Business Details
About
Auto Repair ShopTire Shop
Goodyear Auto Service Centers are full-service tire and automotive repair stores wholly owned and operated by the Goodyear Tire & Rubber Company.
Details
- DebitAvailable
- Cash onlyNot available
- RestroomAvailable
- Wheelchair accessible entranceAvailable
Location
Hours
Reviews
3.9
195 reviews
5 stars
127
4 stars
14
3 stars
6
2 stars
9
1 star
39
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the friendly and helpful staff, particularly mentioning individuals like Dennis and Jason for their professionalism and dedication.
Service Quality
There were mixed reviews regarding the quality of service, with some customers expressing satisfaction with repairs and others reporting issues such as improper work and lack of attention to detail.
Appointment Issues
Several customers experienced problems with appointment scheduling, including long wait times and confusion over online bookings, leading to frustration.
Pricing Concerns
Customers noted that prices were often higher than expected, with some feeling misled about costs associated with services.
Overall Experience
While some customers had positive experiences and expressed loyalty, others reported significant dissatisfaction and vowed to take their business elsewhere.
- CJCameron JarinaSep 24, 20255.0Front desk lady was extremely nice and helpful had a puncture 30 mins before there closing time and they were able to patch it. Saved me alot of time and money!
- EEEllie EyerlySep 21, 20255.0Always have a great experience here. Staff is very nice and helpful. They always do a great job!
- SBStephanie BSep 17, 20252.0Tried to get oil change, tire rotation & state inspection done this morning. Told I would have to leave my car ALL day until 6 PM! There were 4 mechanics / staff in empty garage standing around chatting not busy at all . Front desk person said they were short staffed at his desk position and that was cause for delay . I'm so confused? We have taken 4 cars in our household there repeatedly over the years and generally pleased. Highly disappointed today. Since the Indian Land location closed the Waxhaw location has been too overwhelmed and unable to handle local demand . Guess we'll try elsewhere.
- BABasel AbdulrahmanAug 21, 20255.0Aiden was great help !
- IDIvan DyakovAug 10, 20251.0I booked a tire change through Amazon at this Goodyear Auto Service location, and also booked a state inspection through the Goodyear website so I could get both done back-to-back. The website confirmed the state inspection, sent multiple follow-up reminders, and never mentioned any problem. When I came to pick up my car after the tire change, I was told they don’t even perform state inspections on Sundays and don’t accept online bookings for them in the first place. I only found this out after the tire work was done, which completely defeated the purpose of scheduling both services together. The person at the front desk claimed he had told me this earlier (he hadn’t) and was passive-aggressive instead of simply apologizing. I wasted my time and left frustrated. If they can’t honor online bookings or clearly communicate their services, they shouldn’t offer them on the website. One star — well deserved. Added : Also noticed they inflated my tires to 39 PSI instead of the recommended 32. Attention to detail clearly isn’t a priority here.
Frequently Asked Questions About Goodyear Auto Service
What services does Goodyear Auto Service in Waxhaw provide?
Goodyear Auto Service offers full-service tire and automotive repair, including oil changes.
What are the operating hours of Goodyear Auto Service?
The center is open Monday through Saturday from 7:00 AM to 6:00 PM and on Sunday from 8:00 AM to 6:00 PM, with some holiday hour variations.
Does Goodyear Auto Service offer in-store pickup?
Yes, in-store pickup is available at Goodyear Auto Service.
What payment methods are accepted at Goodyear Auto Service?
They accept American Express, Cash, Check, Discover, MasterCard, and Visa.
Is Goodyear Auto Service accessible for customers with disabilities?
Yes, the location has wheelchair accessible entrance and restroom.
How can I make an appointment at Goodyear Auto Service?
You can make an appointment online through their reservation website.
Where is Goodyear Auto Service located?
It is located at 8105 Kensington Drive, Waxhaw, NC 28173, USA.
What nearby places can I visit before or after my service at Goodyear Auto Service?
You can visit CVS Pharmacy for medical supplies, Dunkin' for coffee and donuts, or East Coast Wings + Grill for a meal, all nearby.
Are there ATM services near Goodyear Auto Service?
Yes, there are several ATMs nearby including Truist ATM, LibertyX Bitcoin ATM, Coinme, and First National Bank ATM.
What fuel or automotive services are close to Goodyear Auto Service?
Harris Teeter Fuel Center and Valvoline Instant Oil Change are nearby for fueling and quick oil change services.