Port City Collision offers a full range of collision repair services, including major and minor repairs for all vehicle makes and models, restoring them to pre-accident condition.
Where is Port City Collision located?
It is located at 6101 Market Street, Wilmington, NC 28405, USA.
What are the business hours of Port City Collision?
Port City Collision is open Monday through Friday from 8:00 AM to 5:30 PM and is closed on Saturdays and Sundays.
How can I schedule a repair appointment at Port City Collision?
You can schedule a repair appointment by visiting their scheduling page at https://portcitycollision.com/schedule/ or by calling +1 910-798-6151.
Which types of vehicles does Port City Collision service?
Port City Collision services all vehicle makes and models, ensuring repairs return your vehicle to its pre-accident condition.
What is the contact phone number for Port City Collision?
The contact phone number is +1 910-798-6151.
Are there any pet services near Port City Collision?
Yes, nearby pet service providers include Pet Paradise Wilmington, Paw Beach Pet Resort, and Pet Paradise, which offer pet sitting, boarding, grooming, and retail pet supplies.
Where can I find used car dealers near Port City Collision?
Nearby used car dealers include Wholesale Direct, Wholesale Direct Auto, CarMax, and Auto Wholesale, providing options if you are considering a vehicle purchase.
Are there other automotive repair shops near Port City Collision?
Yes, Stevenson Kia, Stevenson Mazda of Wilmington, Tony's Foreign Car Center, and Forest Hills Towing are nearby automotive repair providers you can consider.
How might nearby places benefit me as a customer at Port City Collision?
While your vehicle is being repaired, you can use nearby pet services like Pet Paradise for your pets, shop for a new vehicle at nearby dealers such as Wholesale Direct or CarMax, or utilize nearby automotive services for additional care and maintenance.