Advance Auto Parts

4.2
257 reviews

About

Auto Parts StoreAuto Parts & AccessoriesAuto Accessories StoreAdvance Auto Parts
Your local Advance Auto Parts at 1848 US Highway 421 in Wilkesboro offers automotive aftermarket products, free store services and same day options at most locations. Our leading brands include FRAM fluids and oil filters, Carquest parts and DieHard® batteries. At most locations we offer free battery testing, free battery and wiper installations with purchase, free engine code scanning, free starter and alternator testing and free battery and oil recycling. Save by signing up for Speed Perks, the loyalty program that earns points toward discounts on store items and gas at participating Shell stations. Call your local store or shop online today!

Details

  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable
  • Mobile paymentsNot available

Location

Advance Auto Parts
1848 US Highway 421, Wilkesboro, NC
28697, United States

Hours

Reviews

4.2
257 reviews
5 stars
142
4 stars
63
3 stars
24
2 stars
10
1 star
18

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback indicates a mix of positive and negative experiences with customer service, with some staff being described as helpful and friendly, while others were reported as rude or unknowledgeable.

Product Availability

Many customers noted that the store generally has the parts they need in stock, although there were instances of incorrect items being provided.

Staff Knowledge

There were mixed reviews regarding staff knowledge, with some customers praising helpful and knowledgeable employees, while others reported significant errors in advice given.

Overall Experience

Overall, customers expressed a range of experiences, with some highlighting great service and others expressing frustration with long wait times and poor treatment.
  • JB
    Joshua Barrier
    Jul 19, 2025
    1.0
    Bought an alternator in 2022, had a lifetime warranty, called yesterday and they looked it up, everything was good, brought it in today and they said I had already returned it. Bunch of liars thefts, I'll never shop there again, just spent another $180 for another one with a "lifetime warranty" at O'Reilly's.
  • HS
    Harvey Stamper
    Mar 13, 2023
    5.0
    The staff were very helpful and they had what I needed except one part and they helped me locate another venue to get it. Great place for your auto needs!
  • LW
    Lisa Williams
    Feb 11, 2021
    5.0
    Good wipers
  • DF
    Don Frye
    Dec 4, 2017
    5.0
    Well informed staff

Frequently Asked Questions About Advance Auto Parts

Can Advance Auto Parts install/replace my car battery?

Yes, we will install your battery for free with purchase. Exclusions may apply*

Can Advance Auto Parts recycle used oil?

Yes, we will recycle your used motor oil. Exclusions may apply*