Goodyear Auto Service

3.9
197 reviews
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Business Details

8105 KENSINGTON DRIVE, Waxhaw, NC
28173, United States
(704) 843-9762
https://www.goodyearautoservice.com/en-US/shop/NC/Waxhaw/000902395-28173
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About

Auto Repair ShopTire ShopGoodyear
Goodyear Auto Service Centers are full-service tire and automotive repair stores wholly owned and operated by the Goodyear Tire & Rubber Company.

Details

  • DebitAvailable
  • Cash onlyNot available
  • RestroomAvailable
  • Wheelchair accessible entranceAvailable

Location

Goodyear Auto Service
8105 KENSINGTON DRIVE, Waxhaw, NC
28173, United States

Hours

Reviews

3.9
197 reviews
5 stars
128
4 stars
14
3 stars
6
2 stars
9
1 star
40

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being friendly, helpful, and professional, particularly highlighting individuals like Dennis and Jason.

Service Quality

There are mixed reviews regarding the quality of service, with some customers reporting excellent experiences while others faced issues with repairs and service accuracy.

Pricing Issues

Several reviews mentioned dissatisfaction with pricing, including unexpected charges and perceived overpricing for services.

Appointment Management

Customers expressed frustration with the management of appointments, citing long wait times and issues with online booking confirmations.

Honesty and Integrity

Some customers felt misled about necessary repairs and pricing, leading to concerns about the honesty of the service provided.
  • BT
    Bret Taylor
    Nov 30, 2025
    1.0
    Did not honor their online coupon on their website even when showed. Still up next day. Daughter went in with the a nail in the tire (tire already off upon arrival and nail clear as day). They charged her $51 for a patch!!! At that price a new tire would have been a better deal Clearly they take advantage of women. They mislead on prices. And it took over an hour an a half after they pulled the car in. Stay away. These guys will try and sell you blinker fluid!
  • CJ
    Cameron Jarina
    Sep 24, 2025
    5.0
    Front desk lady was extremely nice and helpful had a puncture 30 mins before there closing time and they were able to patch it. Saved me alot of time and money!
  • EE
    Ellie Eyerly
    Sep 21, 2025
    5.0
    Always have a great experience here. Staff is very nice and helpful. They always do a great job!
  • SB
    Stephanie B
    Sep 17, 2025
    2.0
    Tried to get oil change, tire rotation & state inspection done this morning. Told I would have to leave my car ALL day until 6 PM! There were 4 mechanics / staff in empty garage standing around chatting not busy at all . Front desk person said they were short staffed at his desk position and that was cause for delay . I'm so confused? We have taken 4 cars in our household there repeatedly over the years and generally pleased. Highly disappointed today. Since the Indian Land location closed the Waxhaw location has been too overwhelmed and unable to handle local demand . Guess we'll try elsewhere.
  • BA
    Basel Abdulrahman
    Aug 21, 2025
    5.0
    Aiden was great help !
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Frequently Asked Questions About Goodyear Auto Service

What services does Goodyear Auto Service in Waxhaw provide?

Goodyear Auto Service offers full-service tire and automotive repair, including oil changes.

What are the operating hours of Goodyear Auto Service?

The center is open Monday through Saturday from 7:00 AM to 6:00 PM and on Sunday from 8:00 AM to 6:00 PM, with some holiday hour variations.