Deacon Jones Chrysler Dodge Jeep RAM

4.4
668 reviews

Business Details

1109 North Brightleaf Boulevard, Smithfield, NC
27577, United States
(919) 701-7152
https://www.deaconjonescjd.com/

About

Jeep DealerCar DealerAuto Repair ShopDodge DealerTruck DealerChrysler DealerUsed Car DealerCar Leasing ServiceCar Finance and Loan Company
Chrysler dealerships in North Carolina don’t get any better than Deacon Jones Chrysler Dodge Jeep Ram in Smithfield! Visit our lot and you’ll find all your favorite models in one convenient place: new Ram trucks, used Jeep SUVs, Certified Pre-Owned Chrysler models and even a wide array of high-horsepower Dodge muscle cars. Not in the market for a new ride? That’s fine – our certified Mopar parts and service specialists are here to deliver complete maintenance and repair support. If you want the best in auto financing, service and selection, there’s nowhere to go but Deacon Jones Deacon Jones Chrysler Dodge Jeep Ram in Smithfield, NC!

Details

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Location

Deacon Jones Chrysler Dodge Jeep RAM
1109 North Brightleaf Boulevard, Smithfield, NC
27577, United States

Hours

Reviews

4.4
668 reviews
5 stars
523
4 stars
43
3 stars
20
2 stars
16
1 star
66

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the friendly and helpful staff, highlighting their professionalism and willingness to assist.

Sales Experience

Numerous reviews noted a positive car buying experience, with sales staff being knowledgeable, patient, and not pushy.

Service Issues

Several customers reported dissatisfaction with service department experiences, including long wait times and unresolved vehicle issues.

Facility Quality

The dealership's facilities received positive remarks for being clean, modern, and well-maintained.

Mixed Repair Experiences

While some customers had positive experiences with repairs, others reported significant delays and unsatisfactory outcomes.
  • CA
    C Artis
    Jan 23, 2026
    5.0
    I had some problems with my jeep and they diagnosed it and fix it in a timely manner. The service advisors are friendly and get you in and out.
  • WJ
    Wyatt Johnston
    Jan 14, 2026
    5.0
    Jonathan, Andrew, and Anthony were extremely helpful during my truck purchasing process. From the sales person to the financing manager, everyone was very transparent and answered any and all questions I had. No one was pushy at any point in the process and they made sure to take the headache out of the car buying process that we all hate dealing with at any dealership. I was in and out of the dealership once I made the decision to make the purchase! Not to mention, Jonathan and Anthony have been supplying continued back office support for me after my purchase. I will be coming back to this dealership in the future and have already been referring my family and friends to them.
  • LC
    larry crowell
    Jan 10, 2026
    5.0
    As has been the case for past encounters with the Ram Service department, my concerns were acted upon quickly and efficiently.
  • JG
    James Gilchrist
    Jan 9, 2026
    1.0
    Do N0t take your car to the Dodge Service it is absolutly the worst. Our Family has bought cars from Deacon Jones for as long as they have been selling them. I have personally bought over a dozen cars from them but this will be my last. The sales experince has always been great but If you can not provide the service I will buy it from a dealer that can.
  • IA
    Ivan Ashworth
    Jan 3, 2026
    1.0
    Recently bought a 2022 gladiator that quickly developed a tapping noise in the engine. After the dealership would not listen to me that it was a rocker arm they kept my truck for over a month changed everything but the rockers and gave it back with a suspected rocker arm tapping. Literally the exact noise I took it in for. I even offered to buy the rockers so when they put it back together it would just be done and was told they were on back order. I was assured they were good. I took it to another shop and in less than 10 minutes they narrowed it down to cylinder 2 rocker arm. Extended warranty will not authorize repairs to a good shop because the factory warranty is still active so, I will have to go to a dealership. Horrible!!

Frequently Asked Questions About Deacon Jones Chrysler Dodge Jeep RAM

What types of vehicles can I find at Deacon Jones Chrysler Dodge Jeep RAM in Smithfield?

You can find new Ram trucks, used Jeep SUVs, Certified Pre-Owned Chrysler models, and Dodge muscle cars all on one lot.

Does Deacon Jones Chrysler Dodge Jeep RAM offer vehicle maintenance and repair services?

Yes, they provide complete maintenance and repair support with certified Mopar parts and service specialists.

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