Many customers praised the staff for their exceptional customer service, highlighting their friendliness, helpfulness, and willingness to assist with various car issues.
Knowledgeable Staff
Numerous reviews mentioned the staff's extensive knowledge about automotive parts and maintenance, with specific employees like Rick and Ronald receiving repeated commendations for their expertise.
Assistance with Repairs
Customers appreciated the hands-on assistance provided by employees, including help with installing parts like batteries and wiper blades, which contributed to positive experiences.
Mixed Experiences
While many reviews were positive, there were a few mentions of poor service or unhelpful staff at certain times, indicating inconsistency in customer experiences.
MT
Mary Turner
Dec 14, 2025
5.0
Came and checked my battery, great experience.
LB
Leah Barbour
Dec 11, 2025
5.0
I just got started to take care of my car again!
I Just got started taking care of my car again and I am completely lost!
There was three employees , and they all helped me learn everything again! !!!
They help me purchase good oils for my car. Break fluid , radiator fluid , engine fluid and gas fluid to keep my car healthy🤪🫣🫢😋!
I also bought new windshield wipers. One of the employees put on my whensheldwipers! I tried my new windshield wipers, driving down the road and it was amazing, How bad my old ones were these are crazy , awesome windshield wipers!!!!
Another employee showed Me where all the different fluids were in my engine!! He took the time and even drew a little picture of exactly where my fluids go and the names to put my fluids in. I was so stressed. I was so stressed out when I showed up at autozone !
I left laughed, smiling and giggling and confident to take care of my car myself now!!!! And that was due to all 3 employees who went Out other way to help me.!!!
I give them a five star autozone , because of those three men!
I'm 56, and i'm starting all over again!
I want to give a big shout out to all of the 3 men who help me.
Thank you for all of your help!
I will never forget the 3 of you!!!!!!
HF
Hayes Floyd
Dec 4, 2025
5.0
I got help from Pablo with my brake fluid. He had amazing customer service, and even poured the brake fluid into my vehicle for me. OUTSTANDING employee and he needs a raise immediately!
II
Ian
Oct 19, 2025
5.0
I went in for some wiper blades and had some of the best customer service I’ve had in a long time. Pablo was friendly and quite knowledgeable. I don’t know much about the particulars of wiper blades but he was there to help me out. He recommended a brand based on what I told him of my budget, a rain repellent wipe for the windshield, and he even installed the wipers for me. I also want to thank Seth for his excellent customer service as well. I’ll be back here for my automotive needs. Thanks guys!
RC
Ryan Cook
Oct 10, 2025
5.0
pablo saved my day! he was so nice and helpful and he also listened to me yap his ear off while he was changing my battery!
Frequently Asked Questions About AutoZone Auto Parts
What are the operating hours of AutoZone Auto Parts in Wilmington, NC?
AutoZone Auto Parts in Wilmington, NC is open Monday through Friday from 7:30 AM to 9:00 PM, Saturday from 7:30 AM to 8:00 PM, and Sunday from 9:00 AM to 8:00 PM.
Where is AutoZone Auto Parts located in Wilmington?
AutoZone Auto Parts is located at 3913 Oleander Dr, Wilmington, NC 28403, US.
What types of services does AutoZone offer for customers?
AutoZone offers in-store pickup, same-day delivery, curbside pickup, and in-store shopping for auto parts and accessories.
What kind of products can I find at AutoZone Auto Parts?
You can find auto parts, brake pads, car batteries, car accessories, and aftermarket automobile parts.
Which recognized brands does AutoZone carry?
AutoZone carries brands including Duralast, Edelbrock, Bosch, ACDelco, FRAM, Penzoil, Valvoline, Havoline, Chevron, and K&N Performance.
How can I contact AutoZone Auto Parts in Wilmington?
You can reach AutoZone at +1 910-274-0801 or via email at customer.service@autozone.com.
Does AutoZone Auto Parts provide any online shopping options?
Yes, you can shop online and choose in-store pickup or delivery by visiting their website at https://www.autozone.com/locations/nc/wilmington/3913-oleander-dr.html
What nearby services could be convenient to visit along with AutoZone?
Nearby, you can find Tommy's Express Car Wash for professional car washing and detailing right after your AutoZone visit.
Are there any healthcare facilities near AutoZone Auto Parts in Wilmington?
Yes, nearby healthcare options include Compassionate Fit, Wilmington Orthotics and Prosthetics, Magnolia Sleep Solutions, and Southeast Smiles dental clinic.
What other retail stores are located close to AutoZone Auto Parts?
Close to AutoZone, you'll find retail stores such as Red Wing Shoes and The Vitamin Shoppe, which offer footwear and health supplements respectively.