Southern Pines Kia

4.6
603 reviews

About

Kia DealerCar DealerUsed Car Dealer
Southern Pines Kia is happy to share our extensive inventory of new and used Kia vehicles with our Southern Pines customers! Our dealership has plenty of financing options available, and our finance team would be happy to help you discover the right option for you. Not only do we offer an amazing selection of inventory, but we also provide quality car service and repairs. We are proud to be a part of the Southern Pines community. Visit us today or browse our entire inventory online!

Location

Southern Pines Kia
10910 U.S. 15, Southern Pines, NC
28387, United States

Hours

Reviews

4.6
603 reviews
5 stars
505
4 stars
29
3 stars
12
2 stars
12
1 star
45

What are people saying?

AI-generated from recent customer reviews

Customer Service

Customers consistently praised the friendly, helpful, and professional staff, particularly highlighting sales consultants like Zackary, Charles, and Efrain for their exceptional service.

Sales Experience

Many reviews noted a smooth and stress-free car buying process, with sales personnel providing thorough explanations and no pressure tactics.

Service Department

The service department received positive feedback for being efficient, timely, and attentive, although there were some isolated complaints about miscommunication.

Overall Satisfaction

Overall, customers expressed high satisfaction with their experiences at the dealership, often recommending it to others for both sales and service.
  • DB
    Dashika Bethune
    Nov 14, 2025
    5.0
    I was very pleased with the service I received from Southern Pines Kia dealership. We decided to change out vehicles from our Chevy Tahoe in order to help our daughter with a vehicle. Cameron and Zack explained every step and made sure we understood each step of the process. They were very professional and handled the process with extreme care. We walked away with a 2026 and 2025 Kia that will suit our family just fine. Great job!
  • BC
    Bill Criss
    Nov 13, 2025
    5.0
    Keith at Southern Pines Kia is an absolute rockstar! From the moment we walked in, he made the car-buying experience stress-free and genuinely enjoyable. We came in looking for a Kia Telluride, and Keith listened to every detail—our family size, budget, must-have features—and found us the perfect one in the exact color we wanted. No pressure, no upselling, just honest expertise and a smile the whole time. He walked us through every option, and even took extra time to pair our phones and set up the safety features before we drove off. The paperwork was a breeze, and Keith made sure we left feeling confident and excited. If you’re in the market for a Telluride (or any Kia/Nissan), ask for Keith. He’s the reason we’ll be back for our next one. Southern Pines Kia is lucky to have him!
  • CB
    Carol B
    Nov 12, 2025
    3.0
    Scheduled an appointment and was told it would take three hours (recall). We discussed your courtesy to bring me home. Instead I arranged a pick up and was dropped back off at 12:15. I called at 1 (the three hour time from my drop off) and was told it would be another hour and a half. Additionally I reached out via text to my customer service rep and never heard back. Suffice to say I am disappointed
  • DS
    Delia Salazar
    Nov 12, 2025
    5.0
    I am grateful for Tom who’s in the service department!! He is the best I’ve went through so many Kia dealerships, including Lumberton, Fayetteville and Raleigh and put thousands into repairing my vehicle Tom uncovered It was a manufacturer warranty defect with my engine and was able to replace it. Kia Of Southern pines is the only place I will do business with I want to say thank you guys for everything that you do and I am so grateful I will only get my car serviced with you guys. You guys are the best.
  • BP
    Barbara Parks
    Nov 12, 2025
    4.0
    They were supposed to do my recall motor problem, but they couldn’t do that because that was recalled back so they did an oil change and tire rotation. I am had a program to go to so I went to that came back three hours later and to pick up my car. They could not find my car. I was a little annoyed and said I hope you didn’t sell it or give it away. I was told to sit in the waiting area so they could find my car. I said to the young man that I should get it my service free for the inconvenience. After 45 minutes of waiting, they finally found my car it was done. And I was on my way, and they did not charge me, which was a good.

Frequently Asked Questions About Southern Pines Kia

What types of vehicles are available at Southern Pines Kia?

Southern Pines Kia offers an extensive inventory of new and used Kia vehicles for customers to choose from.

Where is Southern Pines Kia located?

Southern Pines Kia is located at 10910 U.S. 15, Southern Pines, NC 28387, United States.