Many customers praised the friendly and professional staff, highlighting their helpfulness and communication throughout the buying and service processes.
Sales Experience
Several reviews noted positive experiences with sales representatives, particularly mentioning their professionalism, knowledge, and willingness to assist customers in finding the right vehicle.
Service Efficiency
Customers appreciated the quick and efficient service in the maintenance department, with many noting timely completion of services and good communication.
Mixed Financing Feedback
Some customers expressed dissatisfaction with the financing process, citing issues with interest rates and miscommunication regarding payment terms.
Overall Satisfaction
Overall, the dealership received high marks for customer satisfaction, with many customers indicating they would return for future purchases and recommend the dealership to others.
MP
Melissa Palmer
Jan 2, 2026
5.0
I just purchased a new Jeep Grand Cherokee Limited from John Hiester Dodge Jeep of Sanford, and the experience was excellent. My salesperson, Austin Penninger, went above and beyond to make sure I was happy. Financing was smooth, and they even beat my local bank’s interest rate. I love the vehicle — this is my 11th Jeep and second purchase from John Hiester. Highly recommend!
SS
Scott Siefert
Dec 30, 2025
5.0
I recently bought a truck and was helped out by Raymond. He was extremely professional and helpful. They gave me a very fair trade in value for my vehicle and worked with me on an out the door price for my new truck till I was happy. I would recommend doing business here to anyone looking to get a new or used vehicle, and I would especially recommend working with Raymond.
PH
Phyllis Harris
Dec 30, 2025
5.0
John Hiester CDJRS service department did their big one! They took a problem that wasn’t theirs and fixed it in days! My dude Matt kept me updated the whole entire way! So if you need some work done on your Dodge, Jeep,or Ram I mean I’m pretty sure they can fix about any car at this point in record time. Go and ask for Matt he gone take real good care of you! And to the team thank you all again for your speedy and efficient service!!
TB
Ty Banks
Dec 30, 2025
1.0
High interest rate. I feel like I was mislead a bit. I told them I would go with my bank they said their bank could beat my banks interest rate but it didn’t. my credit was ran twice Instead of once due to that and I still left wit a high interest rate and I have good credit. I should’ve turned around
LS
Leigh Seaman
Dec 27, 2025
5.0
We were in a pickle and Raymond and Matt at this dealership helped save the day! We rented a Wagoneer from Enterprise and an inside alarm wouldn’t shut off no matter what we tried. They were quick to help, figured it out in about 10 minutes, and we were on our way. These out of towners can 100% recommend this dealership for service and efficiency!
Frequently Asked Questions About John Hiester Chrysler Dodge Jeep Ram of Sanford
What is the address of John Hiester Chrysler Dodge Jeep Ram of Sanford?
John Hiester Chrysler Dodge Jeep Ram of Sanford is located at 2624 Hawkins Avenue, Sanford, NC 27330, USA.
What are the business hours for John Hiester Chrysler Dodge Jeep Ram of Sanford?
The dealership is open Monday through Friday from 9:00 AM to 7:00 PM, Saturday from 9:00 AM to 5:00 PM, and is closed on Sundays.
How can I contact John Hiester Chrysler Dodge Jeep Ram of Sanford by phone?
You can reach John Hiester Chrysler Dodge Jeep Ram of Sanford at +1 919-307-1400.
Where can I find more information about John Hiester Chrysler Dodge Jeep Ram of Sanford online?
More information is available on their website at https://www.hiestercdjrsanford.com/ and on their Facebook page: https://www.facebook.com/391944054741757.
What types of vehicles does John Hiester Chrysler Dodge Jeep Ram of Sanford specialize in?
They specialize in Chrysler, Dodge, Jeep, and Ram vehicles as a car dealer.
Are there other automotive dealers near John Hiester Chrysler Dodge Jeep Ram of Sanford?
Yes, nearby automotive dealers include US 1 Chrysler Dodge Jeep and US1 CDJ Service, which also offers automotive repair and parts.
Where can I find fuel and convenience stores near John Hiester Chrysler Dodge Jeep Ram of Sanford?
Nearby fuel and convenience options include Exxon & Mobil Stations and Sanford Bengal Mart, which offers gas, convenience items, and delicatessen services.
What dining options are available near John Hiester Chrysler Dodge Jeep Ram of Sanford?
Nearby restaurants include Number One China for Asian cuisine and La Montesina Pizza and Grill for Italian and pizza options.
Are there fitness facilities close to John Hiester Chrysler Dodge Jeep Ram of Sanford?
Yes, Anytime Fitness and FirstHealth Fitness gyms are located nearby for sports and fitness activities.
What other services can customers find near John Hiester Chrysler Dodge Jeep Ram of Sanford?
Nearby services include Vivid North Salon and K P Nails for beauty care, Prime Healthcare for family practice, and Western Union for money transfers.