Enterprise Rent-A-Car

4.1
393 reviews
Enterprise employee helping Enterprise car rental customer roadside in the rain

About

Car Rental AgencyVan RentalEnterprise Rent-A-Car
Need a rental car in Smithfield, NC? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Smithfield location today.

Location

Enterprise Rent-A-Car
839 N Brightleaf Blvd, Smithfield, NC
27577, United States

Hours

Reviews

4.1
393 reviews
5 stars
273
4 stars
28
3 stars
11
2 stars
18
1 star
63

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being friendly, helpful, and professional, although there were some complaints about rudeness and unprofessional behavior from certain employees.

Reservation Issues

Numerous reviews highlighted problems with reservations, including unavailability of cars despite confirmed bookings, leading to frustration among customers.

Wait Times

Several customers reported long wait times for vehicle pick-up, often due to insufficient staffing, which negatively impacted their overall experience.

Cleanliness and Vehicle Quality

Customers generally appreciated the cleanliness and quality of the vehicles, although some mentioned issues like unpleasant odors in certain cars.
  • DI
    Dr. Harold Bennett III
    2 days ago
    5.0
    Great place for rentals. We choose them everytime! Jerrick and Josh are great!!
  • YY
    Yahir
    Dec 26, 2025
    1.0
    Nothing is avaliable at this place
  • BT
    Bryan Batlle (Frenchie Tires)
    Dec 26, 2025
    2.0
    Prices are excellent but the service it’s awefull. Not by the staff but by the schedule, 3rd time renting here and today the same. We program the check in and pick up at 8 as soon as it opens and have to stay here waiting for 1 hour at least. They definitely need more staff
  • MF
    Melissa Faircloth
    Dec 23, 2025
    5.0
    Mother nature decided that Santa didn't need all his deer for Christmas and that I needed a new car early one Friday morning. After getting approval to get the rental @ noon on Friday Before Christmas I had to gor an Enterprise that may have a rental...I really needed a way to go to work. I call 7 or 8 Enterprise companies with no luck...Only 2 of those call told me call back that evening... Gingers crosses at 4:30 I call Josh in Smithfield. luckily Josh said he has one to come in and it would be ready for me. I was thrilled...Josh was very polite and professional and the car was immaculate....I could not have asked for better service or care. Thank You!!!
  • JM
    Janette MCGHEE
    Dec 11, 2025
    5.0
    Customer service is suburb. They go way above not to mention they always welcome you as soon as you come into the business.

Frequently Asked Questions About Enterprise Rent-A-Car

What types of vehicles can I rent at Enterprise Rent-A-Car in Smithfield, NC?

You can choose from a wide range of vehicles including rental cars, vans, and luxury cars to suit your needs.

What are the operating hours of Enterprise Rent-A-Car in Smithfield?

The location is open Monday to Friday from 8:00 AM to 6:00 PM and on Saturdays from 8:00 AM to 12:00 PM. It is closed on Sundays.