Business Details
About
Oil Change Service StationAuto Repair ShopCar Battery StoreCar Inspection StationAuto Air Conditioning Service
For nearly 40 years, Valvoline Instant Oil Change℠ is the Quick, Easy, Trusted name in preventive vehicle maintenance for all types of vehicles. From 15-minute, stay-in-your-car oil changes to a wide range of maintenance solutions, we take the worry out of vehicle care in Smithfield.
Details
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
Location
Valvoline Instant Oil Change
1051 Outlet Center Drive, Smithfield, NC
27577, United States
Hours
Reviews
4.2
394 reviews
5 stars
275
4 stars
45
3 stars
17
2 stars
8
1 star
49
What are people saying?
AI-generated from recent customer reviews
Customer Service
The staff is consistently described as friendly, helpful, and professional, contributing to a positive customer experience.
Efficiency
Many customers noted the quick service and efficiency of the oil change process, often completing tasks in under 30 minutes.
Mixed Experiences
While most reviews are positive, there are some complaints about rude staff and upselling practices that detracted from the overall experience.
Knowledgeable Staff
Customers appreciated the staff's knowledge and willingness to explain services without being overly pushy.
Location Issues
Some customers experienced difficulties with the location's accessibility and hours, leading to frustration.
- JMJacqueline McNeillNov 4, 20255.0No waiting, great service from friendly staff.
- CLCrystal LaxtonOct 24, 20254.0Chris(Store Manager) and the team that serviced my oil change were friendly, efficient and persuasive salespeople. I will return to this location next time 😉
- RCRobert CampbellOct 23, 20255.0Everyone was super helpful and polite. It was really easy to get done what I needed done and it was extremely fast. I didn’t have to come into contact with a bunch of people and I could do everything pretty much from my phone. I would have liked to be able to pay from my phone but that’s ok. Everyone was super helpful and that goes a really long way.
- JLJessica LuxOct 22, 20255.0The guys here always do a great job and so polite and personable. As a single mom, I love that they always make sure that my car is completely serviced and safe!
- DJDavid Barden JrOct 12, 20255.0Fast, efficient and friendly service! I felt secure to return home to Virginia after visiting family in N.C. Thanks! David Barden
Frequently Asked Questions About Valvoline Instant Oil Change
What services does Valvoline Instant Oil Change in Smithfield offer?
Valvoline Instant Oil Change offers 15-minute, stay-in-your-car oil changes along with a wide range of preventive vehicle maintenance solutions for all types of vehicles.
What are the operating hours of Valvoline Instant Oil Change in Smithfield?
The location is open Monday through Saturday from 7:30 AM to 7:00 PM, and Sunday from 10:00 AM to 4:00 PM. It is closed on major holidays such as Thanksgiving and Christmas.
Does Valvoline Instant Oil Change require appointments for service?
No, appointments are not required. You can visit the location for service without prior scheduling.
What payment methods are accepted at Valvoline Instant Oil Change?
The shop accepts debit cards, credit cards, and mobile NFC payments for your convenience.
Where is Valvoline Instant Oil Change located in Smithfield?
It is located at 1051 Outlet Center Drive, Smithfield, NC 27577, USA.
How can I contact Valvoline Instant Oil Change in Smithfield?
You can reach them by phone at +1 919-646-2998 or the alternate phone number +1 800-327-8242.
Are there any notable shopping centers near Valvoline Instant Oil Change in Smithfield?
Yes, the Smithfield Outlets and Carolina Premium Outlets are nearby, offering a variety of retail and clothing stores. You might enjoy shopping there before or after your vehicle maintenance visit.
What dining options are close to Valvoline Instant Oil Change in Smithfield?
Cracker Barrel Old Country Store, which serves American and Southern-style breakfast and brunch, is located nearby and makes a great spot to grab a meal.
Can I visit other automotive-related businesses near Valvoline Instant Oil Change?
Yes, nearby you'll find automotive dealers like Bulldog Harley Davidson and Shelton's Harley-Davidson, which could be convenient if you're looking for motorcycles or car dealers.
Does Valvoline Instant Oil Change have an online presence where I can learn more?
Yes, you can visit their website at https://store.vioc.com/nc/smithfield/1051-outlet-center-drive for more information, and they also have active Facebook and Instagram pages.