Valvoline Instant Oil Change

4.0
222 reviews

About

Oil Change Service StationAuto Repair ShopCar Battery StoreCar Inspection StationAuto Air Conditioning Service
For nearly 40 years, Valvoline Instant Oil Change℠ is the Quick, Easy, Trusted name in preventive vehicle maintenance for all types of vehicles. From 15-minute, stay-in-your-car oil changes to a wide range of maintenance solutions, we take the worry out of vehicle care in Wilkesboro.

Details

  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable
  • Mobile paymentsAvailable

Location

Valvoline Instant Oil Change
340 Central Street, Wilkesboro, NC
28697, United States

Hours

Reviews

4.0
222 reviews
5 stars
139
4 stars
30
3 stars
7
2 stars
8
1 star
38

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently praised the quick and efficient service, often mentioning being in and out in under 30 minutes.

Customer Service

Many reviews highlighted the friendly and professional demeanor of the staff, with several customers feeling well-informed and valued.

Trust Issues

Some customers expressed concerns about upselling and trustworthiness, citing experiences where they felt misled about necessary services.

Pricing Concerns

Several reviews noted dissatisfaction with pricing, particularly feeling that oil change costs were too high, especially when compared to competitors.

Mixed Experiences

While many customers had positive experiences, there were notable complaints about service quality and mistakes made during vehicle servicing.
  • JJ
    J
    Oct 31, 2025
    5.0
    They always do a good job! Good customer service, fast and efficient.
  • JS
    Justin Sheets
    Oct 28, 2025
    5.0
    Great people and quick honest service
  • JH
    Johnny Handy
    Oct 17, 2025
    5.0
    Very professional and thorough. The manager informed me of the services they offer. By doing so I was able to get my transmission fluid changed while I was there with no appointment or long wait.
  • CP
    Cory Proffitt
    Sep 26, 2025
    1.0
    Couldn't even answer the phone and then sent me to the fax machine? If you cant handle the heat get out of the kitchen man
  • JB
    Jordan Brown
    Sep 17, 2025
    1.0
    I’ve been getting my oil changed for years with this company. Less than two weeks ago my fiancé took her vehicle over to them for an oil change and while she was there she called me stating the gentleman told her that her serpentine belt was dry rotted and cracked and even went to the extent of showing her what an old belt looked like. Well me being mechanically inclined I asked her how much and I remember it being over a $100 and told her not to do it and that I would change it the following day. The next morning I went to check to see the condition of her belt and it looked almost near new. I called them and spoke to the manager and then I proceeded to bring the car to them so they could point out where the so called dry rot was visible. They stated their “belt guy” was on lunch and I had two techs including the manager looking dumbfounded at it and couldn’t show me any damage to the belt. The manager thought the “belt guy” may have recommended a new belt after pointing out a small fiber on the side of the belt which was so minuscule it was probably like that from factory. I just wonder how many poor individuals they have pulled this on the increase sales. I do not trust this company anymore. They seen an opportunity because my fiancé being a woman might not think twice about changing it after scaring her with the display rotted belt they shown her. Do not get your oil changed here. They’ve left my airbox cover off once. I ignored it. They broke a vacuum line on another vehicle. I ignored it. And not to mention they topped of my fiancés washer fluid and didn’t put the cap back on and I had to fish it out of the engine bay and luckily it was still there. Don’t trust this company. Crooks. It’s a shame because I have been getting my oil changed here since they opened. One bad tech spoiled it for me.

Frequently Asked Questions About Valvoline Instant Oil Change

What types of vehicle maintenance services does Valvoline Instant Oil Change in Wilkesboro offer?

Valvoline offers quick, stay-in-your-car 15-minute oil changes and a wide range of preventive vehicle maintenance services for all vehicle types in Wilkesboro.

Where is Valvoline Instant Oil Change located in Wilkesboro?

It is located at 340 Central Street, Wilkesboro, NC 28697, USA.