Business Details
About
Truck StopGas StationConvenience StorePilot Travel Centers
Welcome to Pilot Travel Center in Troutman, NC!
Pilot Travel Centers LLC operates the largest network of travel centers in North America with over 900 locations in the U.S. and Canada. Pilot serves more than 1.5 million professional truck drivers, RV, EV, and auto drivers each day, offering gasoline and diesel fuels, DEF, craveable food like pizza, wings, and breakfast sandwiches, snacks, drinks, and the best coffee on the interstate™.
For pro drivers, amenities like overnight truck parking, reservable showers, laundry, Wi-Fi, and more make Pilot an essential part of the drive.
The Pilot™ app also features mobile fueling, online ordering, and daily offers to save you money on the road. See You Out Here™
Details
- DebitAvailable
- Mobile paymentsAvailable
- Cash onlyNot available
- Accepts checksAvailable
Location
Hours
Reviews
3.8
2,302 reviews
5 stars
1,019
4 stars
501
3 stars
335
2 stars
145
1 star
302
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the friendly and helpful staff, highlighting specific employees for their exceptional service.
Cleanliness
Several reviews noted the cleanliness of the restrooms and fuel islands, although some mentioned issues with cleanliness in other areas.
Parking Issues
Numerous complaints were made about the parking situation, including difficulties with reserved spots and overall layout, leading to frustration among truck drivers.
Facility Condition
The facility is undergoing renovations, which has caused some disruptions and dissatisfaction among customers regarding amenities and access.
Management Concerns
Multiple reviews expressed dissatisfaction with management's handling of issues, particularly regarding reserved parking and customer complaints.
- MFMaribel FlamencoJan 5, 20261.0Back then you could have parked here for free. Now you have to pay for parking.
- GDgil daganJan 4, 20261.0Don’t understand why all the parking lot became payed so we can’t park here for free no more be careful drivers
- RDRichard DawesDec 30, 20251.0No lot lizzards was looking forward to it . Other then that ok place .
- DPDarius Pittman (Big Pif)Dec 21, 20255.0To whom it may concern I would like to highlight one of your workers Jazzy. She is not only a gorgeous lady, She is also one of the biggest sweethearts I’ve ever met. What I witnessed today was the epitome of customer service. She was dealing with a customer on the scale that didn’t speak the best English yet she was so patient and did everything she could to help and even had a little help from another fellow trucker. It was a beautiful display of teamwork and my heart rejoiced because of it. The true definition of what a leader looks like. May our father in heaven bless this woman and her family, and I demand a raise for her immediately!! Thank you.
- JLJ D LesemajesteDec 15, 20252.0Do not stop here you will not be able to get out. Go to the Sheets or anywhere else. It will add half an hour to your trip just getting back to the Interstate. The store is fine but the parking lot entrance and exit situation combined with the intersection and the big trucks makes this an actual nightmare
Frequently Asked Questions About Pilot Travel Center
Are there showers at this location?
For a list of locations that offer showers, please use our store locator tool at https://locations.pilotflyingj.com/search .
What is the cost of a shower?
Shower prices vary by location. We recommend reaching out to the store directly for prices by location.
Can anyone purchase a shower?
Yes, anyone can purchase a shower at our locations.
What are the rules for overnight parking?
We recommend reaching out to individual stores directly with location specific questions regarding parking.
Does this location sell propane?
For a list of RV amenities and services, please visit our website at https://pilotcompany.com/rv-services or download the Pilot app and create an RV account.
Does this location have laundry facilities?
Laundry facilities vary by location. We recommend reaching out to the store directly with these concerns or you can use our store locater tool on our website: https://locations.pilotflyingj.com/search .
What payment methods do you accept?
We accept American Express, Discover, Mastercard, Visa, EBT, Apple Pay, Google Pay, and EBT.
Does this location have a CAT scale?
Yes, all of our locations have CAT scales.
What fuel options are located here?
Please visit our website for more information on fuel options and blends: https://pilotcompany.com/fuel-prices .
Does this location have a restaurant or driver’s lounge?
Restaurants and driver’s lounges vary depending on the location. We recommend reaching out to the store directly with these inquiries or using our store locator tool on our website: https://locations.pilotflyingj.com/search .
What are the operating hours of the Pilot Travel Center in Troutman, NC?
The Pilot Travel Center in Troutman, NC is open 24 hours a day, 7 days a week, including holidays.
What types of fuel does the Pilot Travel Center in Troutman offer?
The location offers gasoline, diesel, and DEF with high-speed pumps.
Does the Troutman Pilot Travel Center provide shower facilities?
Showers are offered at select locations. Please use the store locator at https://locations.pilotflyingj.com/search or contact the store directly for availability and pricing.
Are there overnight parking options at this Pilot Travel Center?
Yes, overnight parking is available. For location-specific parking rules, please contact the store directly.
What payment methods are accepted at the Pilot Travel Center?
Accepted payment methods include American Express, Discover, Mastercard, Visa, EBT, Apple Pay, and Google Pay.
Does this location have a CAT scale for trucks?
Yes, all Pilot Travel Center locations, including Troutman, have CAT scales available.
What services and amenities are available at the Troutman Pilot Travel Center?
Services include diesel lanes, showers, prime parking spaces, diesel mobile fueling, premium Wi-Fi, CAT scale, cylinder propane, DEF lanes, Pegasus, and truck parking spaces.
How can I reserve parking at the Troutman Pilot Travel Center?
You can reserve parking using the 'Reserve Now' app or by visiting https://pilotcompany.com/park?utm_source=apple&utm_medium=action_links.
What nearby food options are available around the Pilot Travel Center in Troutman?
Nearby food options include Dunkin' for coffee and donuts, Subway for sandwiches, Wendy's and McDonald's for fast food, Bojangles', Taco Bell, and several Mexican restaurants like Taqueria los volcanes and Taqueria La Michoacana.
Are there attractions near the Pilot Travel Center in Troutman for travelers to visit?
Travelers can visit Zootastic Park of Lake Norman, a nearby park and skate park, perfect for a break during their journey.
Where can customers access financial services near the Pilot Travel Center in Troutman?
Western Union offers money transfer services nearby, and there is a PNC ATM close to the travel center for banking needs.