Business Details
About
Auto Parts StoreCar Battery StoreAuto Accessories Store
AutoZone Mt Jefferson Road in West Jefferson, NC is one of the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in West Jefferson, NC or call us at (336) 246-3199.
Details
- Cash onlyNot available
- Curbside pickupAvailable
Location
Hours
Reviews
4.3
224 reviews
5 stars
147
4 stars
39
3 stars
17
2 stars
9
1 star
12
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being friendly, helpful, and knowledgeable, with several specific mentions of employees going above and beyond to assist.
Product Availability
Customers noted that the store usually has a good selection of parts in stock, although some mentioned occasional issues with specific items being unavailable.
Pricing
Feedback indicated that while some customers found prices to be competitive, others felt certain items were overpriced compared to competitors.
Mixed Experiences
Several reviews highlighted negative interactions with management or specific employees, indicating inconsistency in customer service quality.
Installation Services
Customers appreciated the free installation services offered for certain products, which contributed to positive experiences.
- RNRW NicholsOct 19, 20255.0Friendly and helpful. Check your car's electric system or get the part you need.
- BZbill zeeSep 3, 20251.0went here to get some wheel grease. Ava showed me where the grease was and we noticed one can was leaking. The other can was dented at bottom but i decided to try to purchase. at the register, i discovered that the top of the can was open/leaking after i pulled the plastic push cap off to check it. The on duty store manager- she was in a grey shirt- argued with me about this being a problem. I went and got a tube of the same grease, not a can and not my preference as i don't have a grease gun and i came back to register. She was still going on about this open can of grease being a non-issue. I told her that "the customer is always right" as a way to end the conversation to which she replied "no they are not" or something similar. I asked her "what would your director think about that?". She said "he'd say the same thing". I told her "back when i worked at autozone 30 years ago, this would never happen/be said to a customer". I told her "shame on you" and left as my purchase was completed.
- CVCharlie VanceMar 19, 20235.0Needed a new battery. Chris was super helpful and even installed my new battery in the windy, 20-degree temps. Excellent customer service, thanks so much!!
- E9Eggyvine 99Mar 13, 20225.0Friendly and knowledgeable staff 👍
Frequently Asked Questions About AutoZone Auto Parts
What are the opening hours of AutoZone Auto Parts in West Jefferson?
AutoZone Auto Parts in West Jefferson is open from 7:30 AM to 9:00 PM Monday through Saturday, and from 9:00 AM to 8:00 PM on Sundays.
Where is AutoZone Auto Parts located in West Jefferson, NC?
The store is located at 1368 Mount Jefferson Rd, West Jefferson, NC 28694, USA.
Can I pick up my online order at AutoZone Mount Jefferson Road?
Yes, AutoZone offers in-store pickup service for online orders.
Does AutoZone Auto Parts offer same-day delivery services?
Yes, same-day delivery is available at AutoZone Auto Parts in West Jefferson.
What types of automotive products are available at AutoZone in West Jefferson?
AutoZone offers a variety of products including auto parts, brake pads, car batteries, car accessories, and aftermarket automobile parts.
Which automotive brands does AutoZone carry?
AutoZone carries popular brands such as Duralast, Edelbrock, Bosch, ACDelco, FRAM, Penzoil, Valvoline, Havoline, Chevron, and K&N Performance.
How can I contact AutoZone Auto Parts in West Jefferson?
You can contact AutoZone by calling +1 336-246-3199 or emailing customer.service@autozone.com.
Are there nearby places to eat around AutoZone in West Jefferson?
Yes, nearby dining options include Wendy's, Subway, Osaka Chinese Restaurant, Little Caesars Pizza, Domino's Pizza, and Monte D Rey Tex-Mex Restaurant, which you might visit before or after shopping at AutoZone.
What nearby services can customers use with AutoZone in West Jefferson?
Customers can access nearby services such as UPS Authorized Shipping Outlet for courier needs, Laserwash car wash for vehicle cleaning, and Ashe Ship and Print shipping center, helpful for your automotive or mailing requirements.
What are some nearby financial or retail services close to AutoZone?
Nearby you can find LifeStore Bank, First National Bank for financial services, and Dollar Tree Stores and Walmart Vision & Glasses for additional shopping needs.