Business Details
About
Oil Change Service StationAuto Repair ShopCar Battery StoreCar Inspection StationAuto Air Conditioning Service
For nearly 40 years, Valvoline Instant Oil Change℠ is the Quick, Easy, Trusted name in preventive vehicle maintenance for all types of vehicles. From 15-minute, stay-in-your-car oil changes to a wide range of maintenance solutions, we take the worry out of vehicle care in Rocky Mount.
Details
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
Location
Hours
Reviews
4.6
152 reviews
5 stars
131
4 stars
6
3 stars1
2 stars0
1 star
14
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being friendly, professional, and knowledgeable, with specific mentions of individual team members providing excellent service.
Efficiency
Numerous reviews highlighted the quick service and minimal wait times, with many customers appreciating the fast turnaround for oil changes and inspections.
Communication
Customers appreciated the clear communication from staff regarding services performed and recommendations, with many noting that they felt informed throughout the process.
Quality Issues
Some customers reported significant issues with service quality, including incorrect oil changes and poor handling of vehicle maintenance, leading to dissatisfaction.
- ADAntoinette DeShazo3 days ago5.0Great experience at the Valvoline Instant Oil Change in Rocky Mount! The entire team was professional, efficient, and welcoming. Jalen (CSR) was friendly and clear about the service, Walter and Mikaal worked quickly and smoothly topside, and Thomas did a great job bottomside. Everyone communicated well and worked together as a solid team. Fast service, great customer care, and a very well-run location. I’ll definitely be back.
- TFTamisieas Family6 days ago5.0Mikaal was very professional and kept the oil change flowing nicely. In and out in about 15 minutes. Love not having to get out of the car. Two thumbs up!
- DBDanny BravoDec 24, 20255.0Jalen provides the best service every time I visit this location. Lancelot and Cameron also assisted with making sure all my needs were met expeditiously. Great team, really appreciate the no-hassle experience.
- RTRenee TaylorNov 30, 20255.0Mikaal and Walter gave me 5 star treatment, they were polite, customer friendly and very knowledgeable around my vehicle and Mikaal offered assistance with any coupons they were offered during my visit.
- JKJamesia KirtzNov 23, 20251.0My last oil change I was told my battery was poor so I went and got a second and third opinion and was told my battery was great. This time I got an oil change and they put air in my tire and didn’t seal it. Causing the air in my tire to leak out and my tire to be flat when I came out of work after 5pm. Mind you it’s dark and most service centers are close. Luckily I was able to find one but it caused me an additional $25 only to be told whomever put air in my tire didn’t seal it and my tire was perfect. I called and the assistant manager told me to call back the next day. I called back on Saturday to speak with the manager whose name is on my receipt and still have not received a call back.
Frequently Asked Questions About Valvoline Instant Oil Change
What services does Valvoline Instant Oil Change in Rocky Mount offer?
They provide quick, easy, and trusted preventive vehicle maintenance services including 15-minute stay-in-your-car oil changes and various maintenance solutions for all types of vehicles.
Where is Valvoline Instant Oil Change located in Rocky Mount?
The location is 2810 Sunset Ave, Rocky Mount, NC 27804, US.
What are the operating hours of Valvoline Instant Oil Change?
They are open Monday to Friday from 7:30 AM to 6:00 PM, Saturday from 7:30 AM to 5:00 PM, and Sunday from 9:00 AM to 5:00 PM.
Does Valvoline Instant Oil Change require appointments for services?
No, they do not require appointments; customers can visit without prior booking.
What payment methods are accepted at Valvoline Instant Oil Change?
They accept credit cards, debit cards, and mobile NFC payments.
When did Valvoline Instant Oil Change in Rocky Mount open its location?
This location opened on September 14, 2021.
Is Valvoline Instant Oil Change open on major holidays?
They are closed on certain holidays such as November 27, 2025, and December 25, 2025.
What nearby car wash options are available near Valvoline Instant Oil Change?
Nearby car washes include Shell Rapid Lube, Whistle Express Car Wash, and Rip Tide Car Wash and Rapid Lube, which customers can visit before or after their vehicle maintenance.
Are there any nearby restaurants close to Valvoline Instant Oil Change?
Yes, several are nearby such as Sonic Drive-In for fast food, Tokyo Express for Japanese cuisine, and Pizza Hut for pizza dining options.
Can customers combine a visit to Valvoline Instant Oil Change with other services in the area?
Certainly, customers can visit nearby beauty salons like Phil's Hair Works or Moxie, or even do some shopping at Clair de Lune boutique after their vehicle service.