Jiffy Lube

4.4
520 reviews

About

Oil Change Service StationBrake ShopCar Battery StoreTire ShopCar Inspection Station
Jiffy Lube offers fast, quality oil changes performed by trained technicians in WILMINGTON. Our 15-minute oil change service includes a FREE comprehensive preventive maintenance review, and it’s your call to stay in your car or wait in our lounge. Whether you just need a quick oil change or additional services like brakes, battery, windshield wiper replacement, or transmission and coolant flush, our technicians will get you in and out in a Jiffy, and with no appointment necessary. Fleets welcome.

Location

Jiffy Lube
6713A Market St, Wilmington, NC
28405, United States

Hours

Reviews

4.4
520 reviews
5 stars
402
4 stars
37
3 stars
23
2 stars
16
1 star
42

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being friendly, helpful, and professional, with several highlighting exceptional service experiences.

Efficiency

Customers frequently noted quick service times, with many being in and out for oil changes and inspections in under 30 minutes.

Pricing Concerns

Some reviews mentioned high prices and unexpected fees, leading to dissatisfaction among certain customers.

Trustworthiness

A few customers expressed concerns about being upsold unnecessary services or feeling taken advantage of, impacting their trust in the business.

Cleanliness and Comfort

Several reviews mentioned issues with the waiting area, including temperature discomfort and cleanliness, which detracted from the overall experience.
  • CP
    Carrie Patterson
    2 days ago
    2.0
    Went in for a state inspection- they said my battery went dead- and they couldn’t hook it up to machine and told me to drive for a few days… and then come back. Also said I would not pass inspection anyway, because one of the front lights was out. I told them to go ahead and change it 30 some $’s but then they came back and said the last bulb they had was broken… they should one in in a few days- did not say exactly when but that would have helped… Went to O’reillys got the bulb and they helped me even put in ( 20.00)! Now…. New inspection place 🤞
  • LM
    Linda Meyer
    4 days ago
    5.0
    I had my state inspection done at this Jiffy Lube and was in and out is less than 15 minutes! Good service, clean waiting area, and the service tech was friendly. Highly recommend!
  • GK
    Gaby Kucan
    6 days ago
    5.0
    These guys are very helpful and knowledgeable , they won’t take advantage of you!!! They care about your time and money and I will come back to them!
  • PW
    Patti Willis
    Nov 15, 2025
    5.0
    They fixed my flat tire! With a good patch!! It was quick service and all the Guys were professional! They even held the door for me being that I'm on a walker!!
  • PT
    Platinum Automotive Team
    Nov 6, 2025
    5.0
    Thank you Chris Rogers for an effortless day at Jiffy Lube, Platinum Automotive and our customers thank you for your great service.

Frequently Asked Questions About Jiffy Lube

How much does an oil change cost at Jiffy Lube?

You can receive a personalized oil change quote from your local Jiffy Lube service center by visiting MyJiffyLube at https://jiffylube.com/get-an-estimate/get-started. This is the best way to get a quote because the cost of an oil change will vary based on your vehicle’s manufacturer recommendations for oil type and your vehicle’s engine oil capacity. Each Jiffy Lube service center is also independently owned and operated, and retail prices for products and services are determined at the local store level. You can also call your local store if you have additional questions.

How long does an oil change take at Jiffy Lube?

An oil change at Jiffy Lube could take 15 minutes or less, that's from the time we start your service, and the hood of your vehicle goes up, to when we've completed the service, and the hood goes down! Jiffy Lube pioneered the quick lube industry, and we are geared to handle oil changes for all types of vehicles. We also know that finding the time to get your car serviced is tough, so if you decide to complete a few of your other vehicle needs while visiting us, like a new cabin or engine air filter, tire rotation, or new windshield wipers, this could add additional time to your service. Finally, wait times can vary depending on the time of your visit and location of your service