Parkway Volvo Cars

4.6
213 reviews
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Business Details

5820 Market Street, Wilmington, NC
28405, United States
(910) 392-4888
https://www.parkwayvolvocars.com/
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About

Volvo Dealer
Here at Parkway Volvo Cars, we are committed to making customers for life by providing no pressure customer service, and high-quality luxury vehicles. We are proud to offer the best car buying experience in the Wilmington NC area. We treat you with the care and respect you deserve, and take pride in the vehicles we sell. Visit us today at 5820 Market Street, at the intersection of Market and Cardinal. Already found the perfect Volvo? We also have an award winning service department that is here for all of your service needs.

Location

Parkway Volvo Cars
5820 Market Street, Wilmington, NC
28405, United States

Hours

Reviews

4.6
213 reviews
5 stars
184
4 stars
12
3 stars
1
2 stars
3
1 star
13

What are people saying?

AI-generated from recent customer reviews

Sales Experience

Customers consistently praised the knowledgeable and friendly sales staff, particularly highlighting Matt Gehen and Connor Payne for their professionalism and no-pressure approach.

Customer Service

Many reviews noted exceptional customer service, with staff going above and beyond to assist customers, particularly in the sales and service departments.

Service Quality

While most feedback on service was positive, there were a few complaints regarding high repair costs and perceived dishonesty in service recommendations.

Overall Satisfaction

The majority of customers expressed high satisfaction with their vehicle purchases and the overall dealership experience, recommending Parkway Volvo to others.

Communication Issues

Some customers reported poor communication and responsiveness, particularly in service appointments and follow-ups.
  • DT
    Denise Tupper
    Oct 23, 2025
    5.0
    I had a wonderful experience with Matt Gehen. He spent so much time educating me on the different Volvo models and was so easy and pleasant to work with. I feel so blessed I stopped in that day.
  • KW
    Kay Waddell
    Oct 12, 2025
    5.0
    Parkway Volvo of Wilmington. NC was a fantastic experience! My sales person, Jason E. is extremely knowledgeable, professional and personable! I highly recommend him and the dealership! Loving my new Volvo!!
  • PR
    Penny Rule
    Oct 12, 2025
    5.0
    Had a very pleasant experience purchasing my Volvo here. Jason was patient, answered all my questions, and made sure I was happy with my purchase. I’ve purchased many vehicles in my life and often I feel pressured and dislike the process involved. This was not the case at Parkway. Everyone was easygoing and helpful. I left with a beautiful certified Volvo XC60 and I look forward to doing business with Parkway Volvo going forward. I drove 2 hours to do business there- worth it!
  • JD
    Jodie and David
    Oct 11, 2025
    5.0
    One of the best in-person car purchases I've had. Jason was welcoming without being pushy. He followed through with what we agreed on, and kept his promise to make it easy. Most important to me, he treated my wife like gold. Will absolutely buy here again!
  • TA
    Tammy Anderson
    Oct 2, 2025
    5.0
    Matt is a great salesperson, for a great product. No pressure just lots of information. Thank you Matt.
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Frequently Asked Questions About Parkway Volvo Cars

What types of vehicles does Parkway Volvo Cars offer?

Parkway Volvo Cars offers a range of Volvo models including the XC60, XC90, V90, V60, S60, S90, and XC40.

Where is Parkway Volvo Cars located?

Parkway Volvo Cars is located at 5820 Market Street, Wilmington, NC 28405, at the intersection of Market and Cardinal.