Enterprise Rent-A-Car

4.1
558 reviews
Enterprise employee helping Enterprise car rental customer roadside in the rain

About

Car Rental AgencyVan RentalEnterprise Rent-A-Car
Need a rental car in South ern Pines, NC? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our South ern Pines location today.

Location

Enterprise Rent-A-Car
1730 US Hwy 1 South, Southern Pines, NC
28387, United States

Hours

Reviews

4.1
558 reviews
5 stars
376
4 stars
52
3 stars
21
2 stars
22
1 star
87

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the friendly and professional staff, particularly highlighting individuals like Asia, Richard, and Cat for their exceptional service.

Reservation Issues

Numerous reviews indicated significant problems with honoring reservations, including customers arriving to find no vehicles available despite prior confirmations.

Communication Problems

Several customers expressed frustration with the lack of communication, including difficulties reaching the office by phone and receiving timely updates about their reservations.

Mixed Experiences

While many customers reported positive experiences, others shared negative incidents, particularly related to vehicle availability and service inconsistencies.

Cleanliness and Vehicle Quality

Some reviews noted issues with vehicle cleanliness and maintenance, including reports of dirty cars and mechanical problems.
  • OR
    Olivia Rosy
    3 days ago
    1.0
    Waited over 4 hours for a car before being transferred 40 minutes to another location to pick up a car. I had booked at least 2 weeks in advance but when I arrived they did not have any cars available for me. After finally picking up a car 4 hours later, not even 15 minutes after leaving, they called me and asked me to return the car I was given. They accidentally gave me a car needing maintenance so I had to drive all the way back. This whole experience took way too long and deterred me from ever renting at Enterprise again. The employees were kind but at the end of the day if I have a reservation for a rental car I should not have to spend over four hours waiting on a car.
  • CC
    Clotilde Cardona
    5 days ago
    5.0
    Got a vehicle quickly,and staff was very nice and respectful of my needs.great staff at this facility
  • MM
    Mallory
    Dec 27, 2025
    1.0
    We booked several days in advance and had a confirmed reservation. When we got to Enterpise we were informed there were no cars. They said they were waiting on 17 cars to be returned so we could keep trying to come back. We came back an hour and a half later to be informed they had no cars. They said they were closing at 6 pm and there was nothing more they could do. The next day we ended up having to drive to another location an hour and a half away to get the car we needed. This pushed our trip back by a day. We are so disappointed.
  • EM
    Emma Marshall
    Dec 23, 2025
    5.0
    Richard was such a pleasure to work with. He was so helpful, professional, and informed. He made or experience easy! He should be promoted immediately.
  • AP
    Ashley Pamplin
    Dec 22, 2025
    1.0
    For the past hour, I’ve tried calling multiple times, and the worker continues to hang up on me. Very frustrating experience.

Frequently Asked Questions About Enterprise Rent-A-Car

What types of vehicles can I rent at Enterprise Rent-A-Car in Southern Pines?

You can rent a wide range of vehicles including cars, vans, and luxury cars with flexible rental options.

What are the business hours of Enterprise Rent-A-Car in Southern Pines?

The location is open Monday to Friday from 8:00 AM to 6:00 PM, Saturday from 9:00 AM to 2:00 PM, and Sunday from 9:00 AM to 1:00 PM.