Advance Auto Parts

4.4
344 reviews

About

Auto Parts StoreAuto Parts & AccessoriesAuto Accessories Store
Your local Advance Auto Parts at 4614 Market St in Wilmington offers automotive aftermarket products, free store services and same day options at most locations. Our leading brands include FRAM fluids and oil filters, Carquest parts and DieHard® batteries. At most locations we offer free battery testing, free battery and wiper installations with purchase, free engine code scanning, free starter and alternator testing and free battery and oil recycling. Save by signing up for Speed Perks, the loyalty program that earns points toward discounts on store items and gas at participating Shell stations. Call your local store or shop online today!

Details

  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable
  • Mobile paymentsNot available

Location

Advance Auto Parts
4614 Market St, Wilmington, NC
28405, United States

Hours

Reviews

4.4
344 reviews
5 stars
231
4 stars
66
3 stars
21
2 stars
9
1 star
17

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while many customers praised the staff for being helpful and knowledgeable, others reported rude behavior and unprofessional comments from certain employees.

Staff Knowledge

Several reviews highlighted the staff's knowledge and ability to assist customers effectively, with specific mentions of employees who provided excellent service.

Product Availability

Customers generally found that the store had the parts they needed, although there were instances of incorrect items being provided or online orders not being fulfilled promptly.

Store Environment

The store is described as clean and well-organized, contributing to a positive shopping experience for many customers.

Mixed Experiences

While many customers had positive experiences, there were notable complaints about specific employees and inconsistent service, indicating a need for improved staff training.
  • AM
    Ann Mascavage
    Nov 14, 2025
    5.0
    I really wish I could remember the guys name that helped us, because he was absolutely fantastic! He tried his best to install the part i picked up but didnt have the tools he needed. But our conversations we're the best, he had my son and I laughing so much. My son is 9 and as we left he looked over and said "that guy was awesome, he was so funny and really nice." We will definitely travel the extra miles to come back to that store.
  • AK
    alethea killiany
    Nov 7, 2025
    5.0
    I needed a new battery and Brody was so helpful! There were so many things to remove and replace…I remember batteries being a lot simpler, but he was so friendly and funny about all of it. I tried to feel useful with my phone flashlight 🤷🏽‍♀️🤣
  • MB
    Marlie Baker
    Nov 4, 2025
    5.0
    Got the pleasure to be helped by Charles and Brody this evening. I had a few questions about headlights and needed advice about the battery. Brody navigated me to the correct headlights and Charles installed them! Very friendly, knowledgeable staff who both provided excellent service. I highly recommend and will absolutely be back!
  • TC
    Tom Christensen
    Oct 15, 2025
    5.0
    They usually have what i need. Never didnt.
  • MY
    Mia Yoemans
    Aug 26, 2025
    1.0
    The man who helped me was very rude. I was told that because I was driving a Subaru that I should get used to having lights on on my dash all the time. He also said that since I own an FJ Cruiser that I “must be used to being broke down on the side of the road all the time.” These comments were very unprofessional and extremely rude.

Frequently Asked Questions About Advance Auto Parts

Can Advance Auto Parts install/replace my car battery?

Yes, we will install your battery for free with purchase. Exclusions may apply*

Can Advance Auto Parts recycle used oil?

Yes, we will recycle your used motor oil. Exclusions may apply*