John Hiester Chrysler Dodge Jeep Ram of Sanford

4.6
2332 reviews

About

Car Dealer

Location

John Hiester Chrysler Dodge Jeep Ram of Sanford
2624 Hawkins Avenue, Sanford, NC
27330, United States

Hours

Reviews

4.6
2,332 reviews
5 stars
1,920
4 stars
185
3 stars
53
2 stars
40
1 star
134

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the friendly and professional staff, highlighting their helpfulness and communication throughout the buying and service processes.

Sales Experience

Several reviews noted positive experiences with sales representatives, particularly mentioning their professionalism, knowledge, and willingness to assist customers in finding the right vehicle.

Service Efficiency

Customers appreciated the quick and efficient service in the maintenance department, with many noting timely completion of services and good communication.

Mixed Financing Feedback

Some customers expressed dissatisfaction with the financing process, citing issues with interest rates and miscommunication regarding payment terms.

Overall Satisfaction

Overall, the dealership received high marks for customer satisfaction, with many customers indicating they would return for future purchases and recommend the dealership to others.
  • MP
    Melissa Palmer
    Jan 2, 2026
    5.0
    I just purchased a new Jeep Grand Cherokee Limited from John Hiester Dodge Jeep of Sanford, and the experience was excellent. My salesperson, Austin Penninger, went above and beyond to make sure I was happy. Financing was smooth, and they even beat my local bank’s interest rate. I love the vehicle — this is my 11th Jeep and second purchase from John Hiester. Highly recommend!
  • SS
    Scott Siefert
    Dec 30, 2025
    5.0
    I recently bought a truck and was helped out by Raymond. He was extremely professional and helpful. They gave me a very fair trade in value for my vehicle and worked with me on an out the door price for my new truck till I was happy. I would recommend doing business here to anyone looking to get a new or used vehicle, and I would especially recommend working with Raymond.
  • PH
    Phyllis Harris
    Dec 30, 2025
    5.0
    John Hiester CDJRS service department did their big one! They took a problem that wasn’t theirs and fixed it in days! My dude Matt kept me updated the whole entire way! So if you need some work done on your Dodge, Jeep,or Ram I mean I’m pretty sure they can fix about any car at this point in record time. Go and ask for Matt he gone take real good care of you! And to the team thank you all again for your speedy and efficient service!!
  • TB
    Ty Banks
    Dec 30, 2025
    1.0
    High interest rate. I feel like I was mislead a bit. I told them I would go with my bank they said their bank could beat my banks interest rate but it didn’t. my credit was ran twice Instead of once due to that and I still left wit a high interest rate and I have good credit. I should’ve turned around
  • LS
    Leigh Seaman
    Dec 27, 2025
    5.0
    We were in a pickle and Raymond and Matt at this dealership helped save the day! We rented a Wagoneer from Enterprise and an inside alarm wouldn’t shut off no matter what we tried. They were quick to help, figured it out in about 10 minutes, and we were on our way. These out of towners can 100% recommend this dealership for service and efficiency!

Frequently Asked Questions About John Hiester Chrysler Dodge Jeep Ram of Sanford

What is the address of John Hiester Chrysler Dodge Jeep Ram of Sanford?

John Hiester Chrysler Dodge Jeep Ram of Sanford is located at 2624 Hawkins Avenue, Sanford, NC 27330, USA.

What are the business hours for John Hiester Chrysler Dodge Jeep Ram of Sanford?

The dealership is open Monday through Friday from 9:00 AM to 7:00 PM, Saturday from 9:00 AM to 5:00 PM, and is closed on Sundays.