Brand Certified
Pilot Travel Center
4.0(1759 reviews)
Certified by Pilot Travel Center • Mar 01, 2026
Business Details
3712 Crabtree Rd, Waynesville, NC
28785, United States
Certified by Pilot Travel Center • Mar 01, 2026
(828) 627-8611
Certified by Pilot Travel Center • Mar 01, 2026
https://locations.pilotflyingj.com/search
Certified by Pilot Travel Center • Mar 01, 2026
About
Certified by Pilot Travel Center • Mar 01, 2026
Truck StopGas StationConvenience StorePilot Travel Centers
Welcome to Pilot Travel Center in Waynesville, NC!
Pilot Travel Centers LLC operates the largest network of travel centers in North America with over 900 locations in the U.S. and Canada. Pilot serves more than 1.5 million professional truck drivers, RV, EV, and auto drivers each day, offering gasoline and diesel fuels, DEF, craveable food like pizza, wings, and breakfast sandwiches, snacks, drinks, and the best coffee on the interstate™.
For pro drivers, amenities like overnight truck parking, reservable showers, laundry, Wi-Fi, and more make Pilot an essential part of the drive.
The Pilot™ app also features mobile fueling, online ordering, and daily offers to save you money on the road. See You Out Here™
Details
- DebitAvailable
- Mobile paymentsAvailable
- Cash onlyNot available
- Accepts checksAvailable
Location
Certified by Pilot Travel Center • Mar 01, 2026
Hours
Certified by Pilot Travel Center • Mar 01, 2026
Reviews
4.0
1,759 reviews
5 stars
807
4 stars
462
3 stars
251
2 stars
88
1 star
151
What are people saying?
AI-generated from recent customer reviews
Cleanliness
Feedback on cleanliness is mixed; while some customers praised clean bathrooms and showers, others reported unsanitary conditions and mold.
Customer Service
Customer service experiences vary widely; some staff received high praise for their friendliness and professionalism, while others were criticized for rudeness.
Parking Issues
Many reviews highlighted significant problems with parking availability and accessibility, particularly for truckers, with complaints about reserved spots and construction hindering access.
Facility Condition
The facility is undergoing renovations, leading to complaints about construction chaos, long wait times, and operational issues with fuel pumps.
Food Quality
Food service, particularly at Subway, received mixed reviews, with some customers enjoying their meals while others reported poor quality and service.
- MHmichael haynesFeb 9, 20261.0This place sucks save your time and go somewhere else!
- RSrajat sharmaFeb 6, 20265.0Very nice place have a lot things in convenience store. Can charge electric cars too. Only downside most of paid parking for truckers
- MPModern PhilosophyJan 30, 20261.0Showers here would feel a lot more comfortable if the employees weren't standing directly behind my shower door having loud conversations, giggling and making strange noises while I'm trying to shower.
- MSMichelle StreeterJan 20, 20263.0Dear Pilot, I hate the new upgrades to your app. I can no longer see how many people are ahead of me to shower until I actually reserve it. It might seem small to some but thats a big deal to me.
- JMJennifer MeadowsJan 5, 20265.0Me and my family were in the The flood that happened here recently. We lost everything during that flood. So we have been coming here to shower since that happened And I accept September or November of 2023 every other night around 10:00 p.m. to shower me my two girls and my husband. I love the showers here they're amazing. They're clean there's always clean towels floor mats rags. Most of all though we come here because the staff that works the graveyard shift makes us feel at home. Blaze and Mike . They know what we're here for when we come in and they have our towels ready when we get there. They always double check the showers and everything to make sure they're clean before we go in .They're always working I don't think I've ever come out and seen them just standing around. They are always cleaning or something. Literally everytime. And it can be crazy busy hectic and people can be rude as hell and still they have a smile on their face and talk to the next customer like the one in front of them didn't cuss them out for the air pump going off before they got done airing up their tires or something stupid they have no control over. They're the reasons why we keep coming back.
Frequently Asked Questions About Pilot Travel Center
Are there showers at this location?
For a list of locations that offer showers, please use our store locator tool at https://locations.pilotflyingj.com/search .
What is the cost of a shower?
Shower prices vary by location. We recommend reaching out to the store directly for prices by location.
Can anyone purchase a shower?
Yes, anyone can purchase a shower at our locations.
What are the rules for overnight parking?
We recommend reaching out to individual stores directly with location specific questions regarding parking.
Does this location sell propane?
For a list of RV amenities and services, please visit our website at https://pilotcompany.com/rv-services or download the Pilot app and create an RV account.
Does this location have laundry facilities?
Laundry facilities vary by location. We recommend reaching out to the store directly with these concerns or you can use our store locater tool on our website: https://locations.pilotflyingj.com/search .
What payment methods do you accept?
We accept American Express, Discover, Mastercard, Visa, EBT, Apple Pay, Google Pay, and EBT.
Does this location have a CAT scale?
Yes, all of our locations have CAT scales.
What fuel options are located here?
Please visit our website for more information on fuel options and blends: https://pilotcompany.com/fuel-prices .
Does this location have a restaurant or driver’s lounge?
Restaurants and driver’s lounges vary depending on the location. We recommend reaching out to the store directly with these inquiries or using our store locator tool on our website: https://locations.pilotflyingj.com/search .
What services and amenities does Pilot Travel Center in Waynesville, NC offer?
Pilot Travel Center in Waynesville offers gasoline, diesel, DEF, high-speed pumps, fresh food, snacks, drinks, Wi-Fi, overnight parking, showers, and the best coffee on the interstate.
What are the operating hours for this Pilot Travel Center location?
This location is open 24 hours a day, 7 days a week, every day of the year including holidays.
Does the Pilot Travel Center in Waynesville have showers available for customers?
Showers are available at select locations. To find out if this specific location has showers, please use the store locator on the website or contact the store directly.
Can anyone purchase a shower at Pilot Travel Center?
Yes, anyone can purchase a shower at the Pilot Travel Center locations that offer them.
Are there electric vehicle charging stations at the Pilot Travel Center in Waynesville?
Yes, this Pilot Travel Center location offers an Electric Vehicle Charging Station for EV drivers.
What payment methods are accepted at this Pilot Travel Center?
They accept American Express, Discover, Mastercard, Visa, EBT, Apple Pay, Google Pay, and cash.
Is there overnight parking available at the Pilot Travel Center in Waynesville?
Yes, overnight parking is available. For specific rules and reservations, please contact the store directly.
What nearby places can I visit when stopping at Pilot Travel Center in Waynesville?
Nearby attractions include Naked Place Mountain for outdoor activities and restaurants, and Haywood 209 Cafe for dining options.
Where can I get truck repair or automotive services near the Pilot Travel Center?
The Pilot Flying J Truck Care Service Center and Southern Tire Mart at Pilot Flying J nearby offer truck repair, tire services, and automotive repairs.
How can nearby CAT Scale locations assist professional drivers using Pilot Travel Center?
Nearby CAT Scale locations enable professional drivers to weigh their trucks ensuring compliance with regulations while using Pilot Travel Center’s fuel and services.
Brand Certified Facts from Pilot Travel Center
This information is certified by Pilot Travel Center and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
- Address
- Categories
- Geo coordinates
- Legal business name
- Hours of operation
- Phone number
- Official website