Enterprise Rent-A-Car

Reviews

• TT

  trunature thomas

  Dec 30, 2025
  3.0
  They take a long time to answer the phone. They need more vehicles being its only one rent a place in wallace.
• MC

  Manuel Cruz

  Aug 19, 2025
  1.0
  Emily canceled my reservation and was very difficult to work with.
• BM

  Bonnie Maloney

  Aug 1, 2025
  5.0
  We had an excellent experience at the Enterprise location in Wallace, NC. The standout was Emily Adams—her outstanding customer service, professionalism, and warm demeanor made the entire rental process smooth and stress-free. She went above and beyond to ensure we were taken care of. Because of Emily, we will return to this location for all our future car rental needs. Highly recommend!
• RB

  Rebecca Besson

  Jul 24, 2025
  5.0
  The vehicle we rented was a 2024 Audi Q3 and that was the smoothest ride we have ever rented. Going from NC to Brooklyn then from Brooklyn to VA an VA to DC then DC to VA then back to NC. Mind you we have gotten a Ford Expedition 2024 back in March of this year and we went to Brooklyn. But this rental was my favorite and smoothest ride.
• VV

  VL

  May 26, 2022
  5.0
  It started out as a nightmare. My truck was in the shop and no one had a rental. I called the Wallace location and an angel answered the phone, His name was Alex! He took beyond excellent care of me and my worries were put to rest. I needed another car because my car was still in the shop a month later and again, no one else had a vehicle but the Wallace location did. It was another person, a wonderful young lady and I hate that I don't remember her name, but she was so kind and went above and beyond to help me. A month later I still didn't have a car so I called Enterprise in Wallace and was greeted by Carlos. He was so very helpful and put my mind at rest regarding my situation. He worked things out and was very sympathetic regarding my situation. I felt like family,....the ones we like. I couldn't find the number to the corporate office to share my experience with and tell them what an amazing staff they have at the Wallace location. It's such a pleasure to have this level a professionalism and care in this day and time. I am so very grateful for the staff and I hope the higher ups are acknowledging them for the awesome job they are doing representing their company. Thank you Alex!! Thank you Carlos!! I truly appreciate you.

Frequently Asked Questions About Enterprise Rent-A-Car