Need a rental car in Washington, NC? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Washington location today.
Many customers praised the friendly and accommodating staff, highlighting excellent service from individuals like Doug, Hannah, and Anastasia.
Reservation Issues
Several reviews mentioned problems with reservations, including unavailability of reserved vehicles and unexpected charges.
Cleanliness and Vehicle Condition
While some customers reported receiving clean vehicles, others noted issues with cleanliness and maintenance, such as dirty interiors and malfunctioning features.
Professionalism
The professionalism of staff was frequently acknowledged, although there were instances of unprofessional behavior reported by some customers.
Overall Experience
Customer experiences varied widely, with many expressing satisfaction and loyalty, while others reported significant frustrations and vowed not to return.
MM
michelle martin
Nov 14, 2025
1.0
Not thrilled with the car. Someone smoked pot in it which I'm allergic to it.
MT
Mizz Territorial
Nov 10, 2025
5.0
I recently rented from Enterprise in Washington, NC on November 7th, and I can honestly say Jhymier went above and beyond! I had some technical difficulties with my initial rental and got the runaround from other locations, starting with the Greenville branch. However, Jamir called me right away—three hours before I was heading out of town and out of state—and made sure I had a reliable vehicle ready to go.
His professionalism, quick action, and genuine customer care made all the difference. He saved the day and turned a stressful situation into a smooth experience. I’ll definitely be returning to the Washington location for future rentals.
MG
Marni Graff
Nov 7, 2025
5.0
Enterprise, Washington, North Carolina staff were friendly and helpful and put me immediately in a car after an accident. Returning was made easy to a different site also. No complaints.
TP
Terri Pagliaro
Oct 24, 2025
1.0
They never have the car reserved so they try to upsell it then charge over for everything. This time they charged for payment already charged at a different location so now I’ve been charged double on an insurance claim car. Plus they insist it came back short on gas but they enterprise in Richmond took a picture of the gas before we left so I 💯 know he’s lying
JW
Jon Whitlock
Oct 5, 2025
5.0
Friendly and accommodating. I would recommend their service, and I will use them again.