Business Details
About
Tire ShopAuto Repair ShopBrake ShopOil Change Service StationAuto Air Conditioning ServiceCar Inspection StationMavis Discount Tire
Mavis Tires & Brakes is one of the nation’s largest independent tire retailers, offering top-brand tires plus auto services like brakes, alignments, oil changes, batteries, suspension, and exhaust repair. With a wide selection backed by our tire price match guarantee, Mavis Tires & Brakes delivers trusted service and value. Come visit us today at Mavis Tires & Brakes in Wilkesboro.
Details
- Requires appointmentNot available
Location
Hours
Reviews
4.7
1,078 reviews
5 stars
974
4 stars
29
3 stars15
2 stars6
1 star
54
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the friendly, helpful, and professional staff, highlighting their willingness to assist and provide quick service.
Efficiency
Many reviews noted the quick turnaround times for tire repairs and services, often completed in under an hour.
Honesty
Several customers appreciated the honest assessments and lack of upselling, with many reporting that they were not charged for minor repairs.
Mixed Experiences
While most feedback was positive, some customers reported issues with service quality and incorrect installations, indicating a need for improvement in certain areas.
Community Focus
Customers valued the local, community-oriented approach of the staff, who often went above and beyond to help, especially in emergency situations.
- MMMaria Martinez4 days ago5.0I highly recommend this place ! They’re amazing, Alex Torres was very helpful and kind. i’ve been to places in the past that made me feel dumb when i didn’t understand something and asked further questions but not him, he answered all the questions i had and also didn’t pressure me to buy things (like other shops have in the past)
- AOAngela Ocampo5 days ago5.0I had an outstanding experience with this car service from the moment I arrived. The staff was welcoming, professional, and very knowledgeable. They took the time to explain everything clearly, answered all of my questions, and made sure I felt comfortable and informed throughout the entire process. The service was completed in a timely manner, and my vehicle was returned in excellent condition. What truly made the experience exceptional was the customer service. If you need anything at all, I highly recommend asking for the manager Alex Torres. He is attentive, honest, and truly cares about his customers. He went above and beyond to ensure everything was handled properly and that I was completely satisfied. It’s rare to find a place that combines great workmanship with such genuine care. I will definitely be returning and recommending this service to others.
- YRyazzy riggins5 days ago5.0As a girl coming to the shop and being confused all by myself Alex, made me feel a lot more comfortable and explained everything throughly. I am satisfied with all that was done to my car! highly recommend this shop!
- KTKatlyn TesterJan 3, 20265.0This shop went above and beyond to make sure we got back on the road safely! They kept us laughing and in good spirits the entire waiting time. Truly the best experience I've ever had at an establishment. Thank you Alex and Scott!
- SCSuani CastroDec 19, 20255.0Such sweet, kind, and genuinely nice people! The staff made me feel comfortable from the moment I walked in and treated me with respect the whole time. They were helpful, honest, and worked quickly. You can tell they truly care about their customers. I’ll definitely be coming back and recommending this tire shop to others!
Frequently Asked Questions About Mavis Tires & Brakes
What are the COVID safety practices like here?
Mavis wants you to know that your well-being and safety mean everything to us. Counters are cleaned throughout the day, we have 6ft spacing between chairs in the waiting area and when waiting in line. We also provide hand sanitizer for customers and all staff and customers are required to wear a mask. We follow CDC updates and protocol as recommended. See additional information here: https://www.mavis.com/covid-19/protocols.asp
Can I come over and fill up the air in my tire?
Yes, most Mavis locations have free tire air stations that allow you to check your tire pressure and fill up your tires for free.
Do you match tire prices from other retailers?
Yes, Mavis Tire has a low tire price guarantee, and also guarantees the price for 30 days after your purchase. Please bring the competitor price quote to your appointment or you can submit it on our website here: https://www.mavis.com/productcart/pc/_wewillbeatanyprice.asp.
Do you do wheel alignments?
Yes, for most cars, you can expect to pay approximately $89.99. Please contact your local store to get pricing or schedule an appointment for your vehicle. Find your store here: https://www.mavis.com/locations/
Do I need an appointment for you to look at my brakes?
No, an appointment is not necessary, but it’s recommended to make an appointment.
Can I wait while the work is done on my car?
Yes, you can wait inside or outside the store while the work is done. All locations have a waiting area with access to a Television and free Wi-Fi.
Do you do oil changes?
Yes, the price to perform an oil change varies by your car’s model and the type of oil it uses. We offer synthetic and conventional options.
Can I drop off my car and pick it back up?
Yes, we have overnight drop-off available. You can park your car in our lot and use dropbox to leave your keys. We will call you the next day to pick your car up.
I don’t want to wait; can I drop my car off and pick it up the same day?
Yes, you can drop your car off for same-day service and we will call you once your car is ready.
Can I get my windows tinted at Mavis?
No, we do not perform window tinting.
Do I need an appointment to get any services done?
No, we accept walk-ins for all services.
Do you fix flat tires?
Yes
Do you do state inspections?
We do state inspections but availability varies per store, please check here: https://www.mavis.com/car-inspection/ to find out if your store does inspections.
How much time does it take to do brakes?
The time to get rear brakes done depends on the vehicle. Our technicians are thorough and work diligently to get you in and out as soon as possible.
What do tires cost?
Tire prices vary by brand and size, to get an accurate cost for the tires you need, please call us or visit our website: https://www.mavis.com/productcart/pc/_shop_for_tires.asp
What types of auto services does Mavis Tires & Brakes in Wilkesboro offer?
Mavis Tires & Brakes offers tires, brakes, wheel alignments, oil changes, batteries, suspension, exhaust repair, and more auto services.
Do I need an appointment to get service at Mavis Tires & Brakes?
No, appointments are not necessary as walk-ins are accepted for all services, though making an appointment is recommended for convenience.
Does Mavis Tires & Brakes offer a tire price match guarantee?
Yes, they have a low tire price guarantee and also guarantee the price for 30 days after purchase with competitor price quotes accepted.
Can I fill air in my tires for free at Mavis Tires & Brakes?
Yes, most locations have free tire air stations to check pressure and fill tires at no cost.
What tire brands does Mavis carry?
They carry top brands including Goodyear, Michelin, Bridgestone, Firestone, Continental, Pirelli, Yokohama, Hankook and many more.
Are there options for same-day or overnight car service drop-off?
Yes, customers can drop off their car for same-day service or use overnight drop-off with a key dropbox available.
What are the store hours for Mavis Tires & Brakes in Wilkesboro?
Open Monday-Wednesday and Friday 8AM-6PM, Thursday 8AM-8:30PM, Saturday 8AM-5PM, Sunday 9AM-5PM; closed on major holidays.
Which nearby places can help customers find Mavis Tires & Brakes in Wilkesboro?
Nearby points of interest include Friendly Tire, Screen Printers Unlimited, and Carolina Performance, helping customers locate the area easily.
What nearby entertainment options can I enjoy before or after visiting Mavis Tires & Brakes?
You can visit Key City Sessions, a concert venue and comedy club close to Mavis Tires & Brakes for entertainment.
Are there any nearby restaurants near Mavis Tires & Brakes where customers can dine?
Yes, nearby options include La Fortuna Mexican Restaurant and Winner's Circle BBQ, perfect for grabbing a meal around your visit.