Advance Auto Parts

4.4
219 reviews

About

Auto Parts StoreAuto Parts & AccessoriesAuto Accessories StoreAdvance Auto Parts
Your local Advance Auto Parts at 5206 Carolina Beach Rd in Wilmington offers automotive aftermarket products, free store services and same day options at most locations. Our leading brands include FRAM fluids and oil filters, Carquest parts and DieHard® batteries. At most locations we offer free battery testing, free battery and wiper installations with purchase, free engine code scanning, free starter and alternator testing and free battery and oil recycling. Save by signing up for Speed Perks, the loyalty program that earns points toward discounts on store items and gas at participating Shell stations. Call your local store or shop online today!

Details

  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable
  • Mobile paymentsNot available

Location

Advance Auto Parts
5206 Carolina Beach Rd, Wilmington, NC
28412, United States

Hours

Reviews

4.4
218 reviews
5 stars
150
4 stars
42
3 stars
8
2 stars
4
1 star
14

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being friendly, helpful, and knowledgeable, with specific mentions of employees like Sonny, Alyse, and Tyler going above and beyond.

Product Availability

Several reviews noted issues with stock levels, with customers frequently mentioning that parts were not available and had to be ordered.

Mixed Experiences

While many customers had positive interactions, there were notable complaints about poor service, unhelpful staff, and incorrect part recommendations.

Store Cleanliness

The store was generally described as clean and organized, making it easy for customers to find items.

Installation Services

Customers appreciated the free installation services offered for batteries and wipers, highlighting the convenience of these services.
  • JT
    J T
    Nov 4, 2025
    5.0
    Everyone was nice, especially Sonny he was knowledgeable and helpful
  • AS
    Alecia Shepherd
    Oct 18, 2025
    5.0
    Customer Service is excellent. Mike, Ms. Alyce, Mr. Sonny are welcoming and friendly. They are also informative and work as a team. The store is clean and the items are easily found and in stock. Definitely returning to this location if I need anything. Keep up the Great work!
  • JS
    Jason Spainhour
    Oct 14, 2025
    5.0
    always great, knowledgeable team
  • DH
    Daveh H
    Aug 30, 2025
    5.0
    So I showed up with a car completely not in thier system. It's a Japanesse import only a few models in The USA but nothing over the top. Needed a filter for a oil change. Had my guy look it up and call it in ..... Then we met Alyse! This woman saw the car, again not in any US system, got to work and broke it down. She backdoored systems against systems to verify parts, kept running out to the car to measure and verify -even smacked over her own drink & just kept working & even changed out my wipers. Alyse was above and beyond customer service checking and cross-reference every possible part I'd need. So I want her to know everything worked out & she did a amazing job today. My only regret, it's a wierd little car, but I wish I could have given her a chance to drive it herself. Thank You So Very Much ❤️
  • EB
    Ellie Burris
    Aug 6, 2025
    5.0
    I got a flat tire, and pulled into their parking lot while I called AAA. Sonny was literal sunshine, and helped me by putting air in my tire so I could get to the nearest mechanic. Give that man a raise because he goes above and beyond and is an amazing human being! Thank you Sonny!☀️

Frequently Asked Questions About Advance Auto Parts

Can Advance Auto Parts install/replace my car battery?

Yes, we will install your battery for free with purchase. Exclusions may apply*

Can Advance Auto Parts recycle used oil?

Yes, we will recycle your used motor oil. Exclusions may apply*