Mavis Tires & Brakes

4.8
1505 reviews

About

Tire ShopAuto Repair ShopBrake ShopOil Change Service StationAuto Air Conditioning ServiceCar Inspection StationMavis Discount Tire
Mavis Tires & Brakes is one of the nation’s largest independent tire retailers, offering top-brand tires plus auto services like brakes, alignments, oil changes, batteries, suspension, and exhaust repair. With a wide selection backed by our tire price match guarantee, Mavis Tires & Brakes delivers trusted service and value. Come visit us today at Mavis Tires & Brakes in Shelby.

Details

  • Requires appointmentNot available
  • RestroomAvailable

Location

Mavis Tires & Brakes
301 E Marion St, Shelby, NC
28150, United States

Hours

Reviews

4.8
1,505 reviews
5 stars
1,389
4 stars
29
3 stars
14
2 stars
15
1 star
58

What are people saying?

AI-generated from recent customer reviews

Customer Service

Customers consistently praised the friendly, helpful, and professional staff, highlighting their willingness to assist and provide quick service.

Efficiency

Many reviews noted the quick turnaround times for services, with several customers mentioning being in and out in under an hour.

Quality of Work

While most feedback was positive regarding service quality, there were some complaints about issues with parts and services not being performed as expected.

Value for Money

Several customers appreciated the competitive pricing and discounts offered, although some expressed concerns about being charged for unnecessary services.
  • JM
    Jamie Moten
    2 days ago
    5.0
    Today I took my car in to have 2 tires replaced and Brandon and Greg were the best! Very friendly and informative about my services needed and services that were being done on today's visit. I will return to this location for services for sure!! Thank you both again!!
  • CW
    Christie Wooten
    6 days ago
    5.0
    My son's car was leaking fluid on an extreme level. I went to Mavis and spoke with Tea, who did not hesitate to help me right away. He was very friendly and helpful and was able to get us back on the road immediately. I highly recommend Tea with Mavis Tires & Brakes. He was a blessing to us that day!
  • CL
    Chris Lee
    Jan 3, 2026
    1.0
    I pulled up at 4:00 trying to get two tires put on they turned me away said they close at 5:00 which was an hour and they said they had employees going home early so they wouldn't be able to do my tires today and told me to come back tomorrow and of course I went somewhere else and M&M tires got me all squared away and they had it the job done in 10 minutes
  • RW
    Rodney Wesson
    Jan 2, 2026
    5.0
    On 12/26/25, I discovered that I had a tire leaking air. The tire was part of a set I purchased earlier this year from Mavis. While I might have expected help or support due to my previous purchase, it was the day after Christmas. I could only imagine the reasons no one could help me until next week. I called and talked with Brandon, the service manager. He was polite and professional. He listened to me describe my problem and responded in a way that I knew he was listening. Brandon was optimistic and positive and encouraging. He did not hesitate telling me to bring my car/tire to their shop on Marion Street. When I arrived, Brandon and Natalie greeted me. They welcomed me and continued to make me feel positive about solving my problem. I left my car with them and within the half hour, technicians were working on my tire. About an hour later I talked to Natalie over the phone and they were done. Again, the communication was positive and professional. Brandon and Natalie were consistent with what they said and helped me to understand the services and outcome I received. I left feeling good about my experience and knowing that I will not hesitate to go back as long as Brandon and Natalie are there,
  • DM
    dixie miller
    Dec 31, 2025
    5.0
    I literally got a flat tire right in front of a tire store. I thought that was a good thing. They said it was gonna take an hour to fix my car which it did and I left then, for some reason they called the police and said I had drugs in my car the police showed up on my job. I got fired, and they only found gum in my car. Why somebody would call 911 if they think there’s drugs it was a crazy situation I would not trust these people ever.

Frequently Asked Questions About Mavis Tires & Brakes

What are the COVID safety practices like here?

Mavis wants you to know that your well-being and safety mean everything to us. Counters are cleaned throughout the day, we have 6ft spacing between chairs in the waiting area and when waiting in line. We also provide hand sanitizer for customers and all staff and customers are required to wear a mask. We follow CDC updates and protocol as recommended. See additional information here: https://www.mavis.com/covid-19/protocols.asp

Can I come over and fill up the air in my tire?

Yes, most Mavis locations have free tire air stations that allow you to check your tire pressure and fill up your tires for free.