Advance Auto Parts

4.4
282 reviews

About

Auto Parts StoreAuto Parts & AccessoriesAuto Accessories Store
Your local Advance Auto Parts at 184 Turnersburg Hwy in Statesville offers automotive aftermarket products, free store services and same day options at most locations. Our leading brands include FRAM fluids and oil filters, Carquest parts and DieHard® batteries. At most locations we offer free battery testing, free battery and wiper installations with purchase, free engine code scanning, free starter and alternator testing and free battery and oil recycling. Save by signing up for Speed Perks, the loyalty program that earns points toward discounts on store items and gas at participating Shell stations. Call your local store or shop online today!

Details

  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable
  • Mobile paymentsNot available

Location

Advance Auto Parts
184 Turnersburg Hwy, Statesville, NC
28625, United States

Hours

Reviews

4.4
282 reviews
5 stars
169
4 stars
74
3 stars
30
2 stars
3
1 star
6

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being friendly, helpful, and going above and beyond to assist with their needs.

Product Availability

The store is frequently noted for having a wide variety of parts in stock and being able to quickly obtain items that are not immediately available.

Mixed Employee Knowledge

Feedback indicates inconsistency in employee knowledge, with some staff being very knowledgeable while others are perceived as inexperienced.

Installation Assistance

Several reviews highlight that staff often assist with installations, enhancing the customer experience.

Negative Experiences

A few customers reported poor service experiences, particularly regarding diagnostic help and follow-up on orders.
  • GC
    Gabriel Chiodo
    Nov 1, 2025
    4.0
    Hello everyone that reads this, they had the orange antifreeze that I needed for a great price.
  • JP
    Jeszi Padgett
    Oct 30, 2025
    5.0
    Always helping me out when I need a quick fix! I came in the rain to get windshield wipers for my dad's truck and they helped me put them on in the rain!!
  • IW
    Issabella Willis
    Oct 2, 2025
    5.0
    They went above and beyond to help me! Amazing customer service!
  • PW
    Paul Wills
    Aug 1, 2025
    5.0
    Great place I got parts at
  • WR
    Wavel Rankin
    Jul 19, 2025
    1.0
    I came to your store on Saturday 7/19/2025@7:45 am. I was wanting the man who was on duty to check my car to see why engine light was on. Now , mind you I was the only one in the store at that time. He seemed as if he really didn’t want to help me. I shared with him that I had taken my car to a dealership and I didn’t have any code problems,but1. I told him my check engine light had started flashing and it hadn’t before. I also told him that my car was driving funny and I didn’t know why. He first told me that he didn’t have the equipment to check the diagnostic. I knew that was a lie. I had my car checked there many times with the nice older gentleman. The older man would use the code reader to explain to me what was going on. Well long story short, the man with the ponytail finally followed me to my car. I could tell he really didn’t want to help me. He reached down and put the code reader ( which he said he did not have earlier) I then asked can you tell me what the code of reading? He said it’s back firing and I asked what the code was he still didn’t give it to me. He just said that it was back firing I said did it have 02 sensors ready as well? He said yea. I was horrified. I normally order my parts from the store. I was so disappointed on how I was treated, that I went up to the other parts store and bought my part from them. The man at AutoZone use the same machine that the man at Advance said was not the code reader and told me exactly what was going on with my car and gave me the codes that the man with the ponytail wouldn’t give me . I have been in that store before and the same man with the ponytail really didn’t wanna wait on me. I’m just one that believes all people are created equal and all money spends the same. I feel if you don’t wanna do the job find something else.

Frequently Asked Questions About Advance Auto Parts

Can Advance Auto Parts install/replace my car battery?

Yes, we will install your battery for free with purchase. Exclusions may apply*

Can Advance Auto Parts recycle used oil?

Yes, we will recycle your used motor oil. Exclusions may apply*