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Enterprise employee helping Enterprise car rental customer roadside in the rain
Brand Certified

Enterprise Rent-A-Car

3.9
(180 reviews)

Business Details

1000 N Bragg Blvd, Spring Lake, NC
28390, United States
(910) 436-1753

About

Car Rental AgencyVan RentalEnterprise Rent-A-Car
Need a rental car in Spring Lake, NC? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Spring Lake location today.

Location

Enterprise Rent-A-Car
1000 N Bragg Blvd, Spring Lake, NC
28390, United States

Hours

Reviews

3.9
180 reviews
5 stars
104
4 stars
25
3 stars
10
2 stars
7
1 star
34

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff, particularly Irene and Brian, for their helpfulness and professionalism, while others reported poor service experiences.

Reservation Issues

Several reviews highlighted problems with reservations not being honored, leading to frustration among customers.

Vehicle Condition

Feedback indicated mixed experiences with vehicle cleanliness and condition, with some customers receiving well-maintained cars while others reported receiving damaged or dirty vehicles.

Response Time

Customers expressed dissatisfaction with the lack of timely responses from the location, particularly regarding phone calls and follow-ups.
  • JA
    Josh Anderson
    Feb 11, 2026
    1.0
    Frustrated and anxious. The key fob for my current rental has a low battery (it’s a push to start so if the key fob dies, I cannot use the vehicle). I tried calling Enterprise twice and both times I was unable to reach a representative. The second time it seemed as though someone answered the phone and hung up. I hope that the vehicle remains operational until I make contact with a representative and receive instruction. My past experiences with Enterprise (multiple locations, not exclusively this location) over the last 6 months have been inconvenient and less than satisfactory. It seems like policies change often and the customer service representatives don’t provide adequate information until the very last minute, resulting in my lack of proper funding, documentation and/or procedural requirements. I’ve wasted time and money to arrive at a rental location, having previously made a reservation, only to be told I’m ineligible for rental service. My personal issues with lack of transportation are irrelevant, but it would have saved me from emotional fatigue and unnecessary spending to have known such necessary information when reserving the rental by phone.
  • I0
    irian 0309
    Feb 2, 2026
    1.0
    Please avoid enterprise rental. They will charge you upfront Including the deposit of 300$ And on the day of return they will charge you the full amount again. Your bank will not see the reversal amount. And the money will just disappear in your credit card. Enterprise gone down bad I will never use it again. Check reddit for information. Dont get scammed
  • TM
    Thomas M
    Jan 9, 2026
    5.0
    Had great customer service and experience at Enterprise Spring Lake, NC
  • LH
    Lisa Houghton
    Jan 3, 2026
    5.0
    Absolutely no issues with renting the truck. Nice people at both places. Pelham AL to Spring NC
  • AR
    Angelique Rivera
    Dec 12, 2025
    5.0
    I had a great experience thanks to Irene. She was helpful, kind and supportive. I rent a car because of an accident and she was informative on all the information I needed to know. Thank you Irene.

Frequently Asked Questions About Enterprise Rent-A-Car

What types of vehicles can I rent at Enterprise Rent-A-Car in Spring Lake, NC?

Enterprise Rent-A-Car in Spring Lake offers a wide range of vehicles including cars, vans, and luxury cars to suit your rental needs.

What are the operating hours of Enterprise Rent-A-Car in Spring Lake?

The location is open Monday through Friday from 8:00 AM to 5:00 PM and closed on Saturdays and Sundays.

Brand Certified Facts from Enterprise Rent-A-Car

This information is certified by Enterprise Rent-A-Car and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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  • Geo coordinates
  • Legal business name
  • Hours of operation
  • Phone number
  • Official website
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