Mr. Tire Auto Service Centers

Reviews

• BW

  Bill Whiteside

  3 days ago
  1.0
  Waited almost 5 hours to have 4 tires installed. Was more interested in having alignment done but at almost 5 pm on a Saturday when they “finished” I was told that they couldn’t align it because I need new tie rod ends. The whole reason I needed an alignment to begin with is because I replaced the rack and pinion and tie rod ends. They wrote the receipt up and commented that owner declined alignment . . .
• WM

  Walter Moody

  6 days ago
  1.0
  Don't try too up sale services before I even get there . I would have been a customer but now? Never . Just sale the services someone ask for
• LA

  Lorena Anderson

  Dec 25, 2025
  3.0
  Staff was very friendly but I had an appointment for noon and they didn't start until 2 pm. Not very organized.
• BF

  Barry Fox

  Dec 10, 2025
  1.0
  Im still shaking my head from my visit this morning. I needed tires rotated and a North Carolina inspection. I booked a 930 AM appointment 2 weeks in advance. When I arrived at 920 I was told "we doublebook all times", there is someone checked in ahead of you for 930. 45 minutes later, my car was still sitting in the lot unattended. When I asked about my minor service requests, and the current time, I was told they were still waiting for lifts to become available. At 1025, the car was taken for service and available at 1055. Clearly no consideration for MY time.I was still irritated when I called back 30 minutes later to ask what direction the tires were rotated (not noted on the worksheet). Then I asked if the technician had checked the proper tire pressures with the new rotation, and was told they "forgot". I was told I could come back to have them checked. Finally, when I got home and looked at my invoice there was $3 charge for shop supplies......of which there were NONE with my service......and this is a tire specialty store ? Dont waste your time there.
• RR

  Robert Richard

  Dec 8, 2025
  1.0
  I bought tires through Goodyears website and selected this location for the installation. I scheduled this appt Monday, and the date was for later that week Friday. I call Friday morning before I drive over there and they tell me, not only do I not have an appointment but they don’t have my size tires. So I call the Mr. Tire in Hendersonville and they tell me that they can see the tires in the system and that they are lying. So I call Goodyear to try to report the tire shop, they call the management, the delivery company, and the shop. All of a sudden they have my tires and I can come in for my appointment I scheduled a week ago! THREE HOURS AND 33 MINUTES later my keys are in my hand and I can leave. I’ve gotten way bigger tires swapped on this truck and other vehicles I own. It should not take more than 45mins to an hour based off of other professional shops. One of their employees was physically nodding off outside the store high as hell. DO NOT GO TO THIS LOCATION!!!

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