Business Details
About
Truck StopGas StationConvenience StorePilot Travel Centers
Welcome to Pilot Travel Center in Waynesville, NC!
Pilot Travel Centers LLC operates the largest network of travel centers in North America with over 900 locations in the U.S. and Canada. Pilot serves more than 1.5 million professional truck drivers, RV, EV, and auto drivers each day, offering gasoline and diesel fuels, DEF, craveable food like pizza, wings, and breakfast sandwiches, snacks, drinks, and the best coffee on the interstate™.
For pro drivers, amenities like overnight truck parking, reservable showers, laundry, Wi-Fi, and more make Pilot an essential part of the drive.
The Pilot™ app also features mobile fueling, online ordering, and daily offers to save you money on the road. See You Out Here™
Details
- DebitAvailable
- Mobile paymentsAvailable
- Cash onlyNot available
- Accepts checksAvailable
Location
Hours
Reviews
4.0
1,755 reviews
5 stars
806
4 stars
462
3 stars
250
2 stars
88
1 star
149
What are people saying?
AI-generated from recent customer reviews
Staff Performance
Many customers praised the friendly and professional staff, particularly mentioning individuals like Curtis, Joey, and Michelle for their excellent service.
Cleanliness
While some reviews highlighted clean bathrooms and well-maintained facilities, others reported unsanitary conditions, particularly in the restrooms.
Parking Issues
Numerous customers expressed frustration with the limited and poorly designed parking, especially for truckers, citing congestion and difficulty accessing fuel pumps.
Service Delays
Several reviews noted long wait times for fuel and food service, exacerbated by ongoing construction and staffing issues.
Mixed Food Quality
Feedback on food quality was mixed, with some praising the Subway service while others criticized the pizza and overall food availability.
- CGCarlos Grant4 days ago1.0Showers filled with Mold, standing water, not clean at all..Coffee was cold .4am and trucks are moving America with cold coffee .. Pilot store # 393 Waynesville, NC
- JMJennifer MeadowsJan 5, 20265.0Me and my family were in the The flood that happened here recently. We lost everything during that flood. So we have been coming here to shower since that happened And I accept September or November of 2023 every other night around 10:00 p.m. to shower me my two girls and my husband. I love the showers here they're amazing. They're clean there's always clean towels floor mats rags. Most of all though we come here because the staff that works the graveyard shift makes us feel at home. Blaze and Mike . They know what we're here for when we come in and they have our towels ready when we get there. They always double check the showers and everything to make sure they're clean before we go in .They're always working I don't think I've ever come out and seen them just standing around. They are always cleaning or something. Literally everytime. And it can be crazy busy hectic and people can be rude as hell and still they have a smile on their face and talk to the next customer like the one in front of them didn't cuss them out for the air pump going off before they got done airing up their tires or something stupid they have no control over. They're the reasons why we keep coming back.
- TPThayet PendragonJan 2, 20265.0Clean bathrooms!
- EBEmily BanksDec 27, 20251.0If I could give 0 stars I would!!!! First off the store part and employees were great however I stopped in at subway and the employee Leo I think was the name was the RUDEST employee I’ve ever encountered at any establishment!! He acted like I just killed his best friend when I asked for a sub then began to throw bread across the room and then finished my order and asked the person behind me “What do you want “? Just so rude management really needs to get rid of this employee or do some training in customer service because that just makes me never want to go there again! He’s also lucky I don’t like violence but he will run into the right one one day!
- BBBelleNov 26, 20255.0Curtis is amazingly professional! Store is so much better with him onboard. True story … complete change in atmosphere when he’s there.
Frequently Asked Questions About Pilot Travel Center
Are there showers at this location?
For a list of locations that offer showers, please use our store locator tool at https://locations.pilotflyingj.com/search .
What is the cost of a shower?
Shower prices vary by location. We recommend reaching out to the store directly for prices by location.
Can anyone purchase a shower?
Yes, anyone can purchase a shower at our locations.
What are the rules for overnight parking?
We recommend reaching out to individual stores directly with location specific questions regarding parking.
Does this location sell propane?
For a list of RV amenities and services, please visit our website at https://pilotcompany.com/rv-services or download the Pilot app and create an RV account.
Does this location have laundry facilities?
Laundry facilities vary by location. We recommend reaching out to the store directly with these concerns or you can use our store locater tool on our website: https://locations.pilotflyingj.com/search .
What payment methods do you accept?
We accept American Express, Discover, Mastercard, Visa, EBT, Apple Pay, Google Pay, and EBT.
Does this location have a CAT scale?
Yes, all of our locations have CAT scales.
What fuel options are located here?
Please visit our website for more information on fuel options and blends: https://pilotcompany.com/fuel-prices .
Does this location have a restaurant or driver’s lounge?
Restaurants and driver’s lounges vary depending on the location. We recommend reaching out to the store directly with these inquiries or using our store locator tool on our website: https://locations.pilotflyingj.com/search .
What services and amenities does Pilot Travel Center in Waynesville, NC offer?
Pilot Travel Center in Waynesville offers gasoline, diesel, DEF, high-speed pumps, fresh food, snacks, drinks, Wi-Fi, overnight parking, showers, and the best coffee on the interstate.
What are the operating hours for this Pilot Travel Center location?
This location is open 24 hours a day, 7 days a week, every day of the year including holidays.
Does the Pilot Travel Center in Waynesville have showers available for customers?
Showers are available at select locations. To find out if this specific location has showers, please use the store locator on the website or contact the store directly.
Can anyone purchase a shower at Pilot Travel Center?
Yes, anyone can purchase a shower at the Pilot Travel Center locations that offer them.
Are there electric vehicle charging stations at the Pilot Travel Center in Waynesville?
Yes, this Pilot Travel Center location offers an Electric Vehicle Charging Station for EV drivers.
What payment methods are accepted at this Pilot Travel Center?
They accept American Express, Discover, Mastercard, Visa, EBT, Apple Pay, Google Pay, and cash.
Is there overnight parking available at the Pilot Travel Center in Waynesville?
Yes, overnight parking is available. For specific rules and reservations, please contact the store directly.
What nearby places can I visit when stopping at Pilot Travel Center in Waynesville?
Nearby attractions include Naked Place Mountain for outdoor activities and restaurants, and Haywood 209 Cafe for dining options.
Where can I get truck repair or automotive services near the Pilot Travel Center?
The Pilot Flying J Truck Care Service Center and Southern Tire Mart at Pilot Flying J nearby offer truck repair, tire services, and automotive repairs.
How can nearby CAT Scale locations assist professional drivers using Pilot Travel Center?
Nearby CAT Scale locations enable professional drivers to weigh their trucks ensuring compliance with regulations while using Pilot Travel Center’s fuel and services.