Mr. Tire Auto Service Centers

4.1
322 reviews

About

Tire Shop
Visit Mr. Tire Auto Service Centers for dealer-quality auto maintenance and repair services. We provide comprehensive automotive care, including vehicle maintenance, inspections, installations, repairs, roadside assistance, and towing services. Our expert technicians also offer check engine services. We specialize in tire changes with top-quality brands like Goodyear, Cooper, Nexen, Kumho, and Ironman.

Location

Mr. Tire Auto Service Centers
315 S. DeKalb Street, Shelby, NC
28150, United States

Hours

Reviews

4.1
322 reviews
5 stars
229
4 stars
25
3 stars
8
2 stars
5
1 star
55

What are people saying?

AI-generated from recent customer reviews

Customer Service

Mixed reviews on customer service; some praised staff for being friendly and helpful, while others reported poor communication and unprofessional behavior.

Service Speed

Customers experienced long wait times for services, particularly inspections and oil changes, with some reporting delays of over two hours.

Pricing Issues

Several customers felt prices were too high or inconsistent, with reports of unexpected charges and dissatisfaction with the value received.

Quality of Work

Feedback on the quality of repairs was mixed; some customers were satisfied, while others reported issues such as damage to vehicles and unresolved problems.

Management Concerns

Multiple reviews highlighted issues with management, including unprofessional behavior and lack of accountability for service problems.
  • RW
    Ron Wood
    6 days ago
    5.0
    Got me in quickly and out in a timely manner…was worried I may have a nail in my tire, this was early Saturday morning. Had a trip planned to Athens, Ga with my grandson for a big Georgia game, could not chance it. There was a small screw in the tire, it was repaired in around an hour and 15 minutes and I was on my way.
  • DP
    Donny Price
    Nov 12, 2025
    5.0
    Called ahead and got me right in, with much quicker than expected. Staff was very friendly and knowledgeable, definitely have my return business!
  • WI
    William Murray III
    Nov 10, 2025
    5.0
    Late on a Saturday afternoon i stopped to get my vehicle inspected. Very minor revenue producer for them but the lady at the counter was enthusiastically ready and willing to work my car on before closing. They did so, and I was out of there quickly. I will stop back there in the future for further needs.
  • JT
    John Temple
    Oct 28, 2025
    1.0
    Brought 2013 Silverado to get brakes job on entire truck on 10/22 .I had pads with me. Was told…….drums in rear, couldn’t do them (but when I get them they’ll put em on. They said had year life left on them. They said they were able to resurface the rotors and do the pads. I said great ! Truck was done reasonable time while I waited. When I received truck…….brake pedal is/was extremely soft. Had to actuate far for em to work. I called MR. Tire (Shelby NC) asked about this. They said they bleed vent when done & should have been done. They & scheduled a diagnostic for 10/28@8 am. They ran diagnostic, said master cylinder is fine, rear drums are known to leak by, & brake fluid was low…..which yesterday when checked it was max. The manager said I needed new calipers and possibly flush . I responded why am I getting told of this now ? When I could’ve & should’ve had this done 1st appointment ?? I then asked , were the front brakes even bled/vented ? She said no, due to the corrosion. I’m like really ? Why wasn’t I made aware of this originally. So I basically wasted my time and $100 + today. I walk out to my truck …..my center cap on my rim (which was held on by one bolt) is now missing. Technician previous week notified that was being held on by one bolt. Now whole cap is completely gone. Technician came outside, I claimed it was on when it when in there, and he started arguing with me in the parking lot. Got in truck as I left, hit first light and brakes completely depressed to floor (like no brakes) brake alarm came on . Got home opened hood, found when he pulled master cylinder, he left the electrical connection off. I plugged back in . Coincidentally my engine light is now on. I’ve brought all 4 of my vehicles there. I will never be back, completely unprofessional, poor workmanship, and an overall waste of my time and money . I don’t recommend and won’t ever be back. I am a veteran and clearly this is how they treat US veterans……like trash.
  • BM
    Briana Mccluney
    Oct 20, 2025
    2.0
    waited a extremely long time for a inspection. Normally when i go to places and may not pass, they typically let me know before proceeding. This place doesn’t tell you still charges in hopes you get whatever repairs there and claims then when you come back you’ll just pay some change to finish your inspection.

Frequently Asked Questions About Mr. Tire Auto Service Centers

What types of services does Mr. Tire Auto Service Centers offer?

Mr. Tire Auto Service Centers provides dealer-quality auto maintenance and repair services, including vehicle maintenance, inspections, installations, repairs, roadside assistance, towing, check engine services, and tire changes with top brands.

What tire brands are available at Mr. Tire Auto Service Centers?

They specialize in tire changes offering top-quality brands such as Goodyear, Cooper, Nexen, Kumho, and Ironman.