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Enterprise employee helping Enterprise car rental customer roadside in the rain
Brand Certified

Enterprise Rent-A-Car

4.1
(566 reviews)

Business Details

1730 US Hwy 1 South, Southern Pines, NC
28387, United States
(910) 692-3400

About

Car Rental AgencyVan RentalEnterprise Rent-A-Car
Need a rental car in South ern Pines, NC? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our South ern Pines location today.

Location

Enterprise Rent-A-Car
1730 US Hwy 1 South, Southern Pines, NC
28387, United States

Hours

Reviews

4.1
566 reviews
5 stars
383
4 stars
53
3 stars
21
2 stars
22
1 star
87

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the friendly and accommodating staff, highlighting individuals like Asia, Richard, and Cat for their exceptional service.

Reservation Issues

Numerous reviews reported problems with reservations, including unavailability of reserved vehicles and poor communication regarding bookings.

Mixed Experiences

While some customers had positive experiences, others expressed frustration with long wait times and lack of vehicles, indicating inconsistency in service.

Management Concerns

Several reviews mentioned issues with management and the need for better oversight, particularly in handling reservations and customer complaints.
  • RP
    Ronil Patel
    Feb 24, 2026
    5.0
    Great spot for a same-day rental. I was able to get a vehicle without any hassle. The customer service team that I worked with (Grant & Rich) was helpful, prompt, and courteous. I’d definitely rent from this Enterprise location in Southern Pines again.
  • FF
    FZ06
    Feb 18, 2026
    5.0
    I've rented here over a decade for work and leisure and have never had a bad experience. The employees are always friendly and professional. 5 stars all day...
  • MB
    Miranda Berry
    Feb 13, 2026
    5.0
    Flawless. Easy transaction. Friendly staff. Provided transportation to get me to my car when finished! ✅
  • CW
    Carlos Whedbee
    Feb 10, 2026
    5.0
    ⭐⭐⭐⭐⭐ Amazing experience at Enterprise in Southern Pines! Gabe went above and beyond with outstanding customer service — friendly, professional, and made everything quick and stress-free. Enterprise is lucky to have him. He definitely deserves a raise! Highly recommend!
  • AG
    Aaron Gookins
    Jan 24, 2026
    1.0
    The Assistant Manager Gabriel Torres at Southern Pines, NC location pushed a cancer patient to the point of a panic attack while she tried to get her car she reserved and paid for in advance. She said she’d like to speak to corporate and he said that constituted a threat and that he wasn’t going to give her a car. After customers in the office realized he was bullying a cancer patient he finally agreed to give her a car but forced her to wait until everyone else was gone. Highly encourage a boycott of this location until he is fired.

Brand Certified Facts from Enterprise Rent-A-Car

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Certified March 01, 2026Yext Knowledge Graph
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