AutoZone Auto Parts

4.3
381 reviews

About

Auto Parts StoreCar Battery StoreAuto Accessories StoreAutoZone
AutoZone S Center St in Statesville, NC is one of the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Statesville, NC or call us at (704) 873-2216.

Details

  • Cash onlyNot available
  • Curbside pickupAvailable

Location

AutoZone Auto Parts
421 S Center St, Statesville, NC
28677, United States

Hours

Reviews

4.3
381 reviews
5 stars
245
4 stars
77
3 stars
23
2 stars
12
1 star
24

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being friendly, helpful, and knowledgeable, with specific mentions of employees like Caleb, Jamie, and Phil going above and beyond.

Management Issues

Several reviews highlighted negative experiences with management, particularly regarding unhelpfulness and poor customer service, leading to frustration among customers.

Product Availability

Customers expressed mixed feelings about product availability, with some finding what they needed while others reported items being out of stock.

Efficiency

While many customers appreciated the quick service, there were complaints about slow service and disorganization during busy times.

Overall Experience

Overall, the store received a mix of positive and negative feedback, with many customers indicating they would return despite some issues.
  • AA
    Ale
    Nov 8, 2025
    1.0
    The manager refused to help me remove my light, claiming he couldn’t leave the store alone despite seeing other workers inside. I tried again later for guidance to tell me how to do it, but he gave me a lazy answer. Later, he comes out the store and helped another customer while ignored my ongoing issue. My boyfriend had to go and ask for help, he finally came out with pliers to remove the light. He also mistakenly sold me the wrong light, so we returned to the store to replace it. The other worker started attending us and he needed the manager’s code to return the item, but we waited a long time, even hearing giggling in the back until we got help. Mind you the manager was in a video call with his I guess significant other the entire time since I got to the store, never put the phone away. 1 hour and 30 minutes to change 1 light its crazy just because he didn’t wanna help me since the beginning.
  • FF
    Fox Fox
    Oct 25, 2025
    5.0
    First class staff, Caleb and Derrick went above and beyond helping me with my problem. Manager they deserve a raise or something. Thank you so much guys
  • AD
    Annalyn Dancer
    Oct 20, 2025
    5.0
    Great service I was waited on by Caleb R. who greeted me as soon as I walked inside I needed a paint tube for my cars exterior and he was very knowledgeable helpful efficient and personable very happy with my experience
  • JD
    Josefina Davila
    Sep 21, 2025
    5.0
    Your employee Caleb R was very helpful, respectful and caring to our needs.
  • TR
    Theresa Richetts
    Sep 17, 2025
    3.0
    Nothing special it was OK. They didn’t have Whiting, which is one of my favorites.

Frequently Asked Questions About AutoZone Auto Parts

What are the operating hours of AutoZone Auto Parts in Statesville, NC?

AutoZone Auto Parts in Statesville is open Monday through Saturday from 7:30 AM to 9:00 PM, and on Sunday from 8:00 AM to 8:00 PM.

Does AutoZone Auto Parts in Statesville offer in-store pickup and same-day delivery?

Yes, they offer in-store pickup, curbside pickup, and same-day delivery services.