Business Details
About
Tire ShopAuto Repair ShopBrake ShopOil Change Service StationAuto Air Conditioning ServiceCar Inspection StationMavis Discount Tire
Mavis Tires & Brakes is one of the nation’s largest independent tire retailers, offering top-brand tires plus auto services like brakes, alignments, oil changes, batteries, suspension, and exhaust repair. With a wide selection backed by our tire price match guarantee, Mavis Tires & Brakes delivers trusted service and value. Come visit us today at Mavis Tires & Brakes in Rocky Mount.
Details
- Requires appointmentNot available
- DebitAvailable
- RestroomAvailable
Location
Hours
Reviews
4.2
371 reviews
5 stars
285
4 stars
14
3 stars4
2 stars3
1 star
65
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the friendly and helpful staff, highlighting excellent customer service experiences.
Service Quality
While most reviews noted quick and efficient service, some customers reported issues with improper repairs and lack of attention to detail.
Pricing Concerns
Several customers felt that prices were high for certain services, leading to mixed feelings about value for money.
Cleanliness
The waiting area and facilities were frequently mentioned as clean and comfortable, contributing to a positive overall experience.
Mixed Experiences
There were notable instances of dissatisfaction regarding service errors and perceived incompetence, leading to a divide in customer experiences.
- JGJoanna GradyDec 5, 20255.0Great customer service.
- TMTD MSNov 13, 20255.0The staff is always friendly and informative. I don't feel like I'm being hustled for my money.
- RARhonda AlstonOct 20, 20255.0The staff are always polite. The waiting room was clean and comfortable. My experiences have been positive and I would highly recommend them.
- ASAugie SpanoSep 25, 20254.0Overall, good place. A little pricey IMO. $80 for balance and rotation just seems a little excessive, IMO.
- TTThomasSep 24, 20255.0Great customer service the times I’ve been!!
Frequently Asked Questions About Mavis Tires & Brakes
What are the COVID safety practices like here?
Mavis wants you to know that your well-being and safety mean everything to us. Counters are cleaned throughout the day, we have 6ft spacing between chairs in the waiting area and when waiting in line. We also provide hand sanitizer for customers and all staff and customers are required to wear a mask. We follow CDC updates and protocol as recommended. See additional information here: https://www.mavis.com/covid-19/protocols.asp
Can I come over and fill up the air in my tire?
Yes, most Mavis locations have free tire air stations that allow you to check your tire pressure and fill up your tires for free.
Do you match tire prices from other retailers?
Yes, Mavis Tire has a low tire price guarantee, and also guarantees the price for 30 days after your purchase. Please bring the competitor price quote to your appointment or you can submit it on our website here: https://www.mavis.com/productcart/pc/_wewillbeatanyprice.asp.
Do you do wheel alignments?
Yes, for most cars, you can expect to pay approximately $89.99. Please contact your local store to get pricing or schedule an appointment for your vehicle. Find your store here: https://www.mavis.com/locations/
Do I need an appointment for you to look at my brakes?
No, an appointment is not necessary, but it’s recommended to make an appointment.
Can I wait while the work is done on my car?
Yes, you can wait inside or outside the store while the work is done. All locations have a waiting area with access to a Television and free Wi-Fi.
Do you do oil changes?
Yes, the price to perform an oil change varies by your car’s model and the type of oil it uses. We offer synthetic and conventional options.
Can I drop off my car and pick it back up?
Yes, we have overnight drop-off available. You can park your car in our lot and use dropbox to leave your keys. We will call you the next day to pick your car up.
I don’t want to wait; can I drop my car off and pick it up the same day?
Yes, you can drop your car off for same-day service and we will call you once your car is ready.
Can I get my windows tinted at Mavis?
No, we do not perform window tinting.
Do I need an appointment to get any services done?
No, we accept walk-ins for all services.
Do you fix flat tires?
Yes
Do you do state inspections?
We do state inspections but availability varies per store, please check here: https://www.mavis.com/car-inspection/ to find out if your store does inspections.
How much time does it take to do brakes?
The time to get rear brakes done depends on the vehicle. Our technicians are thorough and work diligently to get you in and out as soon as possible.
What do tires cost?
Tire prices vary by brand and size, to get an accurate cost for the tires you need, please call us or visit our website: https://www.mavis.com/productcart/pc/_shop_for_tires.asp
What services does Mavis Tires & Brakes in Rocky Mount offer?
Mavis Tires & Brakes offers tire sales, brakes, wheel alignments, oil changes, battery replacement, suspension and exhaust repair, among other auto maintenance services.
Do I need an appointment to get my brakes or tires serviced at Mavis?
No appointment is necessary to get services done, but making one is recommended for convenience.
Does Mavis Tires & Brakes provide a tire price match guarantee?
Yes, Mavis offers a low tire price guarantee and will match competitor prices, even up to 30 days after purchase.
Can I wait at the store while my vehicle is being serviced?
Yes, Mavis locations provide a waiting area equipped with free Wi-Fi and a television for customers' comfort.
What are the operating hours for Mavis Tires & Brakes in Rocky Mount?
The store is open Monday to Wednesday and Friday from 8:00 AM to 6:00 PM, Thursday until 8:30 PM, Saturday 8:00 AM to 5:00 PM, and Sunday 9:00 AM to 5:00 PM.
Where is Mavis Tires & Brakes located in Rocky Mount?
Mavis Tires & Brakes is located at 1435 Benvenue Road, Rocky Mount, NC 27804.
What payment methods are accepted at Mavis Tires & Brakes?
They accept American Express, Cash, Check, Discover, Financing options, Mastercard, and Visa.
Are there nearby places where I can grab something to eat before or after my visit to Mavis?
Yes, nearby you can find Taco Bell for fast Mexican food, Ryan's Grill Buffet & Bakery for Chinese cuisine, Ruby Tuesday for burgers, and Dodge City Steakhouse for steaks and bar options.
Is there an ATM nearby Mavis Tires & Brakes if I need cash?
Yes, there are Wells Fargo ATMs close by for your convenience.
What other services or stores are close to Mavis Tires & Brakes where I might take care of additional errands?
Nearby you can visit 252 Tobacco for tobacco and supplements, 275 Cleaners for dry cleaning, Jv Nails and Anna Nails for beauty services, and Metro by T-Mobile or Sprint for mobile phone needs.