Business Details
About
Auto Body RepairAuto Repair ShopAuto Dent Removal Service
Gerber Collision & Glass provides collision auto body repair and auto glass services backed by a Lifetime Guarantee for as long as you own your vehicle. Contact us for a free collision auto body repair estimate or auto glass quote today!
Location
Hours
Reviews
4.8
309 reviews
5 stars
283
4 stars
10
3 stars2
2 stars0
1 star
14
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the friendly and professional staff, highlighting their attentiveness and effective communication throughout the repair process.
Repair Quality
Overall, customers expressed satisfaction with the quality of repairs, noting that vehicles were returned in excellent condition and often ahead of schedule.
Communication Issues
Some customers reported frustrations with communication, particularly regarding updates on repair status and difficulties reaching staff by phone.
Timeliness
Several reviews mentioned quick turnaround times for repairs, with many vehicles being completed earlier than expected.
Management Concerns
A few customers raised issues regarding management decisions and the handling of warranty work, indicating a need for improvement in this area.
- JCjoy clinebellNov 5, 20255.0Quality work. Have used them twice. Once for hit and run damage covered by insurance. Second time I took truck in to have hood and grill sanded, primed and painted. Quality work. Perfect match to original paint for my blue 2006 4 runner
- DKDon KeisterOct 30, 20255.0Everyone was very nice to work with and the whole process was quick!
- SRSamuel RobinsonOct 29, 20251.0They get 1 star because they did an adequate job. The shop never contacted me with a status, when I called, I got different info than my agent. Warning, thus shop will not order the parts until you give them your keys even for an insurance covered repair. This added 2 weeks to wait for parts. This is not industry standard, just this company. Avoid if you can.
- CSChristopher StewardOct 28, 20255.0Great place to get your car repaired. Everyone is friendly and very helpful. Alexis is great!
- JMjaqueline MURCHISONOct 27, 20255.0I'm very impressed with the service friendly and fast work
Frequently Asked Questions About Gerber Collision & Glass
What services does Gerber Collision & Glass offer?
Gerber Collision & Glass provides auto body repair, windshield replacement, collision repair, dent removal, paintless dent repair, and auto glass services.
Where is Gerber Collision & Glass located?
It is located at 2600 Jefferson Davis Hwy, Sanford, NC 27330, USA.
What are the operating hours of Gerber Collision & Glass?
They are open Monday to Friday from 8:00 AM to 5:00 PM and closed on Saturdays and Sundays.
Does Gerber Collision & Glass provide any guarantees on their work?
Yes, they offer a Lifetime Guarantee on their collision and auto glass repairs for as long as you own your vehicle.
How can I request a repair estimate from Gerber Collision & Glass?
You can request a free collision repair estimate online through their website at https://www.gerbercollision.com/online-repair-estimate.
What payment methods are accepted at Gerber Collision & Glass?
They accept American Express, Check, Discover, MasterCard, and Visa payments.
How can I contact Gerber Collision & Glass?
You can call them at +1 919-897-2246 or email info@gerbercollision.com.
Is there a school near Gerber Collision & Glass where I can drop off my child?
Yes, Grace Christian School and Grace Christian Child Development Center are nearby, offering private school and preschool services respectively.
Are there dining options near Gerber Collision & Glass for a meal after your visit?
Yes, nearby eateries include Stubbs and Sons BBQ, Jackson Bros. BBQ & Produce, The Sweet Shop, and Jersey Mike's Subs for various dining options.
Can I rent a truck or moving equipment near Gerber Collision & Glass?
Yes, U-Haul Neighborhood Dealer is nearby, providing truck rentals which can be convenient if you need moving equipment during your visit.