Advance Auto Parts

4.2
307 reviews

About

Auto Parts StoreAuto Parts & AccessoriesAuto Accessories Store
Your local Advance Auto Parts at 512 S Lafayette St in Shelby offers automotive aftermarket products, free store services and same day options at most locations. Our leading brands include FRAM fluids and oil filters, Carquest parts and DieHard® batteries. At most locations we offer free battery testing, free battery and wiper installations with purchase, free engine code scanning, free starter and alternator testing and free battery and oil recycling. Save by signing up for Speed Perks, the loyalty program that earns points toward discounts on store items and gas at participating Shell stations. Call your local store or shop online today!

Details

  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable
  • Mobile paymentsNot available

Location

Advance Auto Parts
512 S Lafayette St, Shelby, NC
28150, United States

Hours

Reviews

4.2
306 reviews
5 stars
178
4 stars
73
3 stars
26
2 stars
7
1 star
22

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback highlights a mix of excellent and poor customer service experiences, with some employees being described as friendly and helpful, while others were noted as rude or unhelpful.

Staff Knowledge

Customers reported varying levels of staff knowledge, with some employees being very knowledgeable and helpful, while others were criticized for lacking familiarity with auto parts.

Store Conditions

The store's cleanliness and organization received positive remarks, although some customers noted issues with inventory accuracy and product availability.

Wait Times

Several reviews mentioned long wait times and understaffing, leading to frustration among customers trying to get assistance.

Product Availability

Many customers appreciated the good selection of products available, although there were instances of incorrect parts being provided.
  • AP
    Ashley Philbeck
    Oct 31, 2025
    1.0
    Rude management
  • JJ
    John
    Oct 14, 2025
    4.0
    Inventory inaccurate. Had to pay 2x as much for part
  • CL
    Christopher Long
    Aug 3, 2025
    5.0
    If you need auto parts go to this Advanced Auto parts. Alan was so helpful and knowledgeable. I appreciate his customer service and over all helpfulness. I will be coming here from now on for all auto parts needs, customer for life.
  • NC
    N C
    Jul 12, 2025
    1.0
    No one picks the phone up :/
  • KM
    Katherine McDowell
    Oct 5, 2022
    5.0
    Great parts friendly great help

Frequently Asked Questions About Advance Auto Parts

Can Advance Auto Parts install/replace my car battery?

Yes, we will install your battery for free with purchase. Exclusions may apply*

Can Advance Auto Parts recycle used oil?

Yes, we will recycle your used motor oil. Exclusions may apply*