Business Details
About
Oil Change Service StationAuto Repair ShopCar Battery StoreCar Inspection StationAuto Air Conditioning Service
For nearly 40 years, Valvoline Instant Oil Change℠ is the Quick, Easy, Trusted name in preventive vehicle maintenance for all types of vehicles. From 15-minute, stay-in-your-car oil changes to a wide range of maintenance solutions, we take the worry out of vehicle care in Wake Forest.
Details
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
Location
Hours
Reviews
3.9
465 reviews
5 stars
284
4 stars
45
3 stars
16
2 stars
25
1 star
95
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customers reported inconsistent service quality, with some experiencing significant issues such as oil leaks and improper maintenance, while others praised the professionalism and efficiency of the staff.
Customer Service
Feedback highlighted a mix of excellent customer service experiences and frustrating interactions, particularly regarding communication and responsiveness.
Wait Times
Many customers expressed dissatisfaction with long wait times for services, particularly oil changes and inspections, leading to frustration.
Technical Competence
Several reviews pointed out concerns about the technical skills of the staff, with reports of improper oil changes and damage to vehicles.
- SLSarah Lancaster4 days ago5.0They are efficient, courteous and get the job done in a timely manner
- SBScott BookerDec 28, 20251.0I called ahead of time to verify somebody could do an inspection tonight told the guy I could be there in 20 minutes he said that's fine come on down and I show up and they tell me no they're not doing inspections anymore today so I literally just wasted 40 minutes on my time. Every time I come to this station they never have somebody who can do the work I need done. This was their last chance I will never back to Valvoline again
- JNJosh NizamDec 16, 20252.0Worst Customer Service ever not friendly at all not knowledgeable couldn’t figure out the difference between helium or regular air in my tires when I left told them thank you I got a return of. Yep so won’t be coming back here and I do have a fleet of vehicles so you guys lost out
- KKKevinDec 11, 20251.0Got our oil change Done on 10/10/25 and been having nothing but problems every since car leaking oil the same day and the manager came the next day to do the oil change over in the parking lot of our complex and it continued to leak the next day. As of today oil light is still flashing and now the engine light is blinking and was stuck on side of road today.
- JWJulian WilsonDec 9, 20251.0I had a tire rotation done at this Valvoline in October 2024, and it resulted in significant damage. When I returned recently for another rotation, the same shop could not remove the lug nuts they had installed. Acura inspected the vehicle and confirmed stripped studs, two broken studs, and hub damage caused by improper torquing during the initial service. The repair cost was $1,585.11. I would strongly advise avoiding tire rotation services at this location. Valvoline denied responsibility despite detailed documentation and a technician’s explanation from Acura. This was a costly and completely avoidable situation.
Frequently Asked Questions About Valvoline Instant Oil Change
What type of services does Valvoline Instant Oil Change provide?
Valvoline Instant Oil Change offers quick, easy, and trusted preventive vehicle maintenance services including 15-minute stay-in-your-car oil changes and a wide range of maintenance solutions for all types of vehicles.
Where is Valvoline Instant Oil Change located?
It is located at 2005 Main Street, Wake Forest, NC 27587, USA.
What are the operating hours of Valvoline Instant Oil Change?
The store is open Monday to Friday from 7:00 AM to 7:00 PM, Saturday from 7:00 AM to 6:30 PM, and Sunday from 8:00 AM to 5:30 PM.
Is it necessary to make an appointment at Valvoline Instant Oil Change?
No, appointments are not required to receive service at Valvoline Instant Oil Change.
What payment methods are accepted at Valvoline Instant Oil Change?
They accept credit cards, debit cards, and mobile NFC payments.
Are there any holidays when Valvoline Instant Oil Change is closed?
Yes, the store is closed on November 27, 2025, and December 25, 2025.
Can I find car maintenance and repair parts nearby?
Yes, O'Reilly Auto Parts is nearby and offers automotive parts and accessories that can complement your vehicle maintenance needs.
What healthcare facilities are near Valvoline Instant Oil Change?
Nearby healthcare facilities include FastMed Urgent Care, WakeMed MyCare 365 Primary & Urgent Care, Georgina Ishak PA-C, and Carolina Massage Therapy, which can be convenient if you need medical or therapeutic services during your visit.
Are there beauty and wellness salons near the location?
Yes, nearby beauty and wellness salons include Lash Bar Wake Forest, Miguelina International Hair Stylist, Le Coiffèur's Glam Bar, Nails Colure & Spa, Dellys Master Stylist & Barber, and Locks on the Horizon.
Where can I find convenient stores or retail nearby?
Ballpark Stores, a convenience store, and Lost Wando Outfitters, a retail clothing store, are close to Valvoline Instant Oil Change for any shopping needs you might have.