Enterprise Rent-A-Car

4.3
459 reviews
Enterprise employee helping Enterprise car rental customer roadside in the rain

About

Car Rental AgencyEnterprise Rent-A-Car
Need a rental car in Wake Forest, NC? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our South Main Street location today.

Location

Enterprise Rent-A-Car
1950 S Main St, Wake Forest, NC
27587, United States

Hours

Reviews

4.3
459 reviews
5 stars
314
4 stars
62
3 stars
20
2 stars
10
1 star
53

What are people saying?

AI-generated from recent customer reviews

Customer Service

Overall, customers praised the staff for being friendly, professional, and helpful, although some reported instances of rudeness and unprofessional behavior.

Vehicle Availability

Several customers expressed frustration over reserved vehicles not being available upon arrival, leading to disappointment and inconvenience.

Cleanliness and Maintenance

While many customers noted that vehicles were clean and well-maintained, there were complaints about specific cars being dirty or in poor condition.

Efficiency

Many reviews highlighted quick and efficient service during the rental process, although some customers experienced long wait times.
  • HH
    Hope Hall-Sanchez
    Jan 1, 2026
    5.0
    Wake Forest enterprise is the best place to rent your next vehicle. There are customer service driven and are always helpful.
  • JC
    James Culver
    Dec 30, 2025
    5.0
    I always use this Enterprise location. They have a great staff who is always friendly and professional. Thank you for all your hard work!
  • SH
    Stephanie Hopkins
    Dec 15, 2025
    1.0
    I had a rental that I dropped off on December 12. I was three minutes late getting there. I had been calling for 30 minutes back to back. No one answered the phone. I pull up in front of the door to let someone know my car was here and to also show that the gas tank was full. It was six people in the office at the counter, laughing and joking while I'm knocking on the door, they tell me just put the keys in the dropbox today is Monday the 15th. I have still been calling enterprise to make sure I'm getting my deposit back. There has been no communication no information email to me that they even received the damn car it's been unprofessional since day one like why can we not answer the telephone all day long? I've been calling since Friday And it's pissed me off to the point. I would never do business with these people again I just want my deposit back.
  • MS
    Mark Stevens
    Dec 13, 2025
    5.0
    Top notch customer service!
  • CC
    Coretta Charles
    Dec 6, 2025
    5.0
    I had a great experience at the Enterprise Rent-A-Car in Wake Forest. Kris Houston, the branch manager, was extremely helpful and understanding throughout the entire process. She made everything smooth and stress-free, especially when it came to coordinating with my insurance company. Her professionalism and patience really stood out. Highly recommend this location—thank you, Kris, for the outstanding service!

Frequently Asked Questions About Enterprise Rent-A-Car

Where is Enterprise Rent-A-Car located in Wake Forest, NC?

Enterprise Rent-A-Car is located at 1950 S Main St, Wake Forest, NC 27587.

What are the operating hours of Enterprise Rent-A-Car in Wake Forest?

Enterprise Rent-A-Car is open Monday through Friday from 8:00 AM to 6:00 PM, Saturday from 8:00 AM to 2:00 PM, and Sunday from 9:00 AM to 1:00 PM.