Business Details
About
Auto Parts StoreCar Battery StoreAuto Accessories Store
AutoZone S Lafayette in Shelby, NC is one of the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Shelby, NC or call us at (704) 484-0811.
Details
- Cash onlyNot available
- Curbside pickupAvailable
Location
Hours
Reviews
4.1
420 reviews
5 stars
238
4 stars
89
3 stars
37
2 stars
17
1 star
39
What are people saying?
AI-generated from recent customer reviews
Customer Service
Mixed reviews on customer service; some employees were praised for their helpfulness, while others were criticized for rudeness and lack of knowledge.
Product Availability
Customers frequently noted issues with product availability, often being told items could be ordered but not in stock.
Management Issues
Several reviews highlighted poor management practices, including inadequate staffing and lack of responsiveness to customer needs.
Positive Employee Recognition
Specific employees received commendations for their exceptional service, indicating that some staff members are making a positive impact.
Pricing Concerns
Customers expressed dissatisfaction with pricing, often comparing it unfavorably to competitors and online options.
- ASalex smurda1 day ago5.0Broke down on the side of the road was able to pull into this AutoZone. Tim and Stephanie absolutely took care of me. Got me everything. I need to change my spark plugs and back on the road perfect service.
- DLDawson LamureOct 29, 20251.0Makayla the manager who works here was accusing me and my brother for stealing when we paid for his item she walks out and said so who’s gonna pay for this and I looked at my brother confused and we went back inside the store to ask why they thought we was stealing and they said the beep thing went off and I 100% did not here no alarm going off I go here almost every month and the other workers wanted to take pictures of us and I do not appreciate that at all because she might be a weird person
- HSHeather SelfOct 28, 20255.0They was good people when I went in
- DADan AndreOct 21, 20254.0Always service with a smile....and the young gentleman working commercial Always remembers my business name....
- LLLeslieSep 18, 20251.0I very politely asked for the phone number for another location, said thank you so much and didn't respond just hung up on me
Frequently Asked Questions About AutoZone Auto Parts
What are the operating hours of AutoZone Auto Parts in Shelby, NC?
AutoZone Auto Parts in Shelby is open Monday through Saturday from 7:30 AM to 9:00 PM, and Sunday from 8:00 AM to 9:00 PM.
What services does AutoZone Auto Parts offer for customer convenience?
The store offers in-store pickup, curbside pickup, and same-day delivery services.
What types of products can I find at AutoZone Auto Parts in Shelby?
You can find auto parts, brake pads, car batteries, car accessories, and aftermarket automobile parts.
Can I purchase items online and pick them up at the Shelby AutoZone location?
Yes, you can shop online and use the in-store pickup option at this location.
What brands of auto parts does AutoZone carry at this Shelby location?
AutoZone carries brands like Duralast, Edelbrock, Bosch, ACDelco, FRAM, Penzoil, Valvoline, Havoline, Chevron, and K&N Performance.
What is the address and contact information for AutoZone Auto Parts in Shelby?
The store is located at 721 S Lafayette St, Shelby, NC 28150. You can call them at (704) 484-0811 or email customer.service@autozone.com.
Are there other automotive parts stores near AutoZone in Shelby?
Yes, there is another AutoZone and an O’Reilly Auto Parts nearby which can be alternatives or complement your visit.
What nearby places can customers visit before or after shopping at AutoZone in Shelby?
Customers can visit places like Maxwell B Hamrick Insurance, Beauty Shoppe Featuring Queen B & Company, or Headquarters Barber Shop for additional services in the area.
Are there nearby automotive service providers near AutoZone for repairs or oil changes?
Yes, nearby are Valvoline Instant Oil Change, Fast Way Oil Change, and Andy’s Muffler and Brake for automotive repairs and services.
Does AutoZone Auto Parts in Shelby have any online presence for social media or websites?
Yes, you can visit their website at https://www.autozone.com/locations/nc/shelby/721-s-lafayette-st.html or follow their Facebook page at https://www.facebook.com/258772417517384 and Twitter handle @autozone.