Jiffy Lube

4.4
528 reviews

About

Oil Change Service StationBrake ShopCar Battery StoreTire ShopCar Inspection StationJiffy Lube
Jiffy Lube offers fast, quality oil changes performed by trained technicians in WILMINGTON. Our 15-minute oil change service includes a FREE comprehensive preventive maintenance review, and it’s your call to stay in your car or wait in our lounge. Whether you just need a quick oil change or additional services like brakes, battery, windshield wiper replacement, or transmission and coolant flush, our technicians will get you in and out in a Jiffy, and with no appointment necessary. Fleets welcome.

Location

Jiffy Lube
6713A Market St, Wilmington, NC
28405, United States

Hours

Reviews

4.4
528 reviews
5 stars
408
4 stars
37
3 stars
23
2 stars
17
1 star
43

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers reported a mix of experiences with service quality, ranging from quick and efficient to instances of poor service and upselling tactics.

Staff Friendliness

Many reviews highlighted the friendliness and helpfulness of the staff, with several customers praising individual employees for their exceptional service.

Pricing Concerns

Multiple customers expressed dissatisfaction with pricing, citing high costs for services and unexpected fees.

Efficiency

While some customers experienced quick service, others reported long wait times, indicating inconsistency in efficiency.
  • JM
    Jerome Mcknight
    Dec 31, 2025
    5.0
    Quick and easy inspection
  • DO
    Daniel Ott
    Dec 21, 2025
    1.0
    I needed my radiator coolant topped off. They tried to charge me for it. Nobody else does and also my tires rotated. Only one side was rotated. I noticed later on after I left that driver side was not rotated. I took my vehicle back and the lube technician argued with me that he had rotated my wheels, and it was evident that it did not take place. I had fresh tires on the rear and wanted them put up front and only passenger side was done. The oil change took an hour not 10 minutes as advertised. A terrible experience would never go back there again. If anybody goes to get their wheels rotated, Mark your tires somewhere not obvious and check afterwards if job was completed correctly!!!! And to top it off, the price was more expensive than anywhere else…
  • RP
    Roberto Pagan
    Dec 9, 2025
    5.0
    Quick and easy service. Would definitely recommend
  • JC
    James Cook
    Dec 5, 2025
    2.0
    It seems that Jiffy lube is very over pricing their work. $245 WOW! oil change and fuel filter change. I provided the fuel filter which cost $60+ dollars. So 10 qts oil & oil filter, about $75. Labor $170. WOW!
  • LV
    Louis Vick
    Nov 28, 2025
    5.0
    Had an diesel oil change on my gmc 2500 Denali and once I pulled out into the middle of the road the oil all spilled out, apparently a bad gasket on the filter. The shop manager was very apologetic and came to the rescue. While in the middle of a busy road he removed the filter, replaced it, and added new rotella oil. I pulled back into the shop and they topped the oil off and degreased the truck from all the spillage. Things happen but it's how you respond that matters. I have a long trip back to TN and thankful I was taken care of.

Frequently Asked Questions About Jiffy Lube

How much does an oil change cost at Jiffy Lube?

You can receive a personalized oil change quote from your local Jiffy Lube service center by visiting MyJiffyLube at https://jiffylube.com/get-an-estimate/get-started. This is the best way to get a quote because the cost of an oil change will vary based on your vehicle’s manufacturer recommendations for oil type and your vehicle’s engine oil capacity. Each Jiffy Lube service center is also independently owned and operated, and retail prices for products and services are determined at the local store level. You can also call your local store if you have additional questions.

How long does an oil change take at Jiffy Lube?

An oil change at Jiffy Lube could take 15 minutes or less, that's from the time we start your service, and the hood of your vehicle goes up, to when we've completed the service, and the hood goes down! Jiffy Lube pioneered the quick lube industry, and we are geared to handle oil changes for all types of vehicles. We also know that finding the time to get your car serviced is tough, so if you decide to complete a few of your other vehicle needs while visiting us, like a new cabin or engine air filter, tire rotation, or new windshield wipers, this could add additional time to your service. Finally, wait times can vary depending on the time of your visit and location of your service