Business Details
About
Car Rental AgencyVan RentalEnterprise Rent-A-Car
Need a rental car in Smithfield, NC? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Smithfield location today.
Location
Hours
Reviews
4.1
393 reviews
5 stars
273
4 stars
28
3 stars
11
2 stars
18
1 star
63
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being friendly, helpful, and professional, although there were some complaints about rudeness and unprofessional behavior from certain employees.
Reservation Issues
Numerous reviews highlighted problems with reservations, including unavailability of cars despite confirmed bookings, leading to frustration among customers.
Wait Times
Several customers reported long wait times for vehicle pick-up, often due to insufficient staffing, which negatively impacted their overall experience.
Cleanliness and Vehicle Quality
Customers generally appreciated the cleanliness and quality of the vehicles, although some mentioned issues like unpleasant odors in certain cars.
- DIDr. Harold Bennett III2 days ago5.0Great place for rentals. We choose them everytime! Jerrick and Josh are great!!
- YYYahirDec 26, 20251.0Nothing is avaliable at this place
- BTBryan Batlle (Frenchie Tires)Dec 26, 20252.0Prices are excellent but the service it’s awefull. Not by the staff but by the schedule, 3rd time renting here and today the same. We program the check in and pick up at 8 as soon as it opens and have to stay here waiting for 1 hour at least. They definitely need more staff
- MFMelissa FairclothDec 23, 20255.0Mother nature decided that Santa didn't need all his deer for Christmas and that I needed a new car early one Friday morning. After getting approval to get the rental @ noon on Friday Before Christmas I had to gor an Enterprise that may have a rental...I really needed a way to go to work. I call 7 or 8 Enterprise companies with no luck...Only 2 of those call told me call back that evening... Gingers crosses at 4:30 I call Josh in Smithfield. luckily Josh said he has one to come in and it would be ready for me. I was thrilled...Josh was very polite and professional and the car was immaculate....I could not have asked for better service or care. Thank You!!!
- JMJanette MCGHEEDec 11, 20255.0Customer service is suburb. They go way above not to mention they always welcome you as soon as you come into the business.
Frequently Asked Questions About Enterprise Rent-A-Car
What types of vehicles can I rent at Enterprise Rent-A-Car in Smithfield, NC?
You can choose from a wide range of vehicles including rental cars, vans, and luxury cars to suit your needs.
What are the operating hours of Enterprise Rent-A-Car in Smithfield?
The location is open Monday to Friday from 8:00 AM to 6:00 PM and on Saturdays from 8:00 AM to 12:00 PM. It is closed on Sundays.
How can I make a reservation for a rental car at Enterprise Smithfield?
You can reserve your rental car online through their reservation page at https://www.enterprise.com/en/car-rental-locations/us/nc/smithfield-53j5.html or call them at +1 919-938-2562.
What payment options does Enterprise Rent-A-Car in Smithfield accept?
They accept American Express, Cash, Check, Discover, Mastercard, and Visa as payment methods.
Does Enterprise Rent-A-Car in Smithfield offer any special discounts?
Yes, they offer discounts for active military personnel.
Is Enterprise Rent-A-Car at Smithfield owned by women?
Yes, this location is woman-owned.
Are there nearby grocery stores if I want to shop before or after renting a car?
Yes, Food Lion and Compare Foods Smithfield are nearby supermarkets where you can shop for groceries or bakery items.
What nearby dining options are there near Enterprise Rent-A-Car in Smithfield?
There are several nearby restaurants including Subway for sandwiches, No 1 Chinese Restaurant for Asian cuisine, and Nod Jolly for Italian food.
Can I find automotive services near Enterprise Rent-A-Car in Smithfield?
Yes, nearby you have U-Haul Neighborhood Dealer for truck rentals, Chavez Tires & Towing Service for automotive repair, and several gas stations like BP and Pit Stop.
Does Enterprise Rent-A-Car provide airport pick-up service in Smithfield?
Yes, they offer airport pick-up services to make your travel more convenient.