Enterprise Rent-A-Car

4.3
210 reviews
Enterprise employee helping Enterprise car rental customer roadside in the rain
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Business Details

1930 Castle Hayne Rd, Wilmington, NC
28401, United States
(910) 772-1560
https://www.enterprise.com/en/car-rental/locations/us/nc/wilmington-castle-hayne-rd-53g5.html
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About

Car Rental AgencyVan Rental
Need a rental car in Wilmington, NC? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Castle Hayne Road location today.

Location

Enterprise Rent-A-Car
1930 Castle Hayne Rd, Wilmington, NC
28401, United States

Hours

Reviews

4.3
210 reviews
5 stars
159
4 stars
15
3 stars
7
2 stars
6
1 star
23

What are people saying?

AI-generated from recent customer reviews

Customer Service

Overall, customers praised the staff for being friendly, helpful, and professional, with many highlighting specific employees for their exceptional service.

Efficiency

Many reviews noted the quick and easy rental process, with customers appreciating the minimal wait times and efficient check-in and check-out procedures.

Vehicle Quality

Customers frequently mentioned that the vehicles were clean and well-maintained, contributing to a positive rental experience.

Reservation Issues

Some customers experienced problems with reservations, including unavailability of reserved vehicles and miscommunication regarding rental details.

Mixed Experiences

While many had positive experiences, a few customers reported dissatisfaction with customer service and pricing policies, indicating a need for improvement in these areas.
  • TR
    Tashina Random
    4 days ago
    5.0
    Enterprise came and met me at the repair shop, explained the features of the rental car, it was clean and smooth to drive. Any questions I had were answered quickly. I had an excellent experience with this company and would recommend them to anyone in need of a rental car. Excellent customer service, very friendly and knowledgeable.
  • SB
    Scott Bargenquast
    Oct 22, 2025
    5.0
    Great staff.
  • TB
    TINA BUTLER
    Sep 24, 2025
    5.0
    Excellent customer service! Car was waiting when I arrived, staff was friendly and answered all questions.
  • JL
    Jamie Long
    Sep 17, 2025
    5.0
    The experience was very easy and quick. They got me in and out no wasted time. The vehicle was clean and beautiful. There was an unfortunate accident that was due to a drunk driver and they switched me to another vehicle very very quickly and didn't try to hold me up or blame me for anything. The staff was very courteous and helpful I felt important as if I were a big business the way it was al handled. I'd definitely use them again and would recommend them to anyone in need of a rental truck or car.
  • RP
    Rick Paxton
    Aug 17, 2025
    5.0
    Great staff and I was in and out quickly.
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Frequently Asked Questions About Enterprise Rent-A-Car

Where is Enterprise Rent-A-Car located in Wilmington, NC?

Enterprise Rent-A-Car is located at 1930 Castle Hayne Rd, Wilmington, NC 28401.

What are the operating hours of Enterprise Rent-A-Car on weekdays?

Enterprise Rent-A-Car is open from 8:00 AM to 6:00 PM Monday through Friday.