Jiffy Lube

4.3
485 reviews

About

Oil Change Service StationAuto MaintenanceCar Inspection StationWindshield Repair
Jiffy Lube offers fast, quality oil changes performed by trained technicians in SALISBURY. Our 15-minute oil change service includes a FREE comprehensive preventive maintenance review, and it’s your call to stay in your car or wait in our lounge. Whether you just need a quick oil change or additional services like brakes, battery, windshield wiper replacement, or transmission and coolant flush, our technicians will get you in and out in a Jiffy, and with no appointment necessary. Fleets welcome.

Details

  • DebitAvailable
  • Mobile paymentsAvailable

Location

Jiffy Lube
721 Jake Alexander Blvd. W., Salisbury, NC
28147, United States

Hours

Reviews

4.3
485 reviews
5 stars
359
4 stars
41
3 stars
15
2 stars
12
1 star
58

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the friendly and professional staff, highlighting their helpfulness and efficiency.

Service Speed

Numerous reviews noted quick service, with many customers being in and out in a timely manner.

Upselling Concerns

Some customers expressed frustration with attempts to upsell additional services that they felt were unnecessary.

Quality of Work

While many reviews were positive about the quality of service, there were several complaints regarding poor workmanship and mistakes made during service.

Pricing Issues

Customers had mixed feelings about pricing, with some finding it reasonable while others felt it was too high compared to competitors.
  • WB
    Wendy Bowers
    2 days ago
    5.0
    I really appreciate how Kenny came and got me to look on the computer of the services that were due. I went in for an emissions inspection and oil change and Tire rotation. Thank you for keeping me updated on my vehicle.
  • SS
    Sandra Sharpe
    3 days ago
    5.0
    I called to see if they did car inspections and they responded yes I went and the service was quick and the customer service was very good I will be returning for other aoto services neede.
  • JN
    Judy Norcross
    Nov 10, 2025
    5.0
    Realignment done as last garage left adjustment bolt loose changed oil rotated tires professional and informative
  • MB
    Melissa Bennett
    Nov 7, 2025
    5.0
    Fantastic service. Quick.
  • SA
    Stephen Albanese
    Nov 6, 2025
    1.0
    You have me synthetic oil and scheduled my next change in 3 months months and charged me $128. Synthetic oil should be changed between 5000 and 7500 miles. Clearly you are over charging and requiring needless repetitive and expensive service. I’ll go elsewhere in 6000 miles.

Frequently Asked Questions About Jiffy Lube

How much does an oil change cost at Jiffy Lube?

You can receive a personalized oil change quote from your local Jiffy Lube service center by visiting MyJiffyLube at https://jiffylube.com/get-an-estimate/get-started. This is the best way to get a quote because the cost of an oil change will vary based on your vehicle’s manufacturer recommendations for oil type and your vehicle’s engine oil capacity. Each Jiffy Lube service center is also independently owned and operated, and retail prices for products and services are determined at the local store level. You can also call your local store if you have additional questions.

How long does an oil change take at Jiffy Lube?

An oil change at Jiffy Lube could take 15 minutes or less, that's from the time we start your service, and the hood of your vehicle goes up, to when we've completed the service, and the hood goes down! Jiffy Lube pioneered the quick lube industry, and we are geared to handle oil changes for all types of vehicles. We also know that finding the time to get your car serviced is tough, so if you decide to complete a few of your other vehicle needs while visiting us, like a new cabin or engine air filter, tire rotation, or new windshield wipers, this could add additional time to your service. Finally, wait times can vary depending on the time of your visit and location of your service