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Advance Auto Parts

4.2
(334 reviews)

Business Details

1921 Jake Alexander Blvd W, Salisbury, NC
28147, United States
(704) 636-8774

About

Auto Parts StoreAuto Parts & AccessoriesAuto Accessories StoreAdvance Auto Parts
Your local Advance Auto Parts at 1921 Jake Alexander Blvd W in Salisbury offers automotive aftermarket products, free store services and same day options at most locations. Our leading brands include FRAM fluids and oil filters, Carquest parts and DieHard® batteries. At most locations we offer free battery testing, free battery and wiper installations with purchase, free engine code scanning, free starter and alternator testing and free battery and oil recycling. Save by signing up for Advance Rewards, the loyalty program that earns points toward discounts on store items and gas at participating Shell stations. Call your local store or shop online today!

Details

  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable
  • Mobile paymentsNot available

Location

Advance Auto Parts
1921 Jake Alexander Blvd W, Salisbury, NC
28147, United States

Hours

Reviews

4.2
334 reviews
5 stars
198
4 stars
73
3 stars
32
2 stars
9
1 star
22

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while some customers praised helpful and friendly staff, others reported rude service and lack of assistance.

Product Availability

Customers noted that the store often has the parts they need, but there are frequent complaints about receiving the wrong items.

Returns and Refunds

Many customers expressed frustration with the return policy, particularly regarding opened items and issues with refunds.

Staff Knowledge

There are significant concerns about staff knowledge and expertise, with some customers feeling that employees lack the necessary skills to assist effectively.
  • JR
    Joshua Reidenbach
    Dec 29, 2025
    1.0
    This place is terrible every time I go in there there is nobody in the front to help you out. Got bulbs for my car spent 50.00 buck found there the wrong one then found out that they don't take returns if package is open even tho there still brand new. So that piss me off and then they think I'm going to pay another 50 bucks in there store I said and went to O Reilly and got the bulb cheaper there. I never going to shop at advance auto anymore. Time is tuff now a day money wise I can't be throwing money away like that. I don't understand I can take stuff back to walmart and they still will take it even if it was open.
  • RM
    Roger Morton
    Dec 10, 2025
    5.0
    Helpful and polite staff
  • BD
    Birgit Dilley
    Dec 4, 2025
    5.0
    Love the crew at this location. Always friendly and ready to help my non auto knowledged self. Lol.
  • RK
    rebekah kennedy
    Sep 6, 2025
    1.0
    horrible customer service. did not help with anything redhead yellow teeth girl caused a whole arguement because i was trying to see if a tool would fit on my trailer hitch. would never come here again if i could give it negative 5 stars i would. you need to fire her. i’ve came here multiple times and every time it’s a problem with her even though she is not the worker that i speak with. i will be bring my money to oriley auto parts right down the street. DO NOT COME HERE!!!!!!!

Frequently Asked Questions About Advance Auto Parts

Can Advance Auto Parts install/replace my car battery?

Yes, we will install your battery for free with purchase. Exclusions may apply*

Can Advance Auto Parts recycle used oil?

Yes, we will recycle your used motor oil. Exclusions may apply*

Brand Certified Facts from Advance Auto Parts

This information is certified by Advance Auto Parts and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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  • Legal business name
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