Enterprise Rent-A-Car

4.1
194 reviews
Enterprise employee helping Enterprise car rental customer roadside in the rain

About

Car Rental AgencyVan Rental
Need a rental car in Wake Forest, NC? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Caliber Collision On Lois location today.

Location

Enterprise Rent-A-Car
10209 Lois Ln, Wake Forest, NC
27587, United States

Hours

Reviews

4.1
194 reviews
5 stars
135
4 stars
12
3 stars
10
2 stars
2
1 star
35

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the friendly and helpful staff, highlighting exceptional service experiences.

Cleanliness Issues

Several reviews mentioned problems with the cleanliness of the rental cars, including bad smells and unclean interiors.

Reservation Problems

Multiple customers reported issues with reservations, including cars not being available despite prior confirmations.

Mixed Experiences

While many had positive experiences, some customers reported rude service and poor communication from staff.

Convenience

Customers appreciated the quick and efficient rental process, especially the convenience of the location near collision centers.
  • RS
    Rick Shearin
    Nov 12, 2025
    4.0
    The young black lady (Jo) was outstanding. She did an outstanding job up front at the desk.
  • BO
    Bry O
    Nov 5, 2025
    5.0
    Jo was fantastic! She had me in a rental in under 15 minutes, and the Lois Ln. location always provides excellent service. Both Jo and the front desk associate were so warm and welcoming, it felt like I was hanging with friends while I waited. When my friend’s car died after dropping me off, Jo went out of her way to look for jumper cables and make sure we were okay. Her kindness and professionalism really stood out. She has GREAT customer service and I wish there were more people like her in the world. HIGHLY recommend this location and team! Also, your nails were fine! Lol
  • JJ
    John Davis Jr.
    Nov 2, 2025
    5.0
    Awesome service at Enterprise great staff they are very helpful. I choose Enterprise every time for my car Rental needs.
  • SR
    Shykelah Ruebin
    Oct 24, 2025
    5.0
    I love Enterprise the only rental car place that allows you to use a debit card & their customer service is great !! HIGHLY RECOMMENDED!!!
  • KP
    Kamron Pikkarainen
    Oct 24, 2025
    3.0
    The car had a very bad smell and was internally unclean. Half of the features did not work. The Chevy Malibu 2024 is the car I rented.

Frequently Asked Questions About Enterprise Rent-A-Car

What types of vehicles does Enterprise Rent-A-Car in Wake Forest, NC offer?

They offer a wide range of vehicles including rental cars, vans, and luxury cars with flexible rental options.

Where is Enterprise Rent-A-Car located in Wake Forest, NC?

The location is at 10209 Lois Ln, Wake Forest, NC 27587, USA.