Business Details
About
Oil Change Service StationAuto Repair ShopCar Battery StoreCar Inspection StationAuto Air Conditioning Service
For nearly 40 years, Valvoline Instant Oil Change℠ is the Quick, Easy, Trusted name in preventive vehicle maintenance for all types of vehicles. From 15-minute, stay-in-your-car oil changes to a wide range of maintenance solutions, we take the worry out of vehicle care in Shelby.
Details
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
Location
Hours
Reviews
4.7
207 reviews
5 stars
180
4 stars
13
3 stars2
2 stars1
1 star
11
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customers consistently praised the professionalism, attentiveness, and friendliness of the staff, highlighting their thorough explanations and willingness to assist.
Speed of Service
Many reviews noted the quick turnaround time for oil changes and inspections, with several customers mentioning being in and out in under 15 minutes.
Pricing Concerns
Some customers expressed dissatisfaction with pricing, feeling that costs were excessive or not clearly communicated, leading to confusion about final bills.
Customer Experience
Overall, the customer experience was described positively, with many reviewers appreciating the clean environment and the helpfulness of the staff.
Mixed Feedback
While many customers had excellent experiences, a few reported issues with service quality and management, indicating inconsistency in customer care.
- DEDonald Eslick2 days ago5.0Dang. These guys are great. Incredibly efficient, courteous and seem to work well together as a team. Oil change is definitely more expensive (~$85) than changing it at home (~$35) but that’s the cost for convenience.
- MDMichael Donovan5 days ago5.0These folks tock. Fast. Efficient. Great communication and teamwork
- MPMEZart PhotographyNov 3, 20255.0Very professional, fast, great service even when I arrived an hour before closing. My new go to oil change place.
- WHWayne HaysOct 31, 20255.0Team was extremely attentive to my concerns. Showed me fluid levels on dipsticks before and after adding fluids. I drove away feeling confident that I had extended my car's engine life having had the experience I did.
- DKDavid KeeOct 17, 20251.0My son goes there today to get an oil change. Me knowing about cars my whole life I told him to get mobile one in his bmw. He gets there and requests Mobil one as I had advised and they said they didn’t have it and proceed to tell him they have some sort of special valvoline “German” oil specially for German made vehicles. This isn’t our normal place to get the our oil change but figured we would give them a chance. Normally they would go to the auto parts store and get mobile one or atleast that’s what the prior owners would do. Next thing my son knew his bill was $160 bucks. Little excessive for 7 quarts of oil and a filter. I just kinda feel like he was “suckered” into being he’s a new driver and all. In the future we will make sure to steer clear of this place
Frequently Asked Questions About Valvoline Instant Oil Change
What services does Valvoline Instant Oil Change in Shelby offer?
Valvoline Instant Oil Change provides 15-minute stay-in-your-car oil changes along with a wide range of preventive vehicle maintenance services for all types of vehicles.
Where is Valvoline Instant Oil Change located in Shelby?
It is located at 630 S Lafayette St, Shelby, NC 28150, USA.
What are the regular business hours for Valvoline Instant Oil Change in Shelby?
The business is open Monday through Friday from 7:00 AM to 7:00 PM, Saturday from 7:00 AM to 6:00 PM, and Sunday from 8:00 AM to 5:00 PM.
Is an appointment required for services at Valvoline Instant Oil Change?
No, appointments are not required for services at Valvoline Instant Oil Change.
What payment methods are accepted at Valvoline Instant Oil Change?
They accept debit cards, credit cards, and mobile NFC payments.
When did Valvoline Instant Oil Change open its Shelby location?
The Shelby location opened on April 25, 2022.
Is Valvoline Instant Oil Change closed on any holidays?
Yes, it is closed on November 27, 2025, and December 25, 2025 for holidays.
What are some nearby places to Valvoline Instant Oil Change that customers can visit?
Nearby places include Fast Way Oil Change, Lafayette Street Pharmacy, and pb,s street food restaurant, where customers can get additional vehicle services, pharmacy needs, or enjoy a meal before or after their visit.
Are there any nearby religious or community centers close to Valvoline Instant Oil Change?
Yes, nearby are Chosen Generation House of Hope, Royal Priesthood Ministries for All People, and The Way Recovery Program, offering religious services and community support.
What beauty and wellness services are available near Valvoline Instant Oil Change?
Nearby beauty and wellness options include Headquarters Barber Shop, Almost Heaven Body Art Collective, Hair Artistry by Farah, and At Peace Salon and Spa for hair, spa, and tattoo services.