Mr. Tire Auto Service Centers

4.7
1062 reviews
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Business Details

232 W Thomas St., Rocky Mount, NC
27804, United States
(252) 977-2045
https://locations.mrtire.com/nc/rocky-mount/232-w-thomas-st

About

Tire Shop
Visit Mr. Tire Auto Service Centers for dealer-quality auto maintenance and repair services. We provide comprehensive automotive care, including vehicle maintenance, inspections, installations, repairs, roadside assistance, and towing services. Our expert technicians also offer check engine services. We specialize in tire changes with top-quality brands like Goodyear, Cooper, Nexen, Kumho, and Ironman.

Location

Mr. Tire Auto Service Centers
232 W Thomas St., Rocky Mount, NC
27804, United States

Hours

Reviews

4.7
1,062 reviews
5 stars
941
4 stars
55
3 stars
18
2 stars
11
1 star
37

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the friendly and helpful staff, highlighting specific employees for their excellent service.

Service Speed

While some customers experienced long wait times, many others noted quick and efficient service.

Pricing Issues

Several reviews mentioned discrepancies in pricing and unexpected charges, leading to dissatisfaction.

Mixed Experiences

Feedback varied widely, with some customers expressing strong loyalty and others vowing not to return due to negative experiences.
  • JB
    Jacquiese Braswell
    Jan 1, 2026
    5.0
    Overall everything was good. But an employee needs to be seated at the front desk at all times. No offense to any employee, but I shouldn’t have to wait 5 minutes to be seen. Overall, excellent service.
  • WA
    Wendy Wright Andrews
    Dec 12, 2025
    5.0
    They put air in my tire for no charge
  • DB
    Deborah Bulluck
    Dec 12, 2025
    1.0
    I had to wait 2 hours for an oil change. One of the cashiers was in training so I tried to be patient with him. After 45 minutes they decided to let me know they were running behind. But there were only 2 people ahead of me and one of them was leaving when I walked in. I will try not to ever go back again for anything.
  • SH
    Shanekqua Hilll
    Dec 1, 2025
    1.0
    Horrible I got a brand new set of tires a month and a half later I start having problems went to them because 2 of my tires kept loosing air. They said they saw nothing wrong got up the next day tires completely flat they still said nothing was wrong they put the tires back on and went I got in my car you could hear the air coming out . They told me I had to purchase a new tire even though I had a warranty on the new ones then after they put the tires back on my car was squeaking so bad because they bent the piece behind the rotor and it was rubbing up against the breaks . Don't think I'm going back to them again
  • LG
    Lewis Gaster
    Nov 28, 2025
    2.0
    I went to the store in September because my car was overheating and losing coolant. I was told I needed a new radiator, which cost $900. The problem got better but didn’t go away, so I returned on 11-26-25. This time I was told I needed a new thermostat for $800. After I questioned the price, the manager lowered it to $675, but it still felt expensive—especially $180 just for coolant! I would have shopped around if I hadn’t needed my car for work that same day. While the service was very quick, I do wish the best price had been offered upfront and that a more thorough check had been done during the first visit. Gave a slightly scammy vibe.
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Frequently Asked Questions About Mr. Tire Auto Service Centers

What services does Mr. Tire Auto Service Centers provide?

Mr. Tire Auto Service Centers offers dealer-quality auto maintenance and repair services including vehicle maintenance, inspections, tire changes with top brands, check engine services, roadside assistance, and towing.

Where is Mr. Tire Auto Service Centers located?

It is located at 232 W Thomas St., Rocky Mount, NC 27804, USA.