Business Details
https://www.nationalcar.com/en/car-rental-locations/us/nc/wilmington-international-airport-53nf.html
About
Car Rental AgencyNational Car Rental
Skip the counter when you rent a car with National in Wilmington. Choose any car in the aisle and manage your car rental right from the National app with Emerald Club. Bring balance to business travel and book your National Car Rental in Wilmington today!
Location
Hours
Reviews
4.4
183 reviews
5 stars
145
4 stars
11
3 stars
3
2 stars
7
1 star
17
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the friendly and helpful staff, highlighting their professionalism and willingness to assist.
Vehicle Quality
The cars provided were generally reported as clean, well-maintained, and in good condition, with a good selection available.
Reservation Issues
Some customers experienced problems with reservations, including unavailability of cars and unexpected charges, leading to frustration.
Efficiency
While many reviews noted quick and easy check-in and return processes, some customers reported long wait times at certain locations.
Inconsistency
There were mixed experiences regarding service quality, with some customers noting inconsistency in staff behavior and service across different visits.
- JPJames PoulosJan 5, 20265.0National is a five star car rental experience. Great staff and the cars are spot on.
- CMChristian MillerDec 27, 20251.0Made a reservation, had my confirmation number, got to the counter at Wilmington, NC airport and was told they had no cars available. Never again.
- HBHeather BelangerDec 27, 20255.0Very easy to check out and back in, as always!
- MSMilissia SparkmanDec 20, 20255.0I’ve been renting from National Car Rental for quite some time now, and my experience is almost always seamless from start to finish—that’s why I keep coming back. Yesterday I did run into a small hiccup, but what really stood out was how it was handled. Makenna and Tyler both stepped in and went above and beyond to help me work through the situation. They were patient, professional, and genuinely cared about making sure everything was resolved smoothly. That level of customer service makes all the difference and reinforces why I choose National every time. Even when things don’t go perfectly, this team proves they know how to take care of their customers. Highly recommend!
- RDRyan DigiacomoNov 17, 20255.0Friendly and fast. Won't use anyone else.
Frequently Asked Questions About National Car Rental
What services does National Car Rental in Wilmington provide?
National Car Rental in Wilmington offers car rental services including economy and luxury car rentals, with airport pick-up options.
What are the operating hours of National Car Rental in Wilmington?
National Car Rental is open daily from 8:00 AM to 11:59 PM.
Where is National Car Rental located in Wilmington?
It is located at 1740 Airport Blvd, Wilmington, NC 28405, US.
How can I make a car rental reservation with National Car Rental in Wilmington?
You can make a reservation online via their website at https://www.nationalcar.com/en/car-rental-locations/us/nc/wilmington-international-airport-53nf.html.
What payment options are accepted at National Car Rental in Wilmington?
They accept American Express, Cash, Check, Discover, MasterCard, and Visa.
Does National Car Rental in Wilmington offer any special discounts?
Yes, they offer special discounts including discounts for active military members.
What is the contact number for National Car Rental in Wilmington?
The local phone number is +1 910-762-0143, and the toll-free number is +1 888-826-6890.
What is the benefit of being a member of the Emerald Club at National Car Rental?
Emerald Club members can skip the counter, choose any car in the aisle, and manage their rentals via the National app, making the process faster and more convenient.
What nearby car rental agencies are close to National Car Rental in Wilmington?
Nearby car rental agencies include Hertz, Alamo Rent A Car, Thrifty Car Rental, Budget Car Rental, Avis Rent A Car, and Enterprise Rent-A-Car, all located conveniently for travelers at or near Wilmington International Airport.
What nearby transportation options are available to customers renting from National Car Rental in Wilmington?
Customers can access local taxi services like Lett's Taxi and Nick at Nites Taxi service, as well as Wilmington International Airport (ILM) terminals, making travel to and from the rental location easy.
What nearby dining options are there near National Car Rental in Wilmington?
Nearby dining options include restaurants and bars such as Tailwind and Radar Bar, where customers can enjoy a meal or drink before or after their car rental experience.