Advance Auto Parts

4.3
312 reviews

About

Auto Parts StoreAuto Parts & AccessoriesAuto Accessories Store
Your local Advance Auto Parts at 1821 E Dixon Blvd in Shelby offers automotive aftermarket products, free store services and same day options at most locations. Our leading brands include FRAM fluids and oil filters, Carquest parts and DieHard® batteries. At most locations we offer free battery testing, free battery and wiper installations with purchase, free engine code scanning, free starter and alternator testing and free battery and oil recycling. Save by signing up for Speed Perks, the loyalty program that earns points toward discounts on store items and gas at participating Shell stations. Call your local store or shop online today!

Details

  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable
  • Mobile paymentsNot available

Location

Advance Auto Parts
1821 E Dixon Blvd, Shelby, NC
28152, United States

Hours

Reviews

4.3
312 reviews
5 stars
191
4 stars
69
3 stars
36
2 stars
2
1 star
14

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the friendly and helpful staff, highlighting specific employees like Tamara and Chris for their outstanding service.

Product Availability

The store generally has good product availability, although some customers noted occasional issues with specific items being out of stock.

Staffing Issues

Several reviews mentioned understaffing leading to longer wait times and difficulty in getting assistance during busy periods.

Knowledge and Expertise

While many employees were recognized for their knowledge and helpfulness, some customers expressed frustration with staff who lacked product knowledge.

Store Cleanliness

Customers appreciated the cleanliness of the store, contributing to a positive shopping experience.
  • JC
    Julie Chambers
    6 days ago
    5.0
    Brock Did an amazing job putting a new battery in my car, other places were concerned of mine anti-theft in my vehicle but Brock did. It was confidence quickly in my 80 year-old mother was in the car waiting with me. He's very polite, professional and very educated in what he does and it's hard to find that kind of help these days!! I will highly recommend him and this store!
  • JP
    Jessica Pearson
    Oct 27, 2025
    5.0
    Amazing quality, staff, prices and efficiency!!! ADVANCED AUTO OF SHELBY IS AWESOME!!!
  • WT
    WALTER Toppins
    Oct 24, 2025
    5.0
    I stopped in today and Tamara was so helpful with everything we needed. I was getting parts for a couple of the vehicles we owned and she insured we were completely taken care off. Thank you Tamara
  • DH
    Douglas Hamrick
    Oct 2, 2025
    3.0
    MOST OF THE TIME PRODUCT AVAILABILITY IS GOOD AND SERVICE FROM ASSOCIATES ARE GOOD. THE ONLY THING THAT WOULD BE A NEGITIVE IS. LIKE MOST RETAIL BUSINESSES, CORP UNDER STAFFS CAUSING ABOVE NORMAL WAIT TIME.
  • DW
    Diana Willard
    Jul 23, 2025
    5.0
    Tamara provided outstanding customer service with a smile and kind words and expert recommendations! The rest of the customer service staff were awesome too! Thank you!

Frequently Asked Questions About Advance Auto Parts

Can Advance Auto Parts install/replace my car battery?

Yes, we will install your battery for free with purchase. Exclusions may apply*

Can Advance Auto Parts recycle used oil?

Yes, we will recycle your used motor oil. Exclusions may apply*