Business Details
About
Auto Parts StoreAuto Parts & AccessoriesAuto Accessories StoreAdvance Auto Parts
Advance Auto Parts at 1251 Russ Ave in Waynesville is one of the nation’s leading auto parts retailers stocking new and remanufactured automotive parts, maintenance items, and accessories such as batteries and oil filters for all makes and models. Visit your local store in Waynesville, call us or go online to order and pickup in-store. Carquest is part of Advance Auto Parts, Inc., the largest automotive aftermarket parts supplier in the U.S. Save even more on your next visit by signing up for Speed Perks and receive discounts on the parts you need at participating stores.
Details
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsNot available
Location
Hours
Reviews
4.3
249 reviews
5 stars
152
4 stars
50
3 stars
25
2 stars3
1 star
19
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being helpful, friendly, and knowledgeable, with several specific mentions of individual employees providing exceptional service.
Product Availability
The store is frequently noted for having a wide range of parts and products in stock, with quick access to items needed for repairs.
Mixed Experiences
While many reviews highlight positive interactions, there are notable complaints about rude service and poor customer experiences, indicating inconsistency in staff behavior.
Pricing Concerns
Some customers expressed that prices were higher compared to competitors, leading them to seek alternatives for better deals.
- MCMerrie Belle Clark3 days ago5.0My windshield wipers were coming off on my car and Matthew went outside in monsoon like weather and replaced my wipers for me and was super kind about it. Thank you for helping me.
- DBD. Michelle Bowen-ZiecheckDec 26, 20255.0Michael was extremely helpful, polite and thorough. Anytime I need help in Western NC, I'll be back!
- CACash AppDec 16, 20255.0Jeff, you are amazing! You were lovely today helping a total female out with her car. Thank you!
- KMK McCartyNov 20, 20255.0Got great customer service at the Waynesville Advance Auto Parts. I bought the wrong headlight bulbs for my Tacoma not realizing it has aftermarket headlights. The store Manager Matthew helped us swap it out for the right one.
- JMJohnny MathisNov 20, 20255.0I came in there to try to fix my car lighter fuse as the store manager went out of his way to help me try to find the right fuse and helped me remove the old fuse and put the new one in and spent over thirty minutes to help me I will never go to another auto parts store except this advanced auto parts thank you for your amazing service
Frequently Asked Questions About Advance Auto Parts
Can Advance Auto Parts install/replace my car battery?
Yes, we will install your battery for free with purchase. Exclusions may apply*
Can Advance Auto Parts recycle used oil?
Yes, we will recycle your used motor oil. Exclusions may apply*
Can a Team Member check or charge my battery?
We can test the health of your battery but cannot charge it. We also sell replacement batteries and can install your new one for free. Exclusions may apply*
Will you buyback/purchase my used battery?
We do not buyback used batteries; however, you can bring it to our store, and we will recycle it for free. Exclusions may apply*
What discounts do you offer?
We are proud to offer a 10% military discount for active duty and veteran service members.
If I buy windshield wipers, can you install them?
Yes, we will install your windshield wipers for free with purchase. Exclusions may apply*
My check engine light is on; can a Team Member check that for me?
Yes, one of our Team Members will scan the engine codes for you. Exclusions may apply*
Can I return items to a different Advance Auto Parts store?
Yes, all you need is the item and the receipt.
Can Advance Auto Parts recharge my AC?
We cannot recharge your AC, but we do sell the recharging kits.
Can you make a copy of my car key or Fob?
We do not make copies of car keys or Fobs
Do you install brakes or alternators?
We do not install those kinds of parts; however, we do sell replacement parts in store or online.
Can you install headlight or taillight bulbs?
We do not install light bulbs, but we do sell replacement bulbs.
Can you repair my vehicle?
We do not do any repair or body work to vehicles.
Does Advance Auto test and install batteries?
Yes we do offer free battery installation on most products with purchase. We will also recycle and test your battery for free regardless if you bought it from us. Battery testing and installation is available at most of our locations.
How long do car batteries last?
Typically a car battery will last 2-5 years, with premium batteries lasting 5-6 years. But you should replace it every 4 years for safe measures if you want to avoid any unwanted problems.
What are the signs of a bad car battery?
Signs of a bad car battery can range from the need for frequent jump starts, slow to start, cranks or clicks but won't start, dash lights work but the vehicle won't start, etc.
How much does a car battery cost?
A traditional lead/acid car battery can range between $60-$120. The difference in cost comes from a variety of things, like the size of the vehicle or any special requirements needed from the battery, i.e. an increased resistant to cold or hot climates. The type of battery also has an affect on the price whether it be a lead/acid, calcium, lithium-ion, deep-cycle.
HOW DO BRAKES WORK?
Expand FAQ item
Brakes work by using friction to turn kinetic energy into heat. There are two designs: drum brakes (older), and disc brakes (newer). Both use hydraulic pressure to move a piston outward. In disc brakes, the piston is located inside a caliper that houses brake pads and fits over the rotor. The friction lining on the pads makes contact with the rotor to slow the vehicle. In drum brakes, the piston moves two curved shoes lined with friction material against the inside of the brake drum.
What types of auto parts and accessories does Advance Auto Parts in Waynesville carry?
Advance Auto Parts stocks new and remanufactured automotive parts and accessories including batteries, oil filters, brakes, rotors, windshield wipers, air filters, spark plugs, alternators, and A/C recharge kits for all makes and models.
Does Advance Auto Parts offer battery installation services?
Yes, Advance Auto Parts offers free battery installation with purchase at most locations, including the Waynesville store. They also test and recycle batteries for free.
Can I get my battery tested or checked at Advance Auto Parts?
Yes, the store can test the health of your battery and perform charging and starting system testing, but they do not charge batteries.
Does Advance Auto Parts install windshield wipers if I buy them in-store?
Yes, Advance Auto Parts will install your windshield wipers for free with purchase, subject to exclusions.
What are the store hours for Advance Auto Parts at 1251 Russ Ave, Waynesville?
The store is open Monday through Saturday from 7:30 AM to 9:00 PM, and Sunday from 9:00 AM to 8:00 PM.
Does Advance Auto Parts offer in-store and curbside pickup options?
Yes, they provide both in-store pickup and curbside pickup for customer convenience.
What discount programs does Advance Auto Parts offer?
Advance Auto Parts offers a 10% military discount for active duty and veteran service members.
Are there any other auto parts stores near Advance Auto Parts on Russ Ave in Waynesville?
Yes, there are multiple other Advance Auto Parts stores nearby, providing easy options for customers looking for automotive parts and accessories.
What nearby stores can I visit for home services or hardware supplies after shopping at Advance Auto Parts?
Nearby you can find Sears Home Services for home-related services and Harbor Freight for hardware and building supplies, which are convenient for customers combining errands.
If I'm visiting Advance Auto Parts in Waynesville, what are some nearby places for food or personal care?
After visiting Advance Auto Parts, you can grab a meal at Blimpie, a sandwich shop nearby, or visit Tweety's Nails, a beauty salon for personal care services.