Advance Auto Parts

4.2
309 reviews

About

Auto Parts StoreAuto Parts & AccessoriesAuto Accessories StoreAdvance Auto Parts
Your local Advance Auto Parts at 512 S Lafayette St in Shelby offers automotive aftermarket products, free store services and same day options at most locations. Our leading brands include FRAM fluids and oil filters, Carquest parts and DieHard® batteries. At most locations we offer free battery testing, free battery and wiper installations with purchase, free engine code scanning, free starter and alternator testing and free battery and oil recycling. Save by signing up for Speed Perks, the loyalty program that earns points toward discounts on store items and gas at participating Shell stations. Call your local store or shop online today!

Details

  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable
  • Mobile paymentsNot available

Location

Advance Auto Parts
512 S Lafayette St, Shelby, NC
28150, United States

Hours

Reviews

4.2
308 reviews
5 stars
180
4 stars
73
3 stars
26
2 stars
7
1 star
22

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the friendly and helpful staff, highlighting specific employees for their exceptional service.

Inventory Issues

Several reviews mentioned problems with inventory accuracy, including incorrect parts and items being out of stock.

Store Cleanliness

Some customers reported unsanitary conditions in the store, contrasting with others who found it clean and well-stocked.

Staff Knowledge

While some customers found staff knowledgeable, others felt employees lacked familiarity with auto parts.

Long Wait Times

Multiple reviews noted long wait times for assistance, with some customers leaving due to lack of service.
  • AW
    Amanda Whisnant
    Dec 26, 2025
    5.0
    Rebecca helped me choose a battery and then installed it on my husband's truck. Great customer service and saved the day. Thank you
  • AP
    Ashley Philbeck
    Oct 31, 2025
    1.0
    Rude management
  • JJ
    John
    Oct 14, 2025
    4.0
    Inventory inaccurate. Had to pay 2x as much for part
  • CL
    Christopher Long
    Aug 3, 2025
    5.0
    If you need auto parts go to this Advanced Auto parts. Alan was so helpful and knowledgeable. I appreciate his customer service and over all helpfulness. I will be coming here from now on for all auto parts needs, customer for life.
  • CR
    Courtney Rhyne
    Jul 12, 2024
    5.0
    BJ was amazing! Great customer service and his main focus was making sure the customer is taken care of! Hands Down the best Advance around Cleveland county!

Frequently Asked Questions About Advance Auto Parts

Can Advance Auto Parts install/replace my car battery?

Yes, we will install your battery for free with purchase. Exclusions may apply*

Can Advance Auto Parts recycle used oil?

Yes, we will recycle your used motor oil. Exclusions may apply*