Business Details
About
Auto Parts StoreCar Battery StoreAuto Accessories Store
AutoZone Northcross Lane in Statesville, NC is one of the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Statesville, NC or call us at (704) 871-2636.
Details
- Cash onlyNot available
- Curbside pickupAvailable
Location
Hours
Reviews
4.3
327 reviews
5 stars
207
4 stars
69
3 stars
24
2 stars
7
1 star
20
What are people saying?
AI-generated from recent customer reviews
Customer Service
Overall, customers reported a mix of exceptional and poor service experiences, with some praising specific staff members while others noted unhelpful or rude interactions.
Product Availability
Many customers appreciated the store's wide selection of parts and tools, although there were complaints about receiving incorrect or used items.
Store Environment
The store was generally described as clean and organized, with a relaxed atmosphere, though some customers experienced long wait times.
Staff Knowledge
While some staff members were recognized for their automotive knowledge and helpfulness, others were criticized for lacking expertise or enthusiasm.
Management Issues
Several reviews highlighted issues with management, including poor handling of customer complaints and inconsistent service quality.
- JBJames BennettNov 17, 20255.0I went to Autozone in Statesville Nc and received excellent service from Larry amazing customer service,most definitely recommend you shop a Autozone
- MHMark HarrisAug 26, 20255.0Very helpful people
- MMMonique MaddoxJun 20, 20215.0Larry M (Store Manager was a life saver. My car completely shut off at the turn in entrance to shopping center where autozone is located. Had to walk to autozone to (7 min walk) to purchase a battery. Long story short Larry drove me back to my car put my battery in and then followed me back to store to test my alternator (which was the problem). Either way i appreciate the extraordinary customer service.
- DDDJFXNCMar 4, 20183.0Some times the costumer service is no the best, but is depend of the location!
Frequently Asked Questions About AutoZone Auto Parts
What are the operating hours of AutoZone Auto Parts in Statesville, NC?
AutoZone Auto Parts in Statesville is open Monday through Saturday from 7:30 AM to 8:00 PM, and on Sunday from 8:00 AM to 8:00 PM.
Does AutoZone Northcross Lane offer in-store pickup or delivery services?
Yes, AutoZone Northcross Lane offers in-store pickup, same day delivery, and curbside pickup services for customer convenience.
What types of products does AutoZone Auto Parts carry?
They offer a range of auto parts including brake pads, car batteries, car accessories, and aftermarket automobile parts from brands like Duralast, Bosch, and Valvoline.
Where is AutoZone Auto Parts located in Statesville?
The store is located at 109 Northcross Ln, Statesville, NC 28625, United States.
How can I contact AutoZone Auto Parts in Statesville?
You can call them at (704) 871-2636 or email customer.service@autozone.com for assistance.
Is AutoZone Northcross Lane active on social media?
Yes, they have a Facebook page accessible at https://www.facebook.com/176734195758459 and their Twitter handle is @autozone.
Are there any automotive repair services near AutoZone Northcross Lane?
Yes, NTB - National Tire & Battery, which provides automotive repair and tire services, is located nearby and can complement your visit for tire or battery needs.
What food options are available near AutoZone Northcross Lane?
Jersey Mike's Subs, a sandwich shop offering quick meals, is nearby and a good option to grab a bite before or after visiting AutoZone.
Are there any medical facilities close to AutoZone in Statesville?
FastMed Family Medicine and FastMed Urgent Care centers are located nearby for any health-related needs you might have when visiting the area.
Can I visit other automotive parts stores near AutoZone Northcross Lane?
Yes, O'Reilly Auto Parts is also nearby, providing additional options for automotive parts and supplies if needed.