AutoZone Auto Parts

4.2
452 reviews

About

Auto Parts StoreCar Battery StoreAuto Accessories StoreAutoZone
AutoZone S Horner Blvd in Sanford, NC is one of the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Sanford, NC or call us at (919) 776-3399.

Details

  • Cash onlyNot available
  • Curbside pickupAvailable

Location

AutoZone Auto Parts
2303 S Horner Blvd, Sanford, NC
27330, United States

Hours

Reviews

4.2
452 reviews
5 stars
269
4 stars
95
3 stars
42
2 stars
14
1 star
32

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while some employees are praised for their helpfulness and knowledge, others are criticized for rudeness and lack of assistance.

Product Availability

Customers appreciate that the store usually has the parts they need, but there are complaints about delays in processing online orders and incorrect parts being provided.

Staffing Issues

Several reviews mention that the store is understaffed, leading to longer wait times and inconsistent service quality.

Positive Experiences

Many customers report positive experiences with specific employees who provided excellent service, indicating that individual staff members can significantly impact customer satisfaction.
  • NS
    Nc Sparky
    6 days ago
    4.0
    Not the friendliest bunch but they had what was needed
  • FF
    Francis Farnsworth
    Dec 10, 2025
    1.0
    Multiple times i have gone to this store, and every time except one time, had been screwed up by either the the price being marked one thing and being charged something else at the register and showing them what the price was marked as only to be told that I had to pay the actual price that they're seeing. Several times this has happened. I feel like they are only about getting your money at the store.Get you in get you out... And most recently I ordered a part and was told that I could not get my money back. From this point on, I'll be going to o'reilly's where I know they're not going to be trying to screw me over. Edit: Just for the record thirty two minutes after I wrote this review,the district manager mr burgess called me personally and worked everything out with me, so thank you to him for that.
  • KK
    kayte kat
    Dec 1, 2025
    5.0
    Bre is amazing! She helped my sister and I with picking out and installing our battery and wipers the whole time being very friendly and knowledgeable; answering all our novice questions! Thank you for all the help bre!
  • MM
    Michael Murchison
    Dec 1, 2025
    5.0
    Wow, those guys knew exactly what I was looking for and was fast and efficient!!!!!! Customer service was spot on, thanks guys!!!!!!
  • AA
    Andrew Altman
    Nov 2, 2025
    1.0
    Picked up a battery and declined to give my phone number, since I get enough spam calls already. The associate tried to persuade me, and finally said something to the effect of, 'You don't have to.' I kept the receipt, as I said I would, and returned to get the core charge. The next associate told me they couldn't do it without the phone number, which was not told to me at purchase. If I had been made aware, I would have bought the battery somewhere else, and I will certainly do so now. The first associate entered all zeros for my phone number, which apparently he's not supposed to do. I don't understand a couple of things in this situation: 1) Why does Autozone need a phone number in the first place? 2) If they aren't supposed to enter all zeros in the register for a phone number, why is it even possible? Make some technical controls for your system instead of hoping your associates do their jobs properly.

Frequently Asked Questions About AutoZone Auto Parts

What are the opening hours of AutoZone Auto Parts in Sanford, NC?

AutoZone Auto Parts in Sanford is open Monday through Saturday from 7:30 AM to 9:00 PM, on Friday until 10:00 PM, and on Sunday from 8:00 AM to 8:00 PM.

Where is AutoZone Auto Parts located in Sanford?

It is located at 2303 S Horner Blvd, Sanford, NC 27330, USA.