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Enterprise employee helping Enterprise car rental customer roadside in the rain
Brand Certified

Enterprise Rent-A-Car

4.1
(402 reviews)

Business Details

839 N Brightleaf Blvd, Smithfield, NC
27577, United States
(919) 938-2562

About

Car Rental AgencyVan RentalEnterprise Rent-A-Car
Need a rental car in Smithfield, NC? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Smithfield location today.

Location

Enterprise Rent-A-Car
839 N Brightleaf Blvd, Smithfield, NC
27577, United States

Hours

Reviews

4.1
402 reviews
5 stars
282
4 stars
28
3 stars
11
2 stars
18
1 star
63

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being friendly, helpful, and professional, contributing to a smooth rental experience.

Reservation Issues

Several reviews highlighted problems with honoring reservations, including customers arriving to find no vehicles available despite prior bookings.

Efficiency

While many customers reported quick and easy rental processes, some experienced long wait times due to staffing shortages.

Cleanliness and Vehicle Quality

Customers generally appreciated the cleanliness and condition of the vehicles, although there were isolated complaints about specific cars.
  • BA
    Be Aware!!!
    Feb 17, 2026
    1.0
    Price is sooo high
  • JJ
    J
    Feb 15, 2026
    5.0
    John is hands down one of the best employees I’ve dealt with at Enterprise. Every time I’ve needed help, he’s gone above and beyond to make sure things were handled correctly and fast. He actually takes ownership instead of passing problems off. He’s professional, sharp, and easy to work with. You can tell he cares about doing things the right way, not just doing the bare minimum. In my opinion, John already operates at a management level and would be a strong leader for any team. John is someone the company should absolutely invest in and move up.
  • DP
    Diana P
    Feb 14, 2026
    5.0
    Fabulous experience. Josh was great. After I called in and let him know I wanted the exact vehicle I booked, he continually updated me on ETA of vehicle throughout the day. The whole interaction was pleasant and respectful. Great customer service.
  • RB
    Ron Bolen
    Feb 7, 2026
    5.0
    Great service and the ease of the process to obtain and return my rental. Timely pick up and drop off of me at my destination. Clean and reliable cars. Definitely recommend this rental company and location.
  • LB
    LeCount Beale
    Jan 30, 2026
    5.0
    Have come to this Enterprise multiple times and every time is a smooth process.

Brand Certified Facts from Enterprise Rent-A-Car

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Certified March 01, 2026Yext Knowledge Graph
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