Visit Mr. Tire Auto Service Centers for dealer-quality auto maintenance and repair services. We provide comprehensive automotive care, including vehicle maintenance, inspections, installations, repairs, roadside assistance, and towing services. Our expert technicians also offer check engine services. We specialize in tire changes with top-quality brands like Goodyear, Cooper, Nexen, Kumho, and Ironman.
Many customers praised the friendly and helpful staff, while others reported poor communication and unprofessional behavior.
Timeliness
Several reviews highlighted quick service and timely repairs, but some customers experienced long wait times and delays.
Quality of Work
While many customers were satisfied with the repairs and services, there were significant complaints about poor workmanship and unresolved issues.
Pricing Issues
Customers expressed concerns about overcharging and unexpected fees, leading to dissatisfaction with the overall value.
Professionalism
Mixed feedback on professionalism; some staff were noted as knowledgeable and respectful, while others were described as rude and unhelpful.
JR
Jeanne Rataski
Nov 25, 2025
5.0
Always super service here. Very clean and such a friendly manager.
RW
Ron Wood
Nov 17, 2025
5.0
Got me in quickly and out in a timely manner…was worried I may have a nail in my tire, this was early Saturday morning. Had a trip planned to Athens, Ga with my grandson for a big Georgia game, could not chance it. There was a small screw in the tire, it was repaired in around an hour and 15 minutes and I was on my way.
DP
Donny Price
Nov 12, 2025
5.0
Called ahead and got me right in, with much quicker than expected. Staff was very friendly and knowledgeable, definitely have my return business!
WI
William Murray III
Nov 10, 2025
5.0
Late on a Saturday afternoon i stopped to get my vehicle inspected. Very minor revenue producer for them but the lady at the counter was enthusiastically ready and willing to work my car on before closing. They did so, and I was out of there quickly. I will stop back there in the future for further needs.
JT
John Temple
Oct 28, 2025
1.0
Brought 2013 Silverado to get brakes job on entire truck on 10/22 .I had pads with me. Was told…….drums in rear, couldn’t do them (but when I get them they’ll put em on. They said had year life left on them. They said they were able to resurface the rotors and do the pads. I said great !
Truck was done reasonable time while I waited. When I received truck…….brake pedal is/was extremely soft. Had to actuate far for em to work. I called MR. Tire (Shelby NC) asked about this. They said they bleed vent when done & should have been done. They & scheduled a diagnostic for 10/28@8 am.
They ran diagnostic, said master cylinder is fine, rear drums are known to leak by, & brake fluid was low…..which yesterday when checked it was max. The manager said I needed new calipers and possibly flush . I responded why am I getting told of this now ? When I could’ve & should’ve had this done 1st appointment ?? I then asked , were the front brakes even bled/vented ? She said no, due to the corrosion. I’m like really ? Why wasn’t I made aware of this originally. So I basically wasted my time and $100 + today.
I walk out to my truck …..my center cap on my rim (which was held on by one bolt) is now missing. Technician previous week notified that was being held on by one bolt. Now whole cap is completely gone. Technician came outside, I claimed it was on when it when in there, and he started arguing with me in the parking lot.
Got in truck as I left, hit first light and brakes completely depressed to floor (like no brakes) brake alarm came on . Got home opened hood, found when he pulled master cylinder, he left the electrical connection off. I plugged back in . Coincidentally my engine light is now on.
I’ve brought all 4 of my vehicles there. I will never be back, completely unprofessional, poor workmanship, and an overall waste of my time and money . I don’t recommend and won’t ever be back.
I am a veteran and clearly this is how they treat US veterans……like trash.
Frequently Asked Questions About Mr. Tire Auto Service Centers
What types of services does Mr. Tire Auto Service Centers offer?
Mr. Tire Auto Service Centers provides dealer-quality auto maintenance and repair services, including vehicle maintenance, inspections, installations, repairs, roadside assistance, towing, check engine services, and tire changes with top brands.
What tire brands are available at Mr. Tire Auto Service Centers?
They specialize in tire changes offering top-quality brands such as Goodyear, Cooper, Nexen, Kumho, and Ironman.
What are the operating hours of Mr. Tire Auto Service Centers?
Mr. Tire is open Monday to Friday from 7:30 AM to 7:00 PM, Saturday from 7:30 AM to 6:00 PM, and Sunday from 9:00 AM to 5:00 PM.
Where is Mr. Tire Auto Service Centers located?
The center is located at 315 S. DeKalb Street, Shelby, NC 28150, United States.
How can I contact Mr. Tire Auto Service Centers?
You can reach them by phone at +1 704-484-0816.
What nearby dining options are available around Mr. Tire Auto Service Centers?
Nearby Mexican restaurants like Monterrey Mexican Restaurant and El Acapulco Mexican Restaurant are great spots to enjoy a meal before or after your visit.
Are there any convenient postal services near Mr. Tire Auto Service Centers?
Yes, the United States Postal Service is located nearby, which can be convenient for mailing needs during your visit.
What local attractions or landmarks can I visit near Mr. Tire Auto Service Centers?
Historic Webbley, a landmark and museum, and Allen Properties, a historical building, are nearby places you might want to check out along with your visit.
Is Mr. Tire Auto Service Centers located in a good area for shopping or services?
Yes, it is close to various businesses including financial services like Raymond James Financial Services, real estate agencies such as Sherry Horn Real Estate, and convenience stores like The Convenient Store.
Does Mr. Tire Auto Service Centers have an online presence where I can find more information?
Yes, more information can be found on their website: https://locations.mrtire.com/nc/shelby/315-s-dekalb-street